Just a Couple of Dentists

Every office slowly drifts. Checklists get skipped. Processes change. Before long, nobody remembers the "right" way to do things. That's exactly why Alex created Milo, an app that helps your team follow checklists, complete recurring tasks, and stay accountable. Learn more HERE ! This Week's Episode This week we're joined once again by Spencer Greer to talk about one of the biggest factors in grow...

Every office has things that slowly disappear over time. A checklist gets skipped. A process changes. Before you know it, nobody remembers how it used to be done. That's why Alex created Milo. Learn more HERE! This Week's Episode Most dentists have probably heard of the Yomi robot, but I'd bet most couldn't actually tell you what it does. That's why we had Dr. Tyler Bond on the podcast. Tyler uses...

If you've ever found yourself saying, "Wait...we used to do that," you're not alone. That's one of the reasons Alex created Milo...to give practices a simple way to document systems and keep teams accountable. Check it out at HERE ! This Week's Episode Cory Pinegar bought a dental business for $1. A few years later, he was buried in debt, chasing growth, and wondering if the whole thing was going...

If you've ever found yourself saying, "Wait...we used to do that," you're not alone. That's one of the reasons Alex created Milo...to give practices a simple way to document systems and keep teams accountable. Check it out at HERE ! This Week's Episode After a Facebook post sparked a firestorm of comments, criticism, and debate across the profession, former ADA President Brett Kessler joins us to...

If you've ever found yourself saying, "Wait...we used to do that," you're not alone. That's one of the reasons Alex created Milo...to give practices a simple way to document systems and keep teams accountable. Check it out at HERE ! Every practice starts with great systems. Then team members leave. New hires get trained by other new hires. Processes get watered down. And before long, the things th...

👉 If you downloaded the front office checklists…this is the other half! 6 back office checklists Alex used to keep everything running smoothly Download them now HERE! Every successful dentist eventually realizes the same thing: You can't do it alone. The dentists who consistently grow their practices aren't just better clinicians. They surround themselves with people who solve problems, take owne...

After running multiple practices, Alex realized checklists only work if there’s real accountability behind them. So she built Milo — an app that keeps everything organized and makes sure nothing falls through the cracks. Check it out → startmilo.com   In this episode of Just a Couple of Dentists, we break down how D’Angelo Webster built a lean, highly efficient practice that lets him regularly go...

👉 Get the 7 checklists Alex used to keep her front office organized and in control. Download them HERE! The Episode What does it actually take to build something big? This week, we sat down with Reuben Kamp, founder of Darkhorse Tech, to talk about how he went from one client to building the largest dental IT company in the country. We also get into: the ransomware attack that shut Eric’s startup...

After running multiple practices, Alex realized checklists only work if there’s real accountability behind them. So she built Milo — an app that keeps everything organized and makes sure nothing falls through the cracks. Check it out → startmilo.com In this episode of Just a Couple of Dentists, Eric and Alex sit down with Dr. Arvind Petrie and Jaime Petrie to break down the exact playbook they use...

👉 Get the 7 checklists Alex used to keep her front office organized and in control Download them HERE! We’re hiring an associate right now, so this episode is us working through it in real time. Our current doctor is heading to endo residency, which leaves us needing to replace him. Instead of guessing, we brought on Sari Schiff from Office and Practice Solutions. She works with both owners and a...

👉 If you downloaded the front office checklists…this is the other half! 6 back office checklists Alex used to keep everything running smoothly Download them now HERE! SHOW NOTES Ever thought about building your own dental lab? Jason Tubo, owner of FIXT Dental Lab, did exactly that…after buying a practice from his boss, going fee-for-service when everyone said not to, and launching a scratch start...

👉 Get the 7 checklists Alex used to keep her front office organized and in control Download them HERE! 🎙️ Episode Description One of the biggest challenges we had with our two practices was keeping hygienists. We probably went through 10 of them in about 5 years… which at the time felt insane. Then we started talking to other offices and realized we weren’t even close to alone. So we brought on A...

👉 Alex was sick of laminated checklists… and having to redo them every time something changed or someone left. So she built Milo—a digital home that stores all your checklists in one place and keeps your team accountable. Check it out here and join the waitlist HERE     Episode Description We brought Tommy Morales back on because I needed help with something happening in our own office. Our floor...

👉 Want a better way to manage office checklists, accountability, and team follow-throughs? Join the Milo waitlist HERE We brought Alan Mead back on and decided to do something a little different… Instead of talking about what’s happening in dentistry right now, we tried to fast forward 20+ years and figure out what this profession actually looks like in 2050. After much deliberation we came to th...

👉 Want a better way to manage office checklists, accountability, and team follow-throughs? Join the Milo waitlist HERE 📝 Episode Notes Eric’s first time firing someone didn’t go exactly how he expected… He brought the employee in early, tried to handle it professionally and ended up getting called a “p****” to his face, having a keyboard slammed on his desk, and having to explain to a patient wh...

👉 If you downloaded the front office checklists…this is the other half! 6 back office checklists Alex used to keep everything running smoothly. Download them Here! https://bo.checklists.startmilo.com/   Most dentists think producing more just means doing more dentistry. That’s not really how it works. In this episode, Eric and Alex bring Spencer Greer back on to talk through what actually makes a...

👉 Get the 7 checklists Alex used to keep her front office organized and in control Download them HERE! Hiring in dentistry is hard. Training them might be even harder. In this episode, Eric and Alex break down the exact system they used to train new team members inside their own practice. This is the same framework that helped them bring assistants and front office team members up to speed quickl...

Should you give associates equity in your dental practice? Some owners think it’s crazy. Others think it’s the only way to scale. In this episode, Eric and Alex sit down with Jason Tanoory, who has built an 8-practice dental group in upstate New York using a model that allows both associate dentists and key non-clinical staff to earn equity in the organization. We break down how the model works, t...

We randomly saw Brett Kessler like our Facebook page… so naturally Eric slid into his DMs. Turns out he wasn’t just some dentist from Colorado. He was the former President of the ADA. In this episode we talk about: • What it’s actually like running for ADA president (yes, it’s basically a political campaign) • Getting attacked publicly and how he handled it • Testifying in front of Congress about...

Jay Glazer from Crazy Dental Prices joins Eric and Alex to pull back the curtain on how dental supplies are priced, why “house brands” can be surprisingly legit, and what “export packaging” and gray market actually mean. We get into why the same product can be wildly different prices depending on where you buy it, how private label products are made, and why dentists get trained to trust certain b...

Everyone talks about the multiple. Nobody talks about what happens after the money hits your bank account. In this episode with Deren Flesher, we break down what life actually looks like after you sell to a DSO: • Minority ownership and what that really means • 2–5 year employment agreements • Recap cycles explained • What roles and responsibilities you can expect after selling • When your practic...

There are certain posts that blow up in dental Facebook groups. Lots of likes. Lots of agreement. And a lot of people quietly thinking… ehh, not sure about that. In this episode, we talk about the stuff most dentists won’t comment publicly but definitely talk about offline. We bounce around a few topics, including: The hygiene pay debate and why it feels broken Non-competes and why people freak ou...

Merchant fees are one of the most ignored line items in a dental practice. In this episode, Eric and Alex bring on Roman and Steven from nadapayments to break down how credit card surcharging actually works, what’s legal, what’s sketchy, and how practices can eliminate most processing fees without upsetting patients or risking compliance issues. They walk through real numbers, common fears dentist...

Dentists get pitched a lot of “can’t-miss” investment opportunities. Real estate. Private funds. Side deals. “Exclusive” opportunities that somehow always land in your inbox. In this episode, we sit down with Jason Covert, an attorney who previously prosecuted fraud cases, to break down how bad deals actually work and what to look for before you wire money. We talk through: Why dentists are prime...

In this episode of Just a Couple of Dentists, we sit down with Dr. Chris Green to break down one of the biggest silent killers in dental practices right now: hygiene no-shows. A lot of offices brag about high reappointment rates but that doesn’t matter if patients don’t actually show up. Chris walks through the exact system his practice uses to consistently run a 90%+ hygiene show rate, even in a...