IMCA - Insurance Marketing and Communications Association

IMCA peer2peer

Business EN ↓ 70 episodes

Welcome to IMCA peer2peer, a podcast series brought to you by the Insurance Marketing and Communications Association (IMCA). In this series, we explore the intersection of technology, brand, social media, and other marketing-focused topics in the insurance industry. Each episode features in-depth conversations with industry professionals who share their insights, experiences, and expertise. Listeners will hear firsthand accounts of how companies are successfully leveraging technology to drive growth and increase customer engagement. They'll learn about the importance of brand building and how...

Author

IMCA - Insurance Marketing and Communications Association

Category

Business

Podcast website

www.imcanet.com

Latest episode

Jun 30, 2026

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Episodes

Building Stronger Carrier-Agent Relationships w/ Jake Cash 30.06.2026

Jake Cash joins Jim Flynn and Leslie Castillo to talk about building stronger carrier-agent relationships, using technology more effectively, and embracing AI to support sustainable growth in the insurance industry. Interested in learning how relationships and innovation can work together to move insurance forward? Listen to this episode of the IMCA peer2peer podcast from ONEFIRE.

How to Navigate a Successful Rebrand w/ Emily Gruber 12.05.2026

Emily Gruber, VP of Marketing and Communications at Dual North America , joins Jim Flynn and Leslie Castillo to share insights from leading a complex rebrand in the insurance industry. From strategic planning and internal alignment to visual identity and execution, Emily breaks down what it takes to successfully reposition a brand. Interested in leading a rebrand of your own? Listen to this episod...

Attracting the Next Generation w/ Greg Phitidis 21.04.2026

Greg Phitidis, Brand Director at Free Brands , joins Leslie Castillo and Jim Flynn to discuss the pressing challenge of attracting talent to the insurance industry. In this episode, they explore recent research on Gen Z’s perceptions of insurance careers and the disconnect between what the industry offers and what younger generations are seeking. Interested in learning how to better position your...

Employee Culture w/ Noelle Codispoti 31.03.2026

Noelle Codispoti joins Jim Flynn and Leslie Castillo to discuss the critical importance of employee culture in the insurance industry. In this episode, they dive into today’s talent crisis, the difference between culture and mission/values, and how marketing plays a key role in authentically representing an organization’s culture. Interested in building a more positive and authentic workplace cult...

Agency Partnerships in a Changing Landscape w/ Richard Look 10.03.2026

Richard Look, President of Vertibrands , joins Jim Flynn and Leslie Castillo to discuss how agency partnerships are evolving in the insurance marketing space. From the rise of hyper-specialists to the growing demand for measurable results and the influence of AI, this conversation explores what today’s clients expect and how agencies can build credibility, cultural alignment, and lasting relations...

Redefining Marketing w/ Kathryn Smith 17.02.2026

Kathryn Smith, Managing Director of Marketing at Jencap , joins Jim Flynn and Leslie Castillo to unpack how search and marketing are evolving in an AI-driven world. From credibility and authenticity to short-form content and teaching algorithms, this episode explores how marketers can adapt their strategies to solve real audience problems and stay visible in modern search. Tune in to this episode...

Introduction to Insurance for Marketers w/ Jay Williams & Kristin Chylak 27.01.2026

Jay Williams and Kristin Chylak join Jim Flynn and Leslie Castillo to discuss why understanding insurance fundamentals is critical for marketing success in the insurance industry. From decoding industry jargon to navigating the insurance life cycle and key financial metrics, this episode explores how IMCA’s Introduction to Insurance for Marketers course helps new and seasoned marketers onboard fas...

Building an Intentional Marketing Career w/ Lisa Kuzmar 06.01.2026

Lisa Kuzmar, Senior Vice President of Marketing at Amwins , joins Leslie Castillo and Jim Flynn to share insights from her intentional career journey in B2B marketing. From moving between agency and corporate roles to scaling high-performing marketing teams, Lisa offers practical advice for emerging leaders on advocating for themselves, building strong cross-functional relationships, and aligning...

Using AI for Smarter Brand and Competitive Insights w/ Andy Crestodina 25.11.2025

Andy Crestodina, Co-Founder and CMO of Orbit Media , joins Jim Flynn and Leslie Castillo to explore how AI can transform the way marketers understand brand perception and analyze competitors. Tune in to learn how to leverage AI to refine your brand strategy and stay ahead of the competition.

Understanding Customer Decisions w/ Andrea Belk Olson 11.11.2025

Andrea Belk Olson, behavioral scientist, speaker, author of What to Ask: How to Learn What Customers Need But Don’t Tell You, and CEO of Pragmadik , joins Jim Flynn and Leslie Castillo to discuss what truly drives customer decisions—beyond surveys, feedback forms, and NPS scores. Andrea shares vivid examples that show how perception drives pricing and decision-making. Listen to this episode of the...

Building Trust Through Vulnerability in Leadership w/ Cassie Geske 28.10.2025

Cassie Geske from Gallagher joins Jim Flynn and Leslie Castillo to discuss the Women in Leadership Series. They explore how the program began, why authentic communication and vulnerability are key to building trust, and how inclusivity creates stronger communities. Cassie also shares strategies for engaging audiences, metrics that measure success, and what’s next for the series. Tune in to this ep...

Why Core Values Matter More Than Ever w/ Peter van Aartrijk 14.10.2025

Peter van Aartrijk from Aartrijk joins hosts Jim Flynn and Leslie Castillo to examine the power of core values in shaping organizations. From guiding employee behavior to strengthening brand differentiation, Peter unpacks how authentic values influence culture, leadership, and collaboration across departments. Curious about how core values can help your organization stand out and stay aligned? Tun...

