PMI - Process Management International
Leading for Business Excellence
PMI’s podcast, Leading for Business Excellence, brings you inspiring stories from leaders who share their experiences gained around the globe and across a multitude of sectors. Hear how Business Excellence is a key part of being a great leader, and how it has enabled our guests to achieve outstanding results. Find out more about Business Excellence and how to transform your organisation at pmi.co.uk
Author
PMI - Process Management International
Category
Podcast website
Latest episode
Oct 21, 2025
Where to listen?
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Episodes
Minisode #35: Creating Space for Thinking 19.03.2024 4:29
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Tim Schmeisser, VP of Commercial Transformation at Kimberly-Clark, as we explore the positive impact coaching can have on your Leadership skills and personal development. Listen to the full episode here: https://pmi.co.uk/knowledge-hu...
The Leadership Blueprint for a Continuous Improvement Culture with Tony Tielen at Smiths Group PLC 12.03.2024 36:24
Do you want a Leadership blueprint to help reshape your organisation's Continuous Improvement culture? Are you seeking to establish a robust Continuous Improvement methodology? Are you looking to foster a dynamic way of working? We talk to an engineering powerhouse with a global presence in 50 countries, a workforce of over 15,000, AND an award-winning culture that embraces Continuous Impro...
Minisode #34: Experience That Shapes Successful Leadership 05.03.2024 5:04
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Mark Beazley, Chief Executive of The Kennel Club, as he reflects on his 12 years in the army and how it shaped his understanding of stakeholders, consensus, and direction. Listen to the full episode here: https://pmi.co.uk/knowledge...
Minisode #33: Leadership vs. Management 27.02.2024 3:13
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Bob Pragada, CEO at Jacobs Engineering Group, as he reflects on how competence is a foundational attribute for strong management, but Leadership goes beyond that with a higher level of caring and engagement. Listen to the full episode h...
Minisode #32: From Delight to Expectation – The Availability of Data 20.02.2024 2:43
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by David Sheldon, former Head of CI at St John Ambulance, as he explores the role of data in managing and assessing the effectiveness of vaccination efforts during the pandemic. Listen to the full episode here: https://pmi.co.uk/knowledge-...
An Award-Winning Journey of Improvement with Paul Hayward at CooperVision 13.02.2024 40:25
This isn't just a conversation; it's a masterclass in building a culture of Continuous Improvement. Join us as we delve into the remarkable transformation at leading contact lens manufacturer CooperVision, and how Senior CI Engineer Paul Hayward led his team to success at the BQF UK Excellence Awards as they took home the prestigious Excellence in CI Culture award. We begin at the start...
Minisode #31: Conflict and Collaboration 06.02.2024 3:37
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by David Callaghan, former Senior Vice President of Oracle EMEA, President of the British Quality Foundation until 2019, and B2B business leader in Executive and Non-Executive roles. In this clip, he talks about the role of robust debates...
Minisode #30: The True Cost of Mental Health in the Corporate World 30.01.2024 3:42
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Jon Manning, Founder & CEO of Arthur Ellis: Mental Health Support, as he explains that mental health awareness in the workplace matters, not only because it’s the right thing to do, but it’s also good for business. Listen to the ful...
Minisode #29: Mentorship Stories That Shaped My Leadership with Suraj Patel 23.01.2024 3:00
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Suraj Patel, Director of Lending Portfolio and Strategy Insight at Capital One, as he reflects on the influence of leaders around him. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-converting-customer-needs-i...
A Leadership Journey Fuelled by Curiosity with Ali Bolton of the Wye Valley NHS Trust 16.01.2024 38:42
It doesn't take a minute with the dynamic Ali Bolton to understand why people are motivated by her as a leader. Combining enthusiasm with a method in a way that is highly compelling, Ali shares a refreshing perspective on improvement within healthcare. It's all about small-scale testing, learning from what doesn't work, and using those lessons to innovate. We delve into the idea t...
Minisode #28: Communicating Impact in Business Transformation with Katie Evans 09.01.2024 2:14
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we're joined by Katie Evans, Chief Marketing Officer at Burger King UK, as she shares her strategy for communicating to both employees and customers, emphasising the importance of transparency and understanding. Listen to the full episode here: ht...
