Leaders in Medical Billing

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Melanie McGivney, Director of Operations at Impact Healthcare Solutions. With over 20 years of experience in revenue cycle management (RCM), Melanie shares insights on operational efficiency, building strong offshore relationships, and overcoming challenges in multi-state h ospital billing. From onboarding best practices t...

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Sunil Konda, Chief Product Officer at SYNERGEN Health. With over 16 years of experience in healthcare technology, Sunil discusses how automation, AI, and cloud-based solutions are transforming the revenue cycle management (RCM) landscape. They delve into reducing inefficiencies, managing denials, enhancing patient engageme...

In this episode of Leaders in Medical Billing, host Chanie Gluck continues the conversation with Sean McSweeney about how medical billing companies can differentiate themselves in a c ompetitive RCM market. Sean emphasizes the importance of focusing on specialized services, l everaging technology, and aligning marketing strategies with client needs. Together, they discuss how to stand out without...

In this episode of Leaders in Medical Billing, Chanie Gluck speaks with N io Queiro, the founder of Queiro Group and the Chief Strategy Officer for Nashville General Hospital. Nio shared her incredible journey in the healthcare industry, which spans over 30 years and includes roles such as the SVP of Revenue Cycle at Tufts Medicine and consulting positions with major organizations like Deloitte.  ...

In this deeply personal and inspiring episode of Leaders in Medical Billing , host Chanie Gluck sits down with Greg Wehrman, a nationally recognized expert in behavioral health billing and founder of Wehrman Healthcare Management Solutions. Gregory shares his journey from a college student stepping into the billing world to becoming a leader in the revenue cycle management (RCM) industry. Alongsid...

In this episode of Leaders in Medical Billing , host Chanie Gluck interviews Sean McSweeney, CEO of Voyant Health and a leader in healthcare revenue cycle management, analytics, AI, and automation. Sean shares insights from his impressive background in RCM and his current consulting work with billing companies and private equity firms. This episode explores common reasons why billing companies fac...

In this episode of Leaders in Medical Billing, host Chanie Gluck interviews Carri Garbus, the owner of Vital Profits and an experienced medical billing professional. Carri shares her journey from working at her husband's podiatry practice to launching her own billing business, focusing on podiatry. She discusses the importance of specializing in a niche, the challenges of managing claims, and how...

In this episode of Leaders in Medical Billing , host Chanie Gluck interviews Tara Thomas, the CEO and founder of T&T Medical Billing. Tara shares her 26-year journey in the medical billing industry, starting from a receptionist at a hospital to building her own successful billing company specializing in mental health services. Together, they discuss the challenges of building a business, including...

In this inspiring episode of Leaders in Medical Billing , Chanie Gluck sits down with Josh Fertel, owner of J3RCM, to discuss his remarkable journey into the medical billing industry. Pivoting from 30-years in the car business to founding his own medical billing company at the age of 57, Josh shares how personal challenges and a passion for learning led him to his career change. This episode explo...

In this episode of Leaders in Medical Billing , Chanie Gluck interviews Ashish Mandavia, a trained physician and now CEO and co-founder of Sohar Health. Ashish shares his journey from practicing psychiatry to becoming a healthcare tech entrepreneur, discussing the motivations behind his career shift and the challenges he faced in the process. He explores systemic issues in healthcare that motivate...

In this episode of "Leaders in Medical Billing," the discussion focuses on the transformative impact of AI and automation within the medical billing industry. Key topics include: AI and Automation Trends in Revenue Cycle Management (RCM): Exploration of current trends in AI and automation. The importance of incorporating automation to stay competitive in the industry. Risks and Liabilities Associa...

In this episode of "Leaders in Medical Billing," I had the pleasure of speaking with Jeff Robertson, the CEO of Nexsys Billing and Practice Management. Jeff brings a wealth of experience with 27 years in the industry, starting from owning a DME company to transitioning into revenue cycle management (RCM). Jeff shared his journey, which began with selling EMR software and evolved into providing com...

