Leaders in Medical Billing

In this final episode of our series on preparing your RCM business for an exit or higher valuation, host Chanie Gluck shares invaluable insights on exit readiness. Drawing from her extensive experience in the medical billing industry, she emphasizes the importance of being prepared on your timeline rather than reacting to external pressures. Discover how to assemble the right advisory team, what b...

In this episode of Leaders in Medical Billing, host Chanie Gluck delves into the critical elements of preparing your Revenue Cycle Management (RCM) business for an exit or higher valuation. Join us as we explore the importance of crafting a compelling growth story that resonates with potential buyers. Chani shares insights on organic vs. inorganic growth, the significance of a clear growth narrati...

In this episode, Chanie Gluck shares her expertise on technology, automation, and scalability in the realm of Revenue Cycle Management (RCM). As part of our eight-part series on preparing your RCM business for an exit or higher valuation, we delve into what buyers look for in technology maturity and how it impacts business performance. Discover the importance of automation in reducing labor costs,...

  In this episode, Chanie Gluck explores the crucial topic of founder dependency in the medical billing industry. As part of our eight-part series on preparing your RCM business for an exit or a higher valuation, we delve into leadership, people, and process. Discover why key person risk can significantly lower your business valuation and learn actionable strategies to build a second layer of lead...

In this episode, Chanie Gluck dives into the critical topic of client concentration in the revenue cycle management (RCM) industry. Drawing from her extensive experience, she explains how over-reliance on a few clients can jeopardize business valuation and outlines the risks associated with client contracts. Chani shares actionable steps to mitigate concentration risk and enhance the stability of...

In this episode, Chanie Gluck shares critical insights into the financial aspects that can make or break a medical billing business's valuation. Drawing from her extensive experience, she emphasizes the importance of financial honesty and clean books, explaining how common pitfalls like tax optimization and confusing EBITDA adjustments can jeopardize deals. Listeners will learn about key metrics e...

In this episode of our solo series, we explore critical insights for RCM business owners aiming to enhance their company's value and prepare for a potential exit. Discover what buyers truly seek in RCM companies, including risk profiles, client concentration, and operational efficiency. We break down the three main types of buyers: private equity, strategic buyers, and tech-enabled buyers, highlig...

In this inaugural episode of our short solo series, we explore the essential foundations of preparing your RCM business for an exit or a higher valuation. Our focus is not merely on selling your company, but on building a strong, scalable, and valuable RCM business that stands the test of time. We discuss the critical factors that drive value in the industry, including leadership depth, financial...

If you own or lead an RCM business,  here's  a question worth sitting with:   Could your business run — and hold its value — without you?   A new short solo series is coming to  Leaders in Medical Billing .   It's  about building an RCM business  that's   structured, scalable, and resilient  —   whether you plan to sell someday or not.   In this series,  we'll  break down:   • What buyers  actuall...

In this episode of Leaders in Medical Billing , Chanie Gluck sits down with Randi Tapio , a seasoned revenue cycle management (RCM) leader whose career spans hands-on billing, consulting, and building high-performance teams. Randi shares her journey from working the front desk of a doctor's office to running her own billing center, exiting it, and ultimately launching MedCycle Solutions , now in h...

In this episode of "Leaders in Medical Billing," host Chanie Gluck welcomes Matt Seefeld, CEO of MedEvolve , to discuss his extensive experience in the healthcare industry. With over 24 years in management consulting, Matt shares insights into process improvement and technology development across the revenue cycle. He reflects on his journey from his early career at StockAmp and Associates to lead...

In this special episode of Leaders in Medical Billing, host Chanie Gluck is joined by 4D Global CTO Nishant Mathew to explore how AI is reshaping the revenue cycle. Together, they break down the difference between deterministic and non-deterministic frameworks, discuss the levels of AI maturity in healthcare, and tackle some of the toughest challenges in medical coding. Whether you're evaluating n...

In this bonus episode of Leaders in Medical Billing , we're bringing you the full replay of our most recent, live webinar: AI for Patient Billing . Hosted by Chanie Gluck, this session features a deep dive into how artificial intelligence is transforming one of the most overlooked — and increasingly critical — parts of the revenue cycle. You'll hear from two seasoned RCM leaders actually using AI...