How to Rebrand Without Losing Your Identity w/ Jessica Marshall 30.09.2025

Jessica Marshall, Chief Marketing and Communications Officer at CRC Group , joins Leslie Castillo and Jim Flynn to unpack the complex process of rebranding. From securing stakeholder buy-in to navigating the emotional aspects of branding, Jessica shares insights on visual identity, internal challenges, and the key differences between rebranding internally versus through acquisitions. Interested in...

Preparing for the Unexpected: Crisis Communications w/ Rod Hughes 16.09.2025

Rod Hughes, president of Kimball Hughes Public Relations , joins Leslie Castillo and Jim Flynn to discuss the critical role of crisis communications in protecting an organization’s reputation. They dive into why companies must prepare for internal crises, how to build an effective crisis team, and the importance of monitoring potential red flags. Interested in learning how to strengthen your crisi...

Unlocking AI’s Potential in Marketing w/ Ilya Filipov 09.09.2025

Ilya Filipov, who leads Go-To-Market Strategy for North America for Cogneesol and the Alliance Initiative for Armilla AI , joins Jim Flynn and Leslie Castillo to discuss how AI is reshaping marketing strategies in the insurance industry. Together, they explore the evolution of AI, practical applications in campaign development and predictive modeling, and the growing role of chatbots. Interested i...

What Insurance Marketers Are Thinking in 2025 w/ Mackenzie Wilson 19.08.2025

Mackenzie Wilson, Research Director at Aartrijk , joins Jim Flynn and Leslie Castillo to break down the key findings from the 2025 IMCA State of Insurance Marketing Study. Want to know what’s top of mind for today’s insurance marketers—and where the industry is headed next? Tune in to this episode of the IMCA peer2peer podcast from ONEFIRE .

Bridging the Generational Gap in the Workplace w/ Warren Wright 05.08.2025

Warren Wright, Founder & CEO of Second Wave Learning , joins Jim Flynn and Leslie Castillo to debunk common myths about generational differences and share how organizations can foster collaboration across all age groups. Curious about what it really takes to build a multigenerational team that works in sync? Don’t miss this episode of the IMCA peer2peer podcast from ONEFIRE.

Human-Centered Marketing in B2B Insurance w/ Greg Phitidis 22.07.2025

Greg Phitidis, Brand Director at Free, joins Leslie Castillo and Jim Flynn to unpack what it really means to put people at the center of B2B insurance marketing. From emotional decision-making to buying groups and AI, this episode of the IMCA peer2peer podcast from ONEFIRE is packed with strategies to better connect with your audience and optimize your marketing impact.

Harnessing AI for Marketing Success w/ Dale Steinke 08.07.2025

Dale Steinke of Agent for the Future and AI marketing expert in the insurance industry, joins Jim Flynn and Leslie Castillo to talk about how independent agents can use AI to streamline content creation and enhance their marketing efforts. Want to learn how tools like prompt chaining, automation, and smart imagery can boost your brand while staying true to your voice? Listen to this episode of the...

Marketing to Emerging Audiences w/ Miguel Taveras 24.06.2025

In this episode of the IMCA Peer-to-Peer Podcast, hosts Jim Flynn and Leslie Castillo sit down with Miguel Taveras where he shares how the insurance industry can better engage emerging audiences through storytelling, cultural understanding, and authentic connection. Listen to this episode now from ONEFIRE .

How AI is Reshaping Marketing Communications w/ Sharon Toerek 10.06.2025

Sharon Toerek, Owner & Founder of Legal+Creative , joins Jim Flynn and Leslie Castillo to talk about the legal challenges AI presents and how marketers should leverage emerging technology to reshape their efforts. Interested in learning how you can safely and effectively work AI into the mix? Listen to this episode of the IMCA peer2peer podcast from ONEFIRE.

How To Build Your Personal Brand w/ Kelly Nash 27.05.2025

Kelly Nash, Career Coach at Kelly Nash & Co . and Employee Engagement Manager at SalesForce, joins Jim Flynn and Leslie Castillo to talk about how professionals can take control of their personal brand and stand out at work. Curious about how authenticity, visibility, and the Brave Framework can elevate your career? Listen to this episode of the IMCA peer2peer podcast from ONEFIRE.

Navigating Research in Insurance w/ Debbie Maas & Amy Rey 13.05.2025

Debbie Maas, Senior Vice President at Fuzion , and Amy Rey, Managing Director of Growth and Strategy at Zeldis Research Associates , join Jim Flynn and Leslie Castillo to break down the differences between qualitative and quantitative research in the insurance industry. Want to learn how choosing the right research method can drive better decision-making? Listen to this episode of the IMCA Peer-to...

Build Real Human Connection with Events w/ Danielle Bishop 29.04.2025

Danielle Bishop, CEO & Founder of The Beyond Collection , joins Jim Flynn and Leslie Castillo to talk about how to make every event more impactful for attendees. Interested in learning how you can build more meaningful events? Listen to this episode of the IMCA peer2peer podcast.

Reaching Internal Clients w/ Holly St. John 15.04.2025

Holly St. John, AVP of Accident & Health Marketing at Crum & Forster , joins Jim Flynn and Leslie Castillo to talk about using marketing to build credibility with internal clients. Interested in learning how you better reach internal clients with your efforts? Listen to this episode of the IMCA peer2peer podcast from ONEFIRE.

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