Shasta Haddock
I'm A Car Chick
I'm A Car Chick podcast is your go-to source for genuine, no-holds-barred conversations in the automotive industry. Hosted by Shasta Haddock—an industry veteran who started as a BDC agent in 2014 and now serves as the BDC Director & COO at Epic BDC—this podcast cuts through the noise to deliver real insights and authentic connections. Whether you're on the dealership floor, behind the scenes in BDC, or supporting the industry as a vendor, you'll find valuable, unfiltered interviews and expert advice to help you thrive. Join us, subscribe, and let's light it up together!
Author
Shasta Haddock
Category
Podcast website
Latest episode
Jun 26, 2026
Where to listen?
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Episodes
Is your data doing you dirty?! Ft. Sleiman Serhan 21.01.2025 18:08
In this episode of Chicks in Charge, we’re excited to have Sleiman Serhan join us. Sleiman leads the Automotive division at Inmar, transitioning from a finance and hedge fund background to automotive leadership. A CFA charterholder with a Masters in Quantitative Management and Business Analytics from Duke Fuqua, he joined Inmar's Automotive team in 2021. Sleiman actively contributes to Inmar Intel...
How To Be Street Smarts About Acquisition ft. Darrell Steed 25.12.2024 44:58
In this episode of the Chicks in Charge podcast, we are joined by Darrell Steed, a seasoned innovator and consultant in automotive dealership strategies. With over two decades of experience in the industry, Darrell has seen the challenges dealerships face and founded Smartwolf Consulting to provide transformative, sustainable solutions that break the cycle of repetitive mistakes. Darrell's journey...
Crowning Achievement: How To Drive Community and Business Excellence Ft. Erielle Gabay 18.12.2024 25:58
In this episode of the Chicks in Charge podcast, we’re thrilled to welcome Erielle Gabay, a true Houstonian with a heart as big as Texas. Erielle brings style, passion, and purpose to everything she does—from her role as Marketing and BDC Manager at Mercedes-Benz of Sugar Land to her unwavering advocacy for women’s empowerment, animal rights, and diversity. With a background in Communications from...
The App That Is Changing The Game In Automotive 13.12.2024 42:29
Robin Wilson is a successful entrepreneur and founder of SCP Agency and Epic BDC and now SOCIAL GRENADE. She has been serving the automotive community since 2013, offering innovative solutions and delivering outstanding results. With a passion for the industry and a drive to succeed, Robin has established herself as a leader in the field. Now introducing Social Grenade to the automotive sales indu...
Drive Up To 30% More Revenue To Your Service Department ft. Kendra Southern 09.12.2024 37:04
In this episode of the Chicks in Charge podcast, we sit down with Kendra Southern, Fleet Services Manager at Big Star Ford and a seasoned professional with 27 years in the vehicle service industry. Kendra’s journey from service technician to service director—and now to fleet services leader—showcases her exceptional ability to drive growth and innovation in dealership operations. With a proven tra...
TEDx Special Ft. Justin Atherton 19.11.2024 24:30
In this TEDx Southlake edition of the Chicks in Charge podcast, we’re joined by Justin Atherton, a seasoned law enforcement professional turned leadership and communication expert. With nearly two decades of experience as a detective, SWAT breacher, patrol sergeant, and training lieutenant, Justin brings a unique perspective on uncovering truths and developing authentic leadership. As the founder...
TEDx Special Ft. Kaylee Jewert 15.11.2024 18:44
In this special TEDx Southlake edition of the Chicks in Charge podcast, we’re thrilled to welcome back the inspiring Kaylee Jewert—this time as a 13-year-old TEDx speaker! Kaylee's achievements in leadership, entrepreneurship, and public speaking are nothing short of remarkable. From winning a Gold Medal in Leadership Skills with the Colorado State Future Business Leaders of America (FBLA) and fin...