Minisode #27: Predicting Innovation & The 4-Hour working Day with Dr Nicola Millard 02.01.2024 4:47
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Dr Nicola Millard, Principal Innovation Partner at BT Digital Solutions, as she talks about the concept of a four-hour workday for knowledge workers and how it could be achieved. Listen to the full episode here: https://pmi.co.uk/knowle...
Minisode #26: Flattening the Hierarchy with Daniel Crump 26.12.2023 4:12
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Daniel Crump, Proprietor of The Greyhound Pub & Dining, as he reflects on the power of regular staff meetings and how he cultivates team engagement. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/leading-for-busine...
Minisode #25: A Customer-Focused Mindset with Claire Miles 19.12.2023 3:41
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Claire Miles, former CEO of Yell, as she reminds us that prioritising the customer outcome and end-to-end experience is key. So, let’s adopt a customer-focused mindset, remove unnecessary processes, and create the best possible expe...
Minisode #24: Why Authenticity Is the Best Leadership Strategy With Mark Beazley 12.12.2023 2:58
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we are joined by Mark Beazley, Chief Executive of The Kennel Club as he delves into the need for leaders to be approachable and open to feedback, creating a culture where team members feel comfortable challenging ideas. Listen to the full episode here...
Minisode #23: Leadership Insights from Military Experience with Matt Lindley 05.12.2023 3:36
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we're joined by Matt Lindley, a commercial airline and former RAF-trained fighter pilot who also flew the royal family for ten years. Tune in as Matt talks about not making rushed decisions and the power of asking open questions. Listen to the f...
Minisode #22: How a Fresh Perspective can Transform Work with Estelle Clark 28.11.2023 1:17
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as Estelle Clark explains how it’s often the fresh perspective that spots the metaphorical ‘ugly wallpaper’. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/leading-for-business-excellence-podcast-episode-1-rising-to-business-challenges-with...
Minisode #21: From Values to Action - A Commitment to Sustainability with Bob Pragada 21.11.2023 2:12
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Bob Pragada talks about the new Office of Global Climate Response and ESG at Jacobs Engineering Group. This alignment with their core values and work across sectors like infrastructure, manufacturing, and security truly sets an example. It's no...
Minisode #20: Adapting to Unconventional Customers with David Sheldon 14.11.2023 2:14
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by David Sheldon, retired Head of Continuous Improvement at St John Ambulance and former Continuous Improvement Manager at the Environment Agency, as he shares an unusual perspective on customer-supplier dynamics. Listen to the full episod...
Minisode #19 Purposeful Leadership Through Driving For Sustainability with Emma Howard Boyd CBE 07.11.2023 2:59
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we're joined by Emma Howard Boyd CBE, a leading voice on how we must develop systems to address climate issues and the intrinsically linked cost of living crisis, women leaders and diversity. In discussing how working with purpose can drive leader...
Minisode #18 The Formula for Recruitment Success with Jon Darbyshire 31.10.2023 3:30
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we are joined by Jon Darbyshire, Co-Founder & CEO of SmartSuite, as he shares the formula for attracting talented individuals without needing a large budget. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-tech-entrepreneur...
Minisode #17 The Process of Networking with Tim Schmeisser 24.10.2023 2:52
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Tim Schmeisser, VP of Commercial Transformation at Kimberly-Clark. When it comes to small talk, Tim has learned that sometimes you must push yourself out of your comfort zone and now sees each new face as a chance to learn and grow. Li...
Minisode #16: Mastering the Art and Science of Sales with David Callaghan 17.10.2023 1:49
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we're joined by David Callaghan, former Senior Vice President of Oracle EMEA, President of the British Quality Foundation until 2019, and B2B business leader in Executive and Non-Executive roles. Gain valuable insights and respect for the sales p...
Minisode #15: The Power of Reaching Out with Jon Manning 10.10.2023 7:08
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Jon Manning, Founder & CEO of Arthur Ellis: Mental Health Support, as he talks about strategies that can help significantly increase employee wellbeing. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcast-crea...
Minisode #14: Transitioning from Project to Process Management with Tom Greenwood 03.10.2023 2:53
Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Tom Greenwood, Group CEO at Helios Towers, as he talks about how they've built a culture of continuous improvement and the important steps to making successful changes permanent. Listen to the full episode here: https://pmi.co.uk...
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