Just the Fax

Time is a commodity just as money is; Expensing more time into a dealer's neighborhoods through public events or social media campaigns can go far to boost your dealership's reputation and revenue! Join Bob Grill and Marcy Medinger as they discuss the practices dealerships can engineer to build rapport with their communities, and thus, their customers. Marcy Medinger is the Chief Optimizer and Fou...

Time is a commodity just as money is; Expensing more time into a dealer's neighborhoods through public events or social media campaigns can go far to boost your dealership's reputation and revenue! Join Bob Grill and Marcy Medinger as they discuss the practices dealerships can engineer to build rapport with their communities, and thus, their customers. Marcy Medinger is the Chief Optimizer and Fou...

With a changing market comes a changing dealer strategy. Join Bob Grill and special guest Sara Hoagey, CEO of eliteBDC, as they discuss a dealer's Business Development Center (BDC), and the ways dealers can do business better. Sara Hoagey is the founder and CEO of eliteBDC, an automotive consulting company specializing in virtual BDC training, BDC consulting, and CRM customization services with cl...

As we start to see the car buying trends with Generation Z, we see that while an online presence is important, the physical showroom continues to stand strong in their experience. Join Bob Grill and Industry Expert Rich Mahon, as they discuss how the Digital and Physical showrooms have drifted apart, and how you as a dealer can work to bridge the gap between them. Rich Mahon has spent the last 27...

Last episode, Just the Fax set the stage to talk about the current struggle of Inventory in the automotive world, from acquiring to servicing to selling. Join Bob Grill and special guest Kraig Quisenberry, Vice President of ACV - Major Accounts, as they discuss solutions dealers can take to solve these inventory issues for themselves. As Vice President of Major Accounts for ACV, Kraig is a nationa...

With the ever-changing market, finding the right inventory has continued to be a challenge for dealers.   Join Bob Grill and Special Guest: Joe Overby, Senior Editor of Auto Remarketing and Auto Remarketing Canada at Cherokee Media Group, as they discuss what consumers are asking and how dealers can address these concerns.

With Future Cost becoming the biggest concern of the millennial generation of buyer, Certified Pre-Owned Vehicles are among the most sought-after option.   Join Bob Grill and Special Guest: Tom Love, Certified Used Vehicle Program Manager at Hyundai Motor America, as they discuss how the industry got here, and how dealers can make the most of the opportunities presented.   Tom Love was born and ra...

Dealerships had to change to reflect the current times, but so did the dozens of partners to dealers around the country to better serve and assist.   Join Bob Grill and Special Guest: Ryan Mulligan, Director of Partner Development at CARFAX, inc. as they discuss the evolution of Dealer Partners to be an even more valuable asset.   Ryan Mulligan serves as the Director of Partner Development at Carf...

The automotive industry has been rapidly changing in the last few years, igniting new perspectives.   Join Bob Grill of CARFAX and Kraig Quisenberry, Executive Vice President of ACV - Major Accounts, as they discuss the current changes in the automotive industry, and what is in store on the horizon!

The Sales Department and Service Department, in many dealerships, have a very adverse relationship. Join Bob Grill and Special Guest Lyndsey Rodriguez from Team Velocity Marketing, as they discuss how the partnership of a Dealership’s Sales and Service Departments can lead to immense success for your dealership and your customers!   Lyndsey Rodriguez works as the Senior Vice President of OEM and E...

Your regular coffee shop knows what you want once going in; Amazon knows exactly what you’re interested in by your shopping history; yet the same routine is repeated time and time again in dealerships across the country, regardless of if someone is loyal to that dealership or not.   Join Bob Grill and Special Guest Lyndsey Rodriguez from Team Velocity Marketing, as they discuss the expectations fr...

With rising interest rates and inflation, the buying public has become much more cautious when buying a vehicle, new or used.   Join Bob Grill and DJ Sherwood of CARFAX as they discuss how dealers can navigate the changing economic tides.

The Automotive industry has been shifting and dealers are looking for ways to sell their inventory. Join Bob Grill and DJ Sherwood as they discuss how to Maximize your Opportunities on inventory.

The world is changing, and a new generation is the vast majority of the buying public. Bob Grill and DJ Sherwood discuss the new concerns that have arisen and how Dealerships can address them.

Inventory is becoming increasingly difficult to sell with fierce competition; Join Bob Grill and DJ Sherwood as they discuss how each vehicle stands on it’s own and to not miss opportunities.

Are you getting the most out of your social media efforts? Marcy Medinger joins the Just the Fax Podcast to walk you through ways to improve your presence Online. Marcy Medinger is the Chief Optimizer and Founder of MMDealer Advocates having spent over 20 years gaining invaluable experience as a student of digital marketing and technology. Marcy now applies the wisdom of lean process management, o...

Just the Fax is excited to welcome Steve Roessler from DriveCentric to the mic to discuss best practices when it comes to handling the digital showroom customer.   Steve is very passionate about representing DriveCentric in the Automotive World. He really enjoys presenting on topics such as "70% Engagement Strategies", "Personalized Video to Humanize the Customer Experience" and of course, "GIF Cu...

The automotive industry has been hit hard with supply chain issues as well as a lack of pre-owned inventory. Mark Weida from Street Smart Auto Brokers will be joining the Just the Fax Podcast to discuss his thoughts and how he has adapted to the recent challenges.

Bob and DJ will have a discussion regarding best practices when acquiring inventory and common mistakes that you can watch out for.

Join Bob and DJ as the discuss what changes in the automotive industry will stay and those that may fade away.

Retail prices are some of the highest they’ve ever been, how are consumers responding to this and what can a dealer do to build confidence in their listing price. Join Bob Grill and DJ Sherwood as they discuss current pricing trends.

Join Bob Grill and DJ Sherwood as they discuss advertising online in the current market conditions.

Inventory is difficult to find. Join Bob Grill and DJ Sherwood as they discuss different ways to obtain inventory.

Join Bob Grill and DJ Sherwood as they discuss strategies for a successful Certified Pre-Owned program.

Join Bob Grill and DJ Sherwood as they discuss what ideal inventory is how to find creative ways to obtain it