Katie Lord
In The Passenger Seat: Hospice Conversations
Welcome to In the Passenger Seat , the podcast designed exclusively for hospice providers across Illinois. Hosted by the Illinois Hospice & Palliative Care Organization (ILHPCO), this podcast puts you in the seat next to industry experts, thought leaders, and fellow providers as we navigate the complexities of hospice and palliative care. Each episode brings insightful discussions on policy updates, best practices, regulatory changes, and the challenges and triumphs of delivering compassionate end-of-life care. Whether you're an administrator, clinician, or hospice leader, you'll gain valuable...
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Episodes
Serving Those Who Served: A Conversation on Veteran-Centered Hospice Care 09.12.2025 44:21
Join us for a meaningful conversation with Katie Canada and Jordan McCoy from Uplifted Care , a Level 5 We Honor Veterans partner organization. We explore what makes end-of-life care for veterans unique, how military experiences shape their physical and emotional needs, and the ways hospice teams can provide compassionate, informed care, and how they became a "veteran-centered" hospice o...
Common Ground in Compassion: Hospice & Palliative Care Legislation We Can All Support 21.10.2025 40:38
In this week’s episode of In the Passenger Seat , we’re joined by Ellen Byrne , Director of Policy and Advocacy for the Illinois Hospice & Palliative Care Organization (ILHPCO), for a timely discussion on hospice and palliative care legislation that transcends politics. Amid a divided political climate, Ellen highlights the issues that unite us all—ensuring dignity, choice, and quality of life...
Navigating ALS and Hospice: How the Les Turner ALS Foundation Supports Patients and Families 19.09.2025 42:05
When an individual living with ALS reaches the point of considering hospice care, the journey can feel overwhelming—for both patients and their families. In this episode of In the Passenger Seat , we sit down with Anne Marie Doyle from the Les Turner ALS Foundation to explore how their team provides specialized support during this critical transition. Whether you’re new to supporting ALS patient...
Supporting the Youngest Hearts — The Role of Child Life in Hospice Care 20.06.2025 54:36
In this episode of In the Passenger Seat , we’re joined by Certified Child Life Specialists (CCLS) Rachael Miller and Allison Bush, who share how Child Life professionals support children and families in hospice care. Together, we explore what a CCLS does, how they help children navigate serious illness and loss, and how they collaborate with the interdisciplinary team to provide compassionate, d...
CAHPS Demystified: How Your Daily Work Shapes Patient and Family Experiences 30.05.2025 45:52
What is CAHPS, really — and why does it matter to you, the frontline hospice caregiver? Shelley Cartwright, CEO of APEX Hospice & Palliative Care , joins us this episode to pull back the curtain on the CAHPS Hospice Survey. Whether you're a nurse, CNA, chaplain, social worker, or provider, this episode will help you understand how your everyday actions directly shape the patient and famil...
Hospice on The Hill: Speaking Up for Hospice at the National Level 25.04.2025 33:32
Advocacy starts with awareness—and this week’s upcoming episode of In the Passenger Seat is one you won’t want to miss. We’re joined by Madison Summers , Public Affairs Professional with the Alliance for Care at Home , who brings timely insight into national legislation impacting hospice care and how these changes affect the work we do every day. Madison also shares practical ways that anyone —no...
Spiritual Triage: The Chaplain’s Role and Beyond 04.04.2025 59:44
This week on In the Passenger Seat , we’re joined by Ryan Fordice, MDiv , Director of Spiritual Care at Unity Hospice Chicagoland, for a thought-provoking episode titled: "Spiritual Triage: The Chaplain’s Role and Beyond." Together, we explore the concept of spiritual triage —how all members of the interdisciplinary team can provide meaningful spiritual support in the field. We also take...
Episode 2: Helping New Nurses Thrive 17.03.2025 42:48
This week, we're diving into the world of nursing orientation with Heather Faber, Clinical Staff Educator at UpliftedCare! Join us as we uncover key strategies to help nurses not just survive, but truly thrive in Hospice & Palliative Care—long after orientation ends. Whether you're a new nurse or a seasoned professional looking to support your team, this episode is packed with insigh...
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