Be a SOB ft. Kerri Wise 12.11.2024 33:16
In this inspiring episode of the Chicks In Charge podcast, we’re thrilled to welcome Kerri Wise, Chief Marketing Officer at AutoFi and a true trailblazer in the automotive industry. With a 25-year career spanning major brands like TrueCar, Edmunds, and J.D. Power, Kerri brings a wealth of insight into automotive sales and financing, digital transformation, and the evolving marketing landscape. Bey...
The Higher You Rise, The More Doors You Open For The Ladies Behind You ft. Becky Squyres 10.10.2024 30:02
In this episode, we sit down with Becky Squyres, the dynamic National Director of Sales at Dealer Blue Sky. With over a decade of experience in sales leadership, Becky has consistently driven innovation and success for dealerships through cutting-edge marketing solutions and proprietary technology. As a champion for women in the automotive industry, Becky is committed to fostering inclusion and em...
Used Car Week 2024 ft. Dana Nusbaum 08.10.2024 29:02
In this episode, we’re joined by Dana Nusbaum, an Account Executive at Cherokee Media Group with over a decade of experience in the automotive remarketing industry. Dana has been helping clients strategically target their marketing messages and elevate their branding across the automotive sector since 2021. Starting her career at IAA Wilmington, Dana went on to become a top sales professional at A...
The Dealership Accountability System ft. Kim Baker 27.09.2024 39:14
In this episode, we sit down with Kim Baker, an automotive industry veteran whose career spans over two decades of leadership and success. Kim started his journey in sales at a Chevrolet, Buick, Pontiac, and Oldsmobile franchise in 1998, quickly rising through the ranks. By 2002, he was promoted to the Finance and Insurance department, where he managed operations and launched Special Finance initi...
The CRM Queen ft. Stacey Ellison 20.09.2024 54:28
In this episode, the Chicks In Charge chat with Stacey Ellison, a seasoned professional with over 15 years of experience in the retail automotive sector. Stacey’s journey through the industry has seen her excel in various roles, from selling cars and building award winning Internet Sales Departments to working as a service advisor and transitioning to an independent consultant. Her deep understand...
Breaking The Mold of Mediocrity Ft. Joe Cala 13.09.2024 48:10
In this episode, we sit down with Joe Cala, a veteran in the automotive industry with over 25 years of experience in sales training and consulting. Known for his infectious positivity and strategic sales insights, Joe has played a pivotal role in shaping successful automotive training platforms that continue to empower thousands of sales professionals across the United States and Canada. As a Mini...
Trinity's Journey: Navigating Medical Challenges, Dreams, and Resilience 10.09.2024 32:19
In a special episode of "Chicks In Charge," Robin takes over the mic to interview a very special guest —Trinity, the 10-year-old daughter of Jess, who is one-half of the dynamic duo behind the podcast. Jess, who juggles her role as the CMSO at Epic BDC and SCP Agency, has faced the challenges of being a C-suite executive while navigating the complexities of motherhood, especially with children who...
Shattering Glass Ceilings ft. Brooklynne Morse 07.09.2024 21:36
On this episode, we sit down with Brooklynne Morse, a rising star in the automotive industry. Brooklynne's journey began at the Pennsylvania College of Technology, where she excelled in the Honda PACT program, graduating on the dean's list with 100% of her self-studies completed. Her dedication paid off in January 2020 when she became a certified Honda Master Technician. But she didn't stop there—...
Outsourcing vs. In House BDC: The Great Debate 03.09.2024 1:03:06
With 15 years of Automotive and technology leadership, David has an accomplished career in building and sustaining revenue, having led sales teams at various high volume Automotive dealerships as well as organizations such as ServiceMaster and tech start up Rodo. Patrick O’Brien is an experienced automotive professional with 27 years in the industry, bringing extensive expertise across all departm...
