I See What You're Saying

In this episode, we dive into the essential listening and communication skills that truly make a difference in challenging conversations, with insights from retired police inspector, crisis negotiator, and cognitive behavioral therapist Andy Fairie. We explore the powerful distinction between listening and problem-solving, practical techniques for de-escalating heightened emotions, and the art of...

In this episode, we delve into the science-backed techniques of investigative interviewing with Christian Corey, a seasoned police captain and expert in eliciting the truth. We explore how open-ended questions, strategic evidence disclosure, and disciplined listening transform the way we gather information—not just in law enforcement, but in business and everyday life. Uncover practical strategies...

In this episode, we have the privilege of hearing Jim Neitzel’s remarkable journey as he adapts to life and Brazilian Jiu Jitsu after losing his eyesight. We explore how Jim’s unique perspective transforms not just his martial arts practice, but also his approach to communication, listening, and teaching others. Through powerful stories and actionable insights, we discover the importance of contex...

In this episode, we sit down with David Lund, Executive Director of the International Association of Interviewers, to uncover the real meaning behind being a Certified Forensic Interviewer and to explore the science-backed techniques that drive ethical and effective investigative conversations. Together, we examine how principles of disciplined listening, empathy, and rapport aren’t just invaluabl...

In this episode, we have the privilege of learning from Officer Vic Montalvo, a seasoned law enforcement professional who brings a unique, compassionate approach to serving as a School Resource Officer. We explore the vital role empathy, relationship-building, and genuine care play in creating safe, positive educational environments for students and staff alike. By prioritizing learning over punis...

In this episode, we dive into the art of conscious conversations with renowned consultant and author Chuck Wisner. We explore powerful strategies for managing emotions, breaking automatic response patterns, and harnessing the four essential elements behind every opinion and judgment. Gain actionable techniques to slow down high-impact conversations, increase self-awareness, and foster truly collab...

In this episode, we dive into the powerful intersection of creativity and problem solving with innovation strategist Melissa Dinwiddie. We uncover how shifting our self-perception and embracing imperfection can unlock dormant creative potential within us all. Through Melissa’s honest storytelling and practical frameworks, we explore playful techniques for overcoming internal barriers and reframing...

In this episode, we sit down with Graham Drew and Katheryn Mitchell, co-founders of the Conversation Lab, to explore the power of intentional communication in driving action and execution within organizations. We uncover practical strategies for overcoming common workplace communication challenges. From navigating differences and embracing AI thoughtfully, to handling difficult conversations with...

In this episode, we immerse ourselves in the transformative practice of affect labeling and emotional competency with lawyer and peacemaker Doug Noll. We examine why listening to emotions (not just words) is a powerful tool for de-escalating conflict, building stronger connections, and creating lasting change in even the most challenging environments. Through Doug’s compelling stories and actionab...

In this episode, we dive into the transformative power of intentional conversations with Tucker Miller, CEO of Onward Leadership and author of The First Four Words . We explore why so many leaders avoid difficult conversations and how crafting just the first four words can unlock courage, clarity, and constructive dialogue. By breaking down practical strategies for overcoming fear, setting the rig...

In this episode, we have the pleasure of sitting down with Tony and Alisa DiLorenzo, co-hosts of the One Extraordinary Marriage podcast, as they share their powerful approach to building lasting relationships through their six pillars of intimacy. We explore how intentional communication, recognizing emotional needs, and effectively navigating conflict can dramatically strengthen connections both...

In this episode, we sit down with Matt Halloran—storyteller, speaker, co-founder of Proudmouth Podcasting, and author of Shut the F Up and Listen . Together, they explore the transformative power of genuine listening in a fast-paced, noisy world. Matt shares how silence fuels creativity, breaks down his five types of communicators and seven types of listeners, and reveals why many of us fool ourse...

In this episode, we have the privilege of learning from Jaclyn Rodriguez, a seasoned Sexual Assault Nurse Examiner (SANE) nurse and CEO of ForMed Insights, as we explore the transformative power of trauma-informed, patient-centered communication. We dive into practical strategies for building trust, empowering others, and maintaining calm in high-stress situations—skills that extend far beyond the...

In this episode, we sit down with forensic psychologist and cold case criminologist David Hayes to explore how the principles of forensic psychology can transform our everyday conversations. We discover the power of thorough audience analysis, the importance of understanding motivation and context, and the critical role of empathy and adaptability when communicating across different populations. F...

In this episode, we have the pleasure of exploring the unique world of mindfulness with wellness expert Melissa Mueller-Douglas, