Inside The Practice

This week Alan and Sarah are joined by John Van Leeuwen , Co-Founder of Green Sail Transitions , for a conversation on the financial foundations every dental practice owner should understand. In this episode, they discuss: Cash flow realities for today's dental practices Debt strategy and building wealth beyond the practice Corporate consolidation and the rise of private equity in dentistry W...

In this episode of Inside the Practice, Alan and Sarah welcome Monica Cappelli , founder of Revv Systems for an insightful conversation on dental billing, revenue cycle management, and the financial health of today's dental practices. Monica shares her journey into the dental industry and explains why effective revenue cycle management is critical for practice success. Together, they explore...

In this episode, Sarah Boylan sits down with Michael Huynh and Sarah Dunn from Columbia Bank to explore the full financial journey of a dental practice - from launching a startup to navigating growth, and ultimately preparing for a successful sale. Together, they unpack what it really takes to move through each phase with intention, highlighting the financial decisions that can either set you up f...

In this episode, Alan and Sarah sit down with industry expert Tessina Bullock , President of Verus Dental , to unpack one of the biggest challenges facing dental practices today. With years of experience advocating for dentists and helping practices improve profitability, Tessina shares practical, real-world insights on how to navigate—and push back against—insurance-driven limitations. In this ep...

The roles reverse in this episode of Inside the Practice as Sarah Boylan steps into the interviewer’s seat to put her co-host—and ePractice Manager CEO—Alan in the spotlight. In a candid and thoughtful conversation, Alan Hollander shares the story behind his path into dental consulting, from his early career experiences to the pivotal moments that shaped his leadership style and vision for the com...

This week, Alan and Sarah sit down with Doug Fettig , a dental business speaker, coach, CPA, and MBA whose path to helping dentists lead smarter, stronger practices didn’t exactly follow a straight line. From hitchhiking across Europe to advising dental practices across the country, Doug shares how his unconventional experiences shaped the way he thinks about leadership, risk, and long-term strate...

Join host Sarah Boylan as we look back on 2025, revisiting some of the moments that shaped the year. From standout conversations to memorable insights, this episode features highlights and clips from past episodes that made an impact. Together, we reflect on the ideas, lessons, and conversations that resonated most and helped define the year. Featured episodes and guests include: Elliot Tracy , CP...

In this episode, Alan and Sarah are joined by Ben Tuinei , Founder of Veritas Dental Resources , to unpack the realities of dental insurance and PPO contracts. With nearly 20 years of experience and having worked with thousands of dental practices, Ben brings a practical, no-nonsense perspective to navigating third-party payors. In this episode, Ben breaks down how PPO contracts really work, where...

This week on Inside the Practice , Alan and Sarah joined by Paul Auslander , President of SeaBridge Investment Advisors , to talk about smart financial planning for dentists. From managing debt and investments to planning for retirement and protecting your wealth, Paul shares practical strategies that dental professionals can use to secure their financial future. Key takeaways from this episode in...

In this episode, Alan and Sarah talk with Paul Murphy , Chief Growth Officer of Black Talon Security , about the growing role of AI in dental practices and how to implement it safely. We cover what practices need to know to protect patients, maintain compliance, and use AI effectively. Key takeaways include: Top risks dental practices face with AI Best practices for governance and compliance Prote...

In this short episode, Sarah Boylan sits down with Elliott M. Tracy, CPA, to break down recent tax changes affecting dental practices. They cover the most important updates from the Big Beautiful Bill and highlight what dentists and practice owners need to know as tax season approaches. Whether it’s deductions, credits, or planning strategies, Elliott shares practical insights to help your practic...

In this episode, Alan Hollander and Sarah Boylan sit down with Dr. Dominik Nischwitz —aka Dr. Dome—to explore the world of biological dentistry and why oral health is about much more than just teeth and gums. We discuss how the health of your mouth can impact your entire body, influencing everything from chronic inflammation to overall wellness. Dr. Dome shares his perspective on why rethinking de...

This week, Alan Hollander and Sarah Boylan are joined by Anthony Penketh , a seasoned expert with over 15 years of experience in sales and marketing within the dental industry. Anthony shares actionable insights on how dental practices can differentiate themselves in a competitive market, build stronger relationships with patients, and drive sustainable growth. We dive into practical strategies fo...

In this episode, Alan Hollander sits down with Paul Murphy , Chief Growth Officer at Black Talon Security , to discuss one of the most pressing issues facing dental practices today: cybersecurity. With the rise of AI and increasingly sophisticated cyber threats, protecting patient data has never been more critical. Paul shares expert insights on the current digital risk landscape, common vulnerabi...

In this special episode, Alan Hollander and Sarah Boylan take a moment to pause and reflect on the journey so far. With 15 episodes under their belt, they revisit the standout moments, surprising takeaways, and powerful insights shared by their guests. From mindset shifts to real-world practice tips, they unpack the lessons that have resonated most—with themselves and their listeners. Whether you’...

What Does It Really Take to Heal the Whole Patient—Beyond the Teeth? In this episode of Inside The Practice , Allan Hollander and Sarah Boylan sit down with Dr. Jeffrey Gurian , a dentist, comedian, and advocate for mental wellness, to explore the intersection of dentistry, humor, and emotional well-being. Dr. Jeffrey L. Gurian is an American dentist, comedian, writer, motivational speaker, and me...

In this episode of Inside the Practice , Alan Hollander speaks with Tom Burton co-founder of LeadSmart Technologies and author of The Revenue Zone , about the fundamental shift in how buyers make decisions and what that means for sales, forecasting, and long-term growth. Tom shares the story of how a moment of discomfort in a boardroom meeting pushed him to confront a hard truth: he couldn’t confi...

Inside the Practice will welcome Dr. Hardeep Dhaliwal, MD , a standout leader in surgical dentistry and one of the rare professionals to achieve Quadruple Board Certification in General, Cosmetic, and Oral & Maxillofacial Surgery. With advanced training in both the U.S. and Canada, Dr. Dhaliwal brings a global perspective and a strong dedication to mentorship. In this episode, Alan Hollander ,...

In this special episode of Inside the Practice , Sarah Boylan interviews Alan Hollander , CEO and founder of ePractice Manager.  With 30+ years of experience and thousands of practices served, Alan shares the founding story, the systems that still work, and how leadership drives long-term success. Key Takeaways: Why systems, not hustle, create lasting growth What loyalty really looks like inside s...

“Education must be practical, profitable, and personal.” — Dr. Patrick Lillis The science? Solid. The implications? Huge. Dr. Patrick Lillis joins Inside the Practice to share his path from private practice to national lecturer. Known for his focus on full-mouth rehab and aesthetic dentistry, Dr. Lillis brings real-world insight to what today’s dental professionals are missing—and what they need m...

In this episode, Alan Hollander and Sarah Boylan, MBA joined by Morgan Hamon, CPA and Managing Director at EisnerAmper, known for his ability to make complex tax and financial issues accessible to practice owners.  With the economic landscape shifting and dental professionals facing rising costs and increasing pressure to make smart financial choices, Morgan offers practical insights from the fron...

What happens when a seasoned hygienist gets a surprise Christmas gift that transforms her entire clinical approach?  In this episode of Inside the Practice , host Sarah Boylan chats with Kassie Anderson , a dental hygienist and certified EMS trainer, about her journey into the world of EMS Systems and Guided Biofilm Therapy (GBT).  Their conversation offers a clear, engaging look into how new tool...

In our latest episode of Inside the Practice , we sat down with Dr. Nathan Bryan — world-renowned biochemist, nitric oxide researcher, and a fearless disruptor in medicine and dentistry. What he shared will make you rethink your role as a dental professional: “Dentists are the most important people in healthcare today. They can either cure chronic disease — or contribute to it.” The science? Solid...

In this episode of Inside The Practice , hosts Alan Hollander and Sarah Boylan sit down with Dr. Barry Taylor , Executive Director of the Oregon Dental Association and longtime leader in organized dentistry.  With decades of clinical and administrative experience, Dr. Taylor shares how dental associations continue to play a critical role in advocating for the profession, shaping policy, and buildi...

In this episode of Inside the Practice , host Alan Hollander and co-host Sarah Boylan welcome expert consultant Wendy Reifer to discuss key strategies for optimizing dental practices.  With decades of experience, Wendy shares actionable insights on staffing, leadership, and operational efficiency that help practices thrive. The Power of Continuous Recruitment  Hiring isn’t just about filling immed...