Leading for Business Excellence

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.   In this minisode, Marvin Cooke, Former Executive Vice President of Manufacturing, provides insights into how Toyota Motor Europe maintains excellence through its commitment to fundamental principles, emphasising a process-driven approach that prioritises safety, quali...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we’re joined by Professor Sally Mackey of The Royal Central School of Speech and Drama as she encourages the reimagining of traditional office spaces to enhance creativity and productivity as a way of combatting challenges that some organisations may f...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as Ali Bolton of the Wye Valley NHS Trust underscores the value of small-scale testing and introduces the empowering concept of "fabulous failure" as a pivotal learning opportunity. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podca...

Are you guilty of viewing sustainability as just a compliance exercise?  Have you considered what integrating ESG (Environmental, Social, and Governance) initiatives with your business improvement practices will do for the future of your improvement activity? It’s the game-changer that will transform your business and create lasting value, as Jamie Bowen, the visionary Head of ESG and Improvement...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as BQF President Karen Leftley discusses the importance of empowering team members to tackle issues within their sphere of influence, and how this frees senior managers to concentrate on strategic imperatives. Listen to the full episode here: https://pmi.co.uk/k...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. Join us as Marvin Cooke, Executive Vice President of Manufacturing at Toyota Motor Europe, shares what excellence looks like in his operations, emphasising the importance of visiting the workplace and engaging directly with employees to gain a true understanding. Listen...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Tanya Aitken, the CMI's Chief Product and Marketing Officer, as she emphasises the importance of empathy in leadership and how treating employees with respect can enhance loyalty, productivity, and job satisfaction.  Listen to the full epi...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.  In this minisode, Vince Desmond, CEO of the Chartered Quality Institute, shares his views that the quality profession is not yet ready for the challenges of AI. So, where do we go from here to seize the opportunities? Listen to the full episode here: https://pmi.co.uk/...

Recognising and valuing neurodiversity isn't just about embracing differences—it's about unlocking the full potential of your workforce. Join us for our latest Leading For Business Excellence episode, where Rosie Brighty, founder of Divergent Consulting, shares her career journey with dyslexia, dyspraxia, and ADHD. Listen in as we uncover how inclusive environments can ignite unparallele...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.  In this minisode, Professor Sally Mackey of The Royal Central School of Speech and Drama discusses the need for transparency and ethical behaviour when it comes to leading a team in order to foster trust and effective communication.   Listen to the full episode here: h...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.  In this minisode, Tanya Aitken, Chief Product and Marketing Officer at the Chartered Management Institute, shares her insights on how effective management and leadership programs within organisations lead to better results and improved productivity.   Listen to the ful...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we join Vince Desmond, CEO of the Chartered Quality Institute, as he shares what advice he would give to those starting out in the quality profession.  He highlights the importance of trusting your intuition and building a strong network of people both...

How can you turn everyday challenges into opportunities for team growth and innovation?  In this episode of Leading for Business Excellence, Laura McLaren, the Global Head of Process Experience at Tesco, provides the answer and shares practical strategies for mastering Change Management and Continuous Improvement in large organisations. Hear why a human-centred approach with a hands-on, step-by-st...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.  In this minisode, we’re joined by Suraj Patel, Head of Operational Strategy at Capital One.  He discusses cultural differences between sectors, emphasizing the focus on efficiency and bottom line in the utilities industry, while the financial services industry prioriti...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, Katie Evans, Chief Marketing Officer at Burger King UK, shares examples of brands that have successfully adapted to changing consumer behaviours and expectations. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/leading-for-business-exc...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we're joined by Emma Howard Boyd CBE, a leading voice on how we must develop systems to address climate issues and the intrinsically linked cost of living crisis, women leaders and diversity. From the perspective of sharing experience and mentorsh...

Visualise a vehicle rolling off the production line every 58 seconds.  Each one driven by an organisation at the peak of operational excellence.  Are you ready to join these world-renowned leaders in process mastery? In the latest episode of PMI's Leading for Business Excellence podcast, we’re in conversation with the Executive Vice President of Manufacturing at Toyota Motor Europe, Marvin Co...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.  In this minisode, we join Jon Manning, Founder & CEO of Arthur Ellis: Mental Health Support, as he talks through the “banana behaviours” that you can incorporate into your life today to improve your own mental health. Listen to the full episode here: https://pmi.co...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series. In this minisode, we dive into the power of data analysis in problem-solving as Linda Linteau, Head of Global Continuous Improvement for SGRE Service, shares her experience of the book 'Understanding Variation' by Donald Wheeler. Listen to the full episode her...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.   In this minisode, we’re joined by Dr Nicola Millard, Principal Innovation Partner at BT Digital Solutions, as she talks about how we can engage with the next generation in the digital workplace.   Listen to the full episode here: https://pmi.co.uk/knowledge-hub/podcas...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.  In this minisode, we're joined by David Sheldon, Head of Continuous Improvement at St John Ambulance, as he reflects on his positive customer service encounters with the NHS Blood Donation service. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/p...

Did you know that 20% of startups fail in their first year, and less than 50% make it to their fifth year?  To help you beat the odds, Jason Hill, Chairman and Chief Engineer of Hill Helicopters, joins us in the Leading for Business Excellence studio to share his experience and views on the key ingredients for leading a startup venture. From a childhood dream to the reality of manufacturing and ap...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.   In this minisode, we join Claire Miles, former CEO at Yell, as she reflects on the need for Leaders to communicate more regularly, honestly, and openly with employees. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/leading-for-business-excellence-pod...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.   In this minisode, we join Jade Wilcox, MD of Wilcox Limousines, as she unpacks her relationship with fear, the power of self-talk and addressing imposter syndrome. Listen to the full episode here: https://pmi.co.uk/knowledge-hub/leading-the-quality-organisation-of-the...

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast series.   In this minisode, we join Matt Lindley, a commercial airline and former RAF-trained fighter pilot, as he talks about the motivational power of team debrief sessions.  Listen to the full episode here: https://pmi.co.uk/knowledge-hub/leading-for-business-excellence-podc...