Inside Angle

There are thousands of wellness apps, devices, wearables and telehealth tools that can be used for chronic disease management and patient health monitoring at home. Although new technologies can lead to early identification of health concerns, they may also lead to unnecessary interventions that result in unintended complications and worse outcomes. In this episode, we reconnect with Juggy Jaganna...

Immigrant communities and underserved populations experience disparities in care due to high poverty, limited access, cultural or linguistic differences, and other concerns. In this episode, Dr. Gordon Moore talks with Iliana Gilman, the former chief executive officer of El Buen Samaritano, an organization serving the Latino immigrant community in Austin, Tex. With a team dedicated to breaking dow...

As a palliative care physician, Dr. Beth Wolf experienced the complexity of communication. As she helped patients and families navigate issues related to pain or end-of-life care, she saw that the way clinicians communicate with each other was rich with opportunity for misunderstanding. So, how do we help physicians accurately document a patient's true burden of illness without disrupting the deli...

When public health initiatives account for 90 percent of improvements in population health, what is the role of the care delivery system in addressing non-medical or social factors that drive outcomes? For Nico Pronk, PhD, President of the HealthPartners Institute and Chief Science Officer at HealthPartners, it means finding the right balance between caring for the urgent needs of a community and...

As the largest health insurance program in the country, providing the majority of mental health care and long-term services and support, Medicaid is an indispensable component of the U.S. healthcare system. Matt Salo, Executive Director of the National Association of Medicaid Directors, works with state Medicaid agencies around the nation to improve quality, cost and the experience of care for pat...

How can artificial intelligence help physicians who are overloaded with quality measures and administrative tasks that pull them away from patient care? Can AI help address the alarming increase in exhaustion and depression among clinicians? In his second Inside Angle podcast episode, Juggy Jagannthan, Ph. D., research director and AI evangelist at 3M MModal, explains how AI can ease the administr...

State Medicaid agencies are under enormous pressure to reduce costs while maintaining quality of care for Medicaid beneficiaries. In this podcast episode, Dr. Gordon Moore talks with Billy Millwee, former Texas Medicaid director and now consultant to Medicaid programs across the U.S. Mr. Millwee discusses his work to help state agencies understand value-based payment, pursue waivers, and address s...

What is your opinion of U.S. health care? That's the question Dr. Paul Gordon asked of average Americans he met while biking coast to coast on a three-month sabbatical from his family medicine practice. His goal? Amplify the voices of those in rural areas and small towns to help clinicians be better practitioners---and listeners---when it comes to their patients.

In 2016, BayCare Health System took on its high readmission rates by launching seven different programs to lower readmissions. The problem? The programs were in silos, so overall results didn't meet objectives. In this episode, Teri Sholder, BayCare Health Senior Vice President and Chief Quality Officer, describes how the BayCare team used data analytics to break down silos and consolidate initiat...

In part one of his podcast episode, Dr. John Wasson, Professor Emeritus at Dartmouth Medical School, suggests U.S. health care could learn a few lessons on quality improvement from the world of organized crime. This time around, Dr. Wasson dives into the issue of clinician burnout caused by "quantophrenia"---a condition he describes as measurement for its own sake without real benefit to patients...

Providers are increasingly overwhelmed by administrative work that takes them away from patient care. How can clinicians leverage AI solutions to optimize and modernize care without adding to already taxing levels of burnout? AI Evangelist V. Juggy Jagannathan, PhD, shares his expertise on artificial intelligence, deep learning and more in this episode.

In this episode, Dr. Eugene Christian of Bon Secours Mercy Health System describes a new approach to solving the opioid addiction crisis. By reforming opioid prescription practices, creating new, non-narcotic regimens that tackle pain, and tracking metrics across its health system, Bon Secours is guiding physicians through a workflow that promotes patient safety.

When Dr. John Wasson was in medical school, he worked at an east coast resort that hosted well-known members of organized crime families. Reflecting back on this experience after a full career as a primary care physician and geriatrician, and as a member of the faculty at Dartmouth Medical School, Dr. Wasson sees lessons from organized crime that can be applied to a disorganized U.S. healthcare sy...

What challenges do high-needs patients face when seeking care? This was the question Dr. Melissa Clarke encountered as she and her colleagues worked towards a "whole person" model of care at a Washington DC addiction clinic. Working to achieve health equity, the clinic introduced new and innovative programs that helped transform not only the patient, but also the caregiving process.

Imagine going to your primary care clinic and along with a blood test, they also took a "sample" of your language. The brain is too complicated for typical lab tests, but in the future a test like this may help diagnose mental health disorders more accurately. In this episode, Dr. Rebecca Resnik discusses how we can break down silos across areas of specialization and use technology to foster colla...

In attempting to improve healthcare delivery, policy makers have tried a top-down approach to effect change. In this episode, Harold D. Miller, President and CEO of the Center for Healthcare Quality and Payment Reform advocates for a bottom-up style of reform, focusing on reinvigorating primary care and fostering healthcare transformation at the local level.

Dr. John "Rick" LeMoine's job is unique among chief medical information officers (CMIOs). He has no direct reports at CMIO for Sharp HealthCare, the largest healthcare provider in San Diego County. Instead, he is tasked with seeking out new ideas and breakthrough improvements that may fit into the complex environment in which he works. In this episode, Dr. LeMoine discusses what it takes to spark...

Can the use of language on social media reveal information about a patient's mental health? Can human language, with all its ambiguities and complexities, be analyzed to identify behavioral issues? And what's the boundary, ethically, of tapping into language sources? In this episode, Dr. Gordon Moore speaks with Philip Resnik, Professor of Linguistics at the University of Maryland, about the inter...

How much time does it actually take for primary care physicians and specialists to deliver care, and should time be considered when determining payment? When it comes to physician performance, are we measuring what's truly important or just analyzing quality data that's readily available? Will new CMS rules governing E/M coding help or hinder the practice of medicine? In this episode, Dr. Gordon M...

Atrium Health's Dr. Geoffrey Rose and Heather Joyner describe their work with clinicians to find a common language for documentation in the medical record. The result? Better quality scores and fewer denials.

Imagine having to pay for a car piece by piece, shopping for a steering wheel, brake system and transmission all as separate purchases. Not a great idea, right? Now imagine shopping for health care that way, down to every doctor visit, lab test or procedure. Yet, that describes the many confusing and complex choices facing U.S. consumers as they try to manage their health care. In this episode, Mi...

What if clinicians could use technology to find indicators of cognitive impairment hidden in the medical record? Dr. Andrea Gilmore-Bykovskyi of UW-Madison explains how EMR free text can be used to identify patients with early signs of dementia.

In the mid-1980s, Dr. David Buck developed clinics for the indigent population of Houston, Texas where he learned first-hand that his patients needed social and behavioral supports outside of the traditional medical domain. His work led him to join forces with data scientist Kallol Mahata and together they founded Houston's Patient Care Intervention Center (PCIC) to improve care for the city's vul...

If quality outcomes for length of stay, readmissions and other measures are higher than industry norms, is it a question of poor clinical care? When Dr. Gene Christian, CMO for St. Mary's Hospital, Bon Secours discovered that physicians weren't documenting completely and accurately in the medical record, he became a disciple of clinical documentation improvement.

At age 31, when Dr. Alan Glaseroff learned he had Type 1 diabetes, he began collaborating with his diabetes patients on new ways of self-managing the condition. His pioneering work in patient engagement led him to Stanford University, where today he helps individuals with multiple chronic conditions believe it's not where you start, but where you end up that matters.