In this insightful episode of "Leaders in Medical Billing," I had the pleasure of hosting Landon Tooke, the COO and Chief Compliance Officer at Impact Healthcare Solutions. Landon shared his unconventional journey from working in healthcare since 2001 to founding a rural health medical billing and consulting firm, and eventually pursuing a law degree to deepen his expertise in healthcare complianc...

In this insightful episode of the Leaders in Medical Billing podcast, host Chanie Gluck talks with Matt Riter, Principal at Capitol Associates, about key changes in healthcare legislation affecting the revenue cycle management (RCM) industry. They delve into critical provisions of the No Surprises Act and the challenges arising from recent cyberattacks affecting healthcare providers.   Key Topics...

Join Chanie Gluck as she navigates the complex aftermath of the Change Healthcare cyberattack alongside Landon Tooke, COO and Chief Compliance Officer at Impact Healthcare Solutions. In this insightful episode, they discuss the latest developments and strategies for strengthening cybersecurity in the healthcare sector. Show Notes:  Chanie sets the stage, discussing her experience and the focus of...

In this enlightening episode, Benjamin Riegel, founder and host of the Revenue Cycle podcast "My Good Friends" and CEO of Tarpon Health, takes us through his journey from co-founding Health Rise Consulting Firm to establishing a unique community that fosters innovation and support among healthcare leaders. With a wealth of experience in enhancing healthcare systems and a deep dive into the complex...

Benjamin Reigle, founder and host of the Revenue Cycle podcast "My Good Friends," shares his extensive experience in the healthcare industry, including co-founding Health Rise Consulting Firm and leading initiatives at companies like McKinsey & Company and Accredited Health (now R1). He is also the CEO of Tarpon Health, a community driving automation for healthcare providers. In this episode, Benj...

In this insightful episode, we dive into the heart of medical billing and coding with Beth Schleeper, CEO and founder of TNT Consulting and Advanced Coding Services. Beth shares her inspiring journey from starting a billing service as a new mother to fulfilling her dream of opening a coding school. Along the way, Beth emphasizes the importance of community, trust, and continuous learning in the he...

Catherine Keegan, a seasoned professional with 34 years in the RCM space, shares her journey in academic healthcare and community medicine at East Carolina University. As the Director of Revenue Integrity, she discusses the vital role her team plays in revamping the revenue cycle process, ensuring compliance, and driving positive change appreciated by the entire community. Keegan's responsibilitie...

Drained by constant business travel, Heidi Ritton said enough was enough and formed her new business LLC on a layover in the Charlotte airport. Five years later Behavioral Health Billing Services is thriving. It wasn't easy, but failure wasn't an option with two small children and a husband who went back to school. In this episode, Heidi shares the tenacity it takes to be a successful entrepreneur...

In this insightful episode, we had the pleasure of speaking with Ken Hogue, a seasoned professional in revenue cycle management. Ken shared his deep-rooted connection to healthcare, influenced by his family's background in the field, and his passion for being a mediator and executive in the space. Ken's journey began with a desire to improve the healthcare system without being directly involved in...

In this solo episode of the Leaders in Medical Billing podcast, I reflect on the insights and lessons learned from the past two years of engaging with industry leaders. As we step into 2024, I aim to provide valuable takeaways for medical billing companies looking to strategize their growth in the coming years. Key Themes from Past Episodes Delegation : A recurring topic has been the challenge of...

In this episode of Leaders in Medical Billing, our guest Robert Kowalik shares his unique journey from being a physical therapist to transitioning into the billing side. With experience in running a private practice and managing a billing team, Robert saw an opportunity to help other physical therapy practices with their billing needs. He started by focusing on accounts receivable conversion and g...

In this episode of Leaders in Medical Billing, our guest Christopher Turner shares his journey with implementing the Entrepreneurial Operating System (EOS) in his company. Christopher explains how he transitioned from being a founder to a CEO and the role that EOS played in transforming his business. He discusses his experiences with Vistage, a peer advisory group, and how he learned to manage and...

In this podcast, Denise Corbisiero, the COO of Integrity Billing, shares her personal journey into the mental health and substance abuse treatment industry. Denise started her career running a call center before transitioning into treatment, which fueled her passion for helping facilities and substance abuse facilities succeed financially. She has been in healthcare since the mid-nineties and has...