Leader to Leader

How do you lead through change and uncertainty? Start with your mission and let it guide the way. For Michael Carr , Chief Information Officer at Health First , that clarity of purpose has kept the organization steady through leadership turnover, provider shortages, and a system-wide Epic implementation. In this episode, he shares how Health First’s community-first approach impacts their AI strate...

The pandemic has fundamentally reshaped the nursing workforce, creating both challenges and opportunities to reimagine care delivery. In this episode, Dr. Terry McDonnell , Chief Nursing Executive and Senior Vice President at Duke University Health System, discusses how Duke Health is addressing turnover in nursing, empowering frontline staff through innovation initiatives, and building robust car...

AI adoption in healthcare is no longer a question of if, but when.  For leaders embracing this shift, the true challenge lies in addressing foundational issues, clearing technical debt, and ensuring data integrity to create a scalable and sustainable future. In this episode, Bradd Busick , SVP, Chief Information Officer at MultiCare, shares his leadership philosophy and emphasizes the importa...

Cloud adoption in healthcare is no longer a question of if, but how. For leaders navigating this transformation, the real challenge is in aligning technology with organizational purpose, trust, and long-term impact. In this episode, Jeremy Marut , Founder and CEO of Sublimation Health , shares how his decades of experience in hospital IT led him to build a company that helps health systems shift f...

When hospital systems move to the cloud, it’s not just an IT project—it’s a leadership journey. Strategic choices made in this transition shape not only technical outcomes but also how teams collaborate and deliver care. In this episode, Chuck Christian , Chief Technology Officer at Franciscan Health, discusses the organization's move to migrate Epic to Microsoft Azure, paving a path for scalabili...

Innovation is required for navigating the evolving healthcare landscape. For leaders, however, this requires more than just technology. Organizational culture and norms, strategy, and people-first leadership come into play.   In this episode, Scott Smiser , Chief Innovation and Technology Officer at Emory Healthcare, shares how meaningful change is achieved through cloud migration and AI adva...

Data is at the heart of modern healthcare, but turning information into better patient outcomes requires more than just technology—it takes a clear strategy and a shift in mindset. In this episode, Shahran Haider , Deputy Chief Data Officer at NYC Health, unpacks how the nation’s largest public health system is rethinking its approach to data. He shares why NYC Health is moving from projects to pr...

Technology is reshaping healthcare, but it takes strong leadership to transform innovation into real impact. In this episode, Jeff Gautney, Senior Vice President & Chief Information Officer at Rush University System for Health, shares his career path from consulting to leading IT at a top academic medical center. He breaks down Rush’s digital transformation strategy—leveraging AI and automatio...

When technology and leadership converge, wonderful things may happen.  In this episode, Motti Edelstein , Vice President of the Chief Revenue Office at Sutter Health , shares his journey in leading revenue cycle transformation across two of the nation's largest healthcare systems. Motti reflects on his transition from Allina Health to Sutter Health, offering insights into managing payer-provi...

When technology and leadership align, the future of healthcare becomes an exciting frontier of possibilities. In this episode, Rich Miller, Executive Vice President and Chief Business Strategy Officer at Northwell Health, reflects on his rise from a hospital gift shop manager to a senior leader at one of the nation’s largest healthcare systems. From driving automation to navigating pivotal moments...

Healthcare is evolving at an unprecedented pace, driven by cutting-edge digital innovations that promise to transform patient care and operational efficiency alike. In this episode, Crystal Broj, Enterprise Chief Digital Transformation Officer at the Medical University of South Carolina, shares how MUSC is pioneering innovations in healthcare delivery. From pushing AI and its capabilities for tool...

When healthcare meets cutting-edge technology, the possibilities for smarter systems and better patient outcomes are seemingly endless.    In this episode, Chris Mate, Chief Information Officer at Elara Caring, shares how technology solutions are reshaping everyday healthcare delivery, as well as enhancing patient care in home settings.  From the power of AI to reduce administr...

True leaders can transform setbacks into success.  In this episode, Dr. Robert Adamson, Executive Vice President and Chief Information Officer at RWJBarnabas Health, shares his remarkable journey of leading one of the largest program rollouts across multiple hospitals and healthcare locations amidst the chaos of the COVID-19 pandemic. For healthcare technology executives, this episode is a go...