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Scott Delmarr , President of Congress Billing, to explore how substance use and behavioral health providers can take back control of their revenue cycle. With a background in forensic accounting and a deep understanding of the behavioral health landscape, Scott shares his journey from helping grow his ex-wife's billing comp...

In this episode of Leaders in Medical Billing, Chanie Gluck welcomes Davia Award, founder of Healthcare Partners Consulting & Billing (HPC), to share her extraordinary journey from a small-town biller to a national force in mental health RCM. With over 37 years in the industry, Davia is reshaping how billing companies operate —through empathy-driven leadership, building AI-powered tools like Claim...

In this episode of Leaders in Medical Billing, Chanie Gluck speaks with David Strand, CEO of Unis L ink and former COO of the Cleveland Clinic and Alina Health. David brings over 30 years of cross-sector healthcare leadership—from payers to providers to startups—and now leads Uni sL ink , a fast-growing RCM company backed by Riverside Partners.   David dives into what it takes to transition an ear...

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Kem Tolliver, President & CEO of Medical Revenue Cycle Specialists and co-host of the RevDive podcast. Kem shares her journey from medical receptionist to a nationally recognized healthcare consultant and educator. She introduces her 4-quadrant revenue cycle model, designed to help practices optimize everything from patient...

In this episode of Leaders in Medical Billing, host Chanie Gluck sits down with Brian Greenberg, a highly experienced M&A and strategic advisor in the R evenue Cycle Management (RCM) space. With 25+ years of experience and over 150 deals closed , Brian breaks down what makes a medical billing company attractive to buyers, how to increase your company's value, and how to prepare for a successful ex...

In this episode of Leaders in Medical Billing, host Chanie Gluck sits down with Ramesh Gogineni, CEO of M ed-Strategies, who shares his entrepreneurial journey from India to the U.S., and how he built a hybrid offshore/onshore medical billing model along the way.   Formally an engineer with plenty of operations and tech experience , Ramesh 's healthcare career started when he married a physician a...

In this episode of Leaders in Medical Billing , Chanie Gluck sits down with Angela McCoy, Vice President of Revenue Cycle Operations at AdvancedMD , to explore her inspiring career journey and the innovations transforming the RCM space.   Angela shares how she rose through the ranks at AdvancedMD , a leading Project Management (PM) and Electronic Health Records (EHR) platform, by embracing roles a...

In this episode of Leaders in Medical Billing, host Chanie Gluck is joined by Paula Hall, a global healthcare consultant with decades of experience in clinical care and healthcare administration. With an astounding 63 credentials, Paula has led transformative revenue cycle and healthcare improvement projects across the U nited States , India, Africa, the Middle East , and beyond.   Paula shares th...

In this episode of Leaders in Medical Billing, Ankit Jain, co-founder and CEO of Infinitus Systems, discusses how AI voice agents are changing the healthcare industry. With a background in AI venture capital investment and experience   launching two successful tech startups (including a Google acquisition) , Ankit shares how Infinitus is eliminating inefficiencies in billing workflows by automatin...

Chanie Gluck is joined by John Gwin, founder and CEO of The Auctus Group , a consulting firm specializing in financial and operational services for plastic surgeons and dermatologists. In this episode, J ohn shares his passion for technology , leadership, and R evenue C ycle M anagement (RCM) . John is also the Vice Chair of the HBMA Innovations Committee and the president of a nonprofit called BR...

In this episode of Leaders in Medical Billing, host Chanie Gluck speaks with Sasha King, co-founder of Anatomy Financial . Anatomy is a healthcare tech start-up focused on automating financial workflows in the medical billing industry. Sasha shares her journey from serving as the C hief C ommercial O fficer at CareDX to founding Anatomy with her husband .   She explains how the challenges she enco...

In this episode of Leaders in Medical Billing, host Chanie Gluck welcomes Jonathan LaChapelle, Director of Revenue Cycle Management at Adonis , a cutting-edge revenue intelligence and automation platform designed for healthcare. Jonathan shares insights from his extensive experience in the RCM space and discusses the revolutionary technology-driven capabilities of Adonis that address operational c...