Lead with Culture

"The questions that we ask, they change our lives. The questions that we ask ourselves and our team members changes our lives and our businesses.” In today's episode, we're diving into how to improve your team's efficiency with three powerful questions. As leaders, it is our responsibility to help our teams grow and ensure they understand and work towards the organization's mission and vision. But...

In this episode, Scott Monty , an expert in leadership and communication , shares his insights on how self-awareness and empathy play a vital role in effective leadership. Throughout the conversation we explore how leaders, whether at big brands or small businesses, face similar challenges that ultimately come down to how well they can relate to and understand people. Scott emphasizes the importan...

“If busy was a person, would you hang out with it every day? Of course you wouldn't!” Feeling overwhelmed with a never-ending to-do list? In this episode featuring Matthew Kelly , Founder of Floyd Consulting and author of many best-selling books , you’ll discover powerful strategies to prioritize, declutter your mind, and conquer the chaos. We explore the difference between being busy and being pr...

“You have to be constantly growing your people. On the other hand, you have to make decisions that are based on the mission and in some ways be people blind.” A tough question leaders often grapple with is whether to promote someone within their organization or hire external talent when a role opens up. The answer affects the business’s operation and culture, so there’s a lot hanging in the balanc...

“ When we're feeling left behind, we're focused on all the things haven't done and we forget about all the incredible things we have done.” It’s easy to look at people who, on the outside, seem to have life figured out. They’ve got the car, the house, and the money. But believe it or not, it’s liekly they often feel like they’re lagging behind. It’s something everyone feels, especially now that we...

“ Culture is what makes people want to be in your organization and motivates your team.” Great teams don’t happen by accident. With over 30 years in the sales industry, Greta Schulz , President of Schulz Business SELLutions , knows what to look for in hiring a salesperson and how to nurture and coach them to become exceptional. In this episode, Greta shares what she’s learned from her decades-wort...

“Writing is one of the most powerful, fruitful, and simple expressions of generativity.” In this episode, featuring Matthew Kelly , Founder of Floyd Consulting and author of over thirty books , we’re discussing why everyone should write - even when getting published isn’t the end goal. The act of writing, be it journaling or jotting a hand written note to a friend, comes with an array of benefits...

“Accountability starts with you. Are you modeling these aspects of accountability that you expect from other people?” One of the biggest pain points for leaders is their people not doing the work that is expected of them. So what’s the roadblock there, more of than not? A lack of accountability. In this episode, Michele Marquis , Senior Executive Coach at Floyd Consulting , outlines four accountab...

“ How intentional are you about taking action on the things that you’ve learned?” Enriching your mind is essential to growth. But are you actually doing anything with all the knowledge you acquire? So many people feel frustrated about how, despite all the books, podcasts, and talks they’ve consumed, they’re still feeling stuck. In this episode of Lead with Culture, Kate Volman , CEO of Floyd Consu...

“Helping people live their dreams is the best job.” In this episode, we dive into the extraordinary role of a Dream Manager with guest Mattie Riley. Mattie shares her experiences and insights as a certified Dream Manager at Lighthouse Behavioral Wellness Centers , where she helps team members achieve their dreams and build a culture of passion and excitement. With practical tips and real-life exam...

“What are the next right steps that you can take towards building a deeper, more satisfied life both personally and professionally?” In this episode, featuring Matthew Kelly , Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books , host Kate Volman dives into the much discussed concept of work-life balance. As you listen, you'll discover why balance is...

"Cultivating a clear culture is the only way to get a group of people together working towards a common mission.” In this episode, Tony Ferraro , Senior Executive Coach at Floyd Consulting , joins us to challenge the premise of culture and how it impacts success through the lens of a professional football coach’s winning leadership strategy. Listen in as we explore how Deion Sanders’s ability to c...

