Let's Talk Club Management

In this episode, we’re joined by Cam Schultz, Vice President of Marketing, Club Procure, and Julie Montross, CMAA’s Senior Vice President, Business Development as they give us a preview of CMAA’s newest event: The Chef Summit, designed specifically to meet the needs of club chefs. The Chef Summit will take place September 21-23 in Louisville, KY and is presented in partnership with Club Procure, a...

In this episode, we’re joined by newly minted CSFA Board Member, Janine Rich-Scarlett to talk about her new role and what she’s looking forward to in CSFA’s future. Then, our colleague Katherine Lord jumps in to chat about the CSFA Annual Conference. This year’s event will take place August 25-26 at The Club at Admirals Cove in Jupiter, FL. After the challenges of last year, Katherine and the CSFA...

CMAA’s Coaching Program allows members the opportunity to experience what it is like to work with a life coach outside of conference week. This week, we’re joined by Kevin MacDonald and Shelley MacDougall of Clarity Success Coaching – two important members of the extended CMAA team – to discuss what coaching is and what its benefits are to the membership of CMAA. This discussion runs the gamut and...

Joining us for this episode is Matt Samel, PhD. Dr. Samel teaches at Johnson & Wales University in the College of Hospitality Management’s Center for Food & Beverage and serves at the JWU-Providence Student Chapter’s Faculty Advisor. We were fortunate to have him share his research with us this month. His focus of study is in organizational culture and person-organization fit and he dives right in...

We’ve all been hearing about the difficulties of hiring and retaining staff – those challenges are not unique to the hospitality industry, but they are being felt particularly acutely in the club space. In this episode, we cover recruitment and retention in clubs and chat with David Conforti, PGA, of Palos Verdes Golf Club about his success with recruitment. Then we’re joined by Anne Stryhn, CCM,...

For the second half of May, we’re bringing you a jam-packed episode and our first international interview! First, we are joined by Young Hoon “Hunter” Kim, Ph. D., Professor and Director of Global Research and Innovation Lab at University of North Texas, to discuss his research project: A New Phase for Clubs (Membership & Management). This research was funded in part by a Faculty Research Grant fr...

This month, we’re joined by John Csukor and David Hamilton of entegra – A CMAA Business Partner. John and David continue the discussion of trends started during the well-attended education at the 2021 World Conference in March, tackling Foodservice Trends and Innovation in the leisure industry. Then, Holly Bilotti and Tyler DeFilippo of Bay Head Yacht Club join us to talk about two of their winnin...

After a podcast-filled March, we’re back with the April edition! This month, we’re joined by Ashly Ryan, CCM, of Whitemarsh Valley Country Club and Missi Johnson of Philadelphia Country Club to talk about their Idea Fair entry – and the winner of the Showstopper Award – from the 2021 Idea Fair. Ashly and Missi dive in to the details of how Philadelphia Country Club’s Independence Day Extravaganza...

Tune in to The Daily Grind, presented in partnership with Royal Cup Coffee! Listen to what's in store for #CMAAVirtual Day Five, hear some Association Good News, and listen to our Fast Five segment with our friend Steve Graves from Creative Golf Marketing.

Tune in to The Daily Grind, presented in partnership with Royal Cup Coffee! Listen to what's in store for #CMAAVirtual Day Four, hear some Association Good News, and listen to our Fast Five segment with our friend Ray Cronin from Club Benchmarking.

Take a listen to the #CMAAVirtual World Conference podcast and catch up on what's in store for Wednesday, March 10!

Take a listen to our opening broadcast from CMAA's Virtual World Conference & Club Business Expo from Tuesday, March 9.

Take a listen to our opening broadcast from CMAA's Virtual World Conference & Club Business Expo from Monday, March 8.

It's the busiest time of year for us at CMAA HQ as we're putting all the finishing touches on our first Virtual World Conference and Club Business Expo. This month, we're taking a deep dive into next month's event, giving you an exclusive look at what the virtual space means for the biggest club management gathering of the year. Join us as we hear from a number of our team members at HQ as they sh...

This week, we’re sharing the final episode in our series diving into the 2020 Finance and Operations Report. We want to give a huge thank you to our friends (GGA Partner’s Derek Johnston and RSM’s Phil Newman) for joining us over the past several weeks. Today, we’re wrapping this series up by taking a look at the Personnel section – tune in!

This week, we’re sharing the fourth episode in our series diving into the 2020 Finance and Operations Report. We are so glad to have GGA Partner’s Derek Johnston and RSM’s Phil Newman back with us today. Today we are taking a look at the Membership section – tune in!

This week, we’re sharing the third episode in our series diving into the 2020 Finance and Operations Report. We are so glad to have GGA Partner’s Derek Johnston and RSM’s Phil Newman back with us today. Today we are taking a look at the Operations section – tune in!

This week, we’re sharing the second episode in our series diving into the 2020 Finance and Operations Report. We are so glad to have GGA Partner’s Derek Johnston and RSM’s Phil Newman back with us today. Today we are taking a look at the Capital section – tune in!

CMAA’s research efforts have grown exponentially over the past several years and now, there is a wealth of information available to CMAA members and the industry. Last summer, CMAA released its updated competencies for the club management profession and data analytics was added – the numbers are more important than ever. Understanding what they mean, identifying trends, and making informed managem...

Friends, we made it... to the end of 2020, at least. There's not a lot to say that hasn't been said about what we've collectively experienced this year, but what we do know is that we're grateful to have made it through this much so far. This month, we talk about that "attitude of gratitude" with Miles Tucker, CCM, General Manager at Hillcrest Country Club in Los Angeles, CA. Miles tells us about...

Please join us in welcoming our newest CMAA team member, Ava Spece! Ava joined our team back in September as the Director of Development for The Club Foundation. Ava chatted with Kyle about her background and interests and what she looks forward to doing with CMAA and The Club Foundation. We also got to chat about #GivingTuesday and what The Club Foundation is doing this year to promote the nation...

This special presentation of the podcast was originally aired during the virtual Mid-Management Conference. We were thrilled to have the partners of Kopplin Kuebler & Wallace join us to chat about how best to navigate the landscape of career changes as a club management professional. Kopplin Kuebler & Wallace, a CMAA Business Partner, is a leading recruiting firm assisting with executive level clu...

As fall has arrived and cooler temperatures are on the way, managers will need to consider how to continue club events safely while the COVID-19 pandemic continues. Moving things inside will present unique challenges and colder temps will mean getting creative if events are held outdoors. Managers have taken to the Best Practices Exchange on CMAA Connect to share their ideas and for this episode,...

One of the familiar sights at our annual events is the amazing coffee service provided by our friends at Royal Cup Coffee, a CMAA Business Partner. Since we can’t be together in-person, we wanted to have an opportunity to catch up with Jeff Bishop. Here’s a special Coffee Talk edition of the Let’s Talk Club Management podcast from this year’s Virtual Leadership/Legislative Conference.

This week on the podcast we are joined by a few of our CMAA HQ colleagues David McCabe and Kim Pasquale to discuss the upcoming slate of Fall events. From the Leadership/Legislative Conference to the Mid-Management Conference and the Communications Summit, there’s something on the schedule for everyone. Tune in to learn more and see what’s right for you.