Back To The Basics Of Leadership: Own Your Own Growth ft. Fleming Ford 31.08.2024 38:33
In this episode of "Chicks In Charge," we are excited to welcome Fleming Ford, NCM's Director of Business Talent Solutions. Fleming is responsible for designing and implementing leadership development and executive coaching programs that equip progressive leaders with the tools, models, mindsets, and people strategies to recruit, grow, and retain high-performing teams. Fleming believes that when...
A Better Way to Refer and Get Referrals 27.08.2024 38:38
In this episode of "Chicks In Charge," we are thrilled to welcome Lyamen Savy, a distinguished entrepreneur and digital marketing expert with over 20 years of experience. As the CEO and Founder of Blabber, a groundbreaking referral marketing software designed for companies with sales teams, Lyamen is transforming the way businesses leverage word-of-mouth marketing. Before founding Blabber, Lyame...
You Get What You Put In ft. Cindy Zieba 23.08.2024 34:22
In this episode of "Chicks In Charge," we welcome the phenomenal Cindy Zieba from Ascent Dealer Services. Cindy is a passionate and dedicated professional with a specialization in enhancing F&I operations for dealers. Her expertise and commitment have propelled her to become one of the top agents at Ascent Dealer Services, where she consistently exceeds expectations. Known for her relentless w...
It's All My Fault ft. Traci Shepard 20.08.2024 32:35
In this episode of "Chicks In Charge," we are delighted to welcome Traci Shepard, a vibrant and dedicated professional who has been a driving force at Jim Falk Motors for almost six years. Known for her signature sunflowers and the brand #TeamTraci, Traci consistently shines as the top salesperson every month. Her exceptional customer service and innovative approach have earned her prestigious awa...
Balancing Act ft. Terin Garrett on Motherhood, Customer Loyalty, and Empowering Credit-Challenged Customers 16.08.2024 27:36
In this episode of "Chicks In Charge," we are delighted to feature Terin Garrett, the Customer Experience Maestro and Social Media Dynamo at Consumers Auto Warehouse in Staunton, VA. As the Customer Experience Manager, Social Media Manager, and sole Business Development Coordinator, Terin excels in crafting exceptional customer journeys and engaging digital content. Terin's passion lies in helping...
Relationships Breed Loyalty ft. Karen Wheeler 16.08.2024 29:19
In this episode of "Chicks In Charge," we welcome Karen Wheeler, an experienced Recruitment leader with a proven track record of success across multiple sectors. As a key player at Holt Automotive, Karen facilitates solutions and builds lasting relationships with clients across the UK and the United States. Karen's passion for people and connections drives her work, whether she's solving problems...
BDC, Ai, Internet Sales, and What You Should Be Doing Differently ft. Nick Cerame 14.08.2024 28:28
Welcome to another empowering episode of "Chicks In Charge: Automotive Edition!" In this episode, your hosts, Jess Burkhart and Shasta Haddock, are thrilled to welcome a special guest, Nick Cerame, the entrepreneurial force and President of Auto Momentum. Nick Cerame is a game-changer in the automotive industry, specializing in transforming dealerships with innovative sales strategies, expertise i...
Resilience and Innovation ft. Amberly Allen on Single Motherhood, Entrepreneurship, and Saving Dealerships Millions 09.08.2024 28:07
In this episode of "Chicks In Charge," we are thrilled to feature Amberly Allen, a trailblazer in the automotive industry with over 19 years of experience working with some of the biggest names in the business. Starting her career at the age of 23, Amberly has dedicated herself to helping dealers thrive in an ever-changing market. Amberly's journey is marked by impressive achievements, including o...
Level Up Your Sales IQ ft. Joe Ingram 02.08.2024 39:21
In this episode of "Chicks In Charge," we are honored to feature Joe Ingram, a renowned sales expert and consultant with over 30 years of experience in the field. Known as the Sales Genius, Joe has revolutionized sales techniques and strategies, consistently delivering exceptional results for his clients. Joe's impressive career in the automotive industry includes roles such as General Sales Manag...
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