Healthcare technology is advancing quickly, and those who innovate will lead the way. In this episode, Scott Arnold, Executive Vice President and Chief Digital and Innovation Officer at Tampa General Hospital, shares how his team leverages cloud technology, cybersecurity, and artificial intelligence to improve patient care and streamline operations. Scott offers insights into how these tools are t...

Healthcare delivery is evolving—those who innovate will shape the future. In this episode, Chief Growth Officer Chelsea Glenn of Northwell Direct discusses how her team is redefining healthcare by bringing clinical services directly to the workplace. Chelsea shares how Northwell Direct is cutting out the middleman to offer employers cost-effective healthcare solutions while improving access and ca...

Digital healthcare is here to stay—either we adapt, or we risk being left behind.  In this episode,  Chief Information and Digital Officer Tressa Springmann, shares how LifeBridge Health is leading the charge with their digital initiatives. She highlights real-world examples of how strategic IT alignment can drive better patient outcomes and streamline hospital operations. But the conver...

As healthcare technology improves, how might innovation make a significant impact for our most vulnerable populations? With this question in mind, we sat down with Paul Contino, the Chief Information Officer at University Hospital in Newark, New Jersey for his unique perspective on bridging the gap between business and technology to enhance patient care. Throughout our conversation, Paul shared a...

Make no mistake, Health Systems are going all in on cloud ERP solutions. To understand this shift, we sat down with Workday GVP for Healthcare, Shannon McGovern, a seasoned expert in the healthcare technology space. Shannon shares the transformational potential of cloud ERP solutions in healthcare, emphasizing agility, profitability, and risk mitigation. She reveals insightful case studies and rea...

Are office visits a thing of the past? In this future-looking episode, Dr. Eve Cunningham, Chief of Virtual Care and Digital Health at Providence, shares how Providence is addressing clinician shortages through innovative telemedicine programs. Dr. Cunningham is excited about the potential for AI to enhance the physician-patient relationship while alleviating administrative burdens. In addition to...

In this episode of Leader to Leader, we discuss best practices for creating a culture of purpose from Northeast Georgia Health System’s Chris Paravate. With a focus on building trusted relationships and leveraging technology to enhance operations, Chris discusses how he helped transform Northeast Georgia Health System into one of the largest providers in the states. His approach starts with hiring...

In this episode of Leader to Leader, we discuss leadership in a time of crisis. The recent cybersecurity breach at Change Healthcare will undoubtedly have long-term effects on the healthcare industry. To understand what happened and how cyberattacks like this may be prevented in the future, we’ve enlisted the expertise of Dan Dodson, CEO at Fortified Health Security. In our discussion, Dan shares...

As the Chief Transformation Office at Community Health Network and a practicing family doctor, Patrick McGill is at the forefront of technology’s transformational effect on healthcare. In this episode of “Leader to Leader,” host Ben Hilmes shares an insightful conversation on healthcare innovation and leadership with Dr. McGill. From the impact of artificial intelligence in healthcare to necessity...

Moffitt Cancer Center is a beacon of hope and progress in the fight against cancer. It's also undergoing a massive period of growth with a goal to double its patient volume over the next five years. In this episode of "Leader to Leader," Chief Technology Officer Seth Peterson discusses the challenges of supporting Moffit's infrastructure as it exists today while planning for the future. Peterson s...

Most Diversity, Equity, and Inclusion officers stay in their roles for a matter of months. In stark contrast, Arianne Dowdell has spent years pushing the envelope of DEI programs as the Chief DEI officer at Houston Methodist. In this episode of “Leader to Leader,” Arianne shares her comprehensive DEI programming approach, which not only targets workforce diversity and clinical trial representation...

As the Chief Digital and Information Officer of Intermountain Health, Craig Richardville has been at the center of a monumental health system merger. In this episode of “Leader to Leader,” Craig shares the lessons he and his team learned through that merger about leadership, the cultivation of company culture, and the importance of a clear vision for the future. Speaking of the future, Craig also...