“ We have to believe in our dreams so much that other people's opinions become irrelevant.” One of the biggest obstacles that holds us back in our leadership journey is caring too much about what others think. We've all been there, worrying about how our decisions will be perceived or fearing criticism from others. We want to inspire you to break free from this mindset and embrace the confidence t...

“The hardest expectations to manage are the ones you don't know about.” In this episode featuring Matthew Kelly , Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books , we dive deep into an essential principle of building a dynamic culture. Join us as we explore the power of clear expectations and the impact they have on your ability to coach and engag...

“When the leader gets better, everyone else gets better too.” When the pandemic hit, it threw Jessica Pfau , CEO of Lighthouse Behavioral Wellness Centers , for a loop like so many of us. The problem was that she didn’t know who to approach with her problems; her husband didn’t understand the context, and her employees looked to her to direct the company. That’s where a coach helped. In this episo...

Customers will never love a company until the employees love it first. - Simon Sinek For many companies, their mission, vision, and values are nice things to write on the wall to let customers know their business has direction and culture. But if your team members don’t believe in them—or even remember them—how will your clients? In this episode of Lead with Culture, Michele Marquis , Senior Execu...

“When you plug winners into an organization, it’s impossible to lose.” Your company culture isn’t just a side-effect of your day-to-day processes. It’s something you can begin developing starting with your first hire. Brian Hess , President and CEO of The Pavement Group , has proved that with the company he's built. If you want your business to succeed, you need to create a company culture that at...

“Coaching is the future of leading people.” In this episode, we’re featuring Matthew Kelly , Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books . Listen in as Matthew shares his ten steps to becoming a coaching leader and emphasizes the importance of reflection in identifying the steps that resonate with you the most. Along the way, we will do a deep...

“If anybody talks to you about Dream Manager, embrace it because it will change your life.” Achieving your dreams is a lifelong endeavor and the hope and joy the journey brings a person is priceless. Heather Younkman , Tribal Member Benefit Administrator at the Nottawaseppi Huron Band of the Potawatomi (NHBP) , recently came to understand that. After deciding to finally make time for herself, Heat...

“When your people know that you care about them and their development that says a lot about who you are and the kind of company you're trying to build.” Alex Sharpe , President and CEO of Signature Travel Network , was able to grow his business by 75% during the COVID-19 pandemic. How? By serving others first. That philosophy not only helped the company thrive in a time when no one was traveling,...

“ People are not leaving your company because of your strategic plan. They’re leaving because they're not feeling supported, seen, valued, and heard.” Employees are more than just parts of a company strategy. First and foremost, they’re people. In this episode, Michele Marquis , Senior Executive Coach at Floyd Consulting , shares three ways leaders can bring more humanity to the workplace and buil...

“We want our staff to feel happy, fulfilled, and accomplished. We want them to meet their dreams; when people leave our company, we want them to leave because they’ve grown.” What happened to your childhood dreams? Have you forgotten about them? Are you still going after them? In this episode,  Patty Croom , HR Manager of  Lehan Drugs , talks about how she’s implemented the Dream Manager...

"The little secret executives need to understand is people are never going to be comfortable with your decision making.” Being a quick decision-maker is often seen as a positive trait. But  Tony Ferraro , Senior Executive Coach and Director of Training Services at  Floyd Consulting , might disagree. In this episode, Tony shares insights on the decision-making process that leaders need to...

“Engaging your employees as a person changes the dynamic. It's a magical thing.” How do you implement the Dream Manager program when people are skeptical about it? In this episode,  Tory Merhar , Associate Vice President of Services for  Lutheran Social Service of Minnesota  (LSS), talks about her strategies for implementing the Dream Manager program that you can try for your organi...

“If you want people to work for you, figure out how working for you and your organization will help people accomplish their dreams.” In this episode,  Tony Ferraro , Senior Executive Coach and Director of Training Services at  Floyd Consulting , and our host,  Kate Volman , are chatting about both sides of the retention coin—why people leave and, more importantly, why they stay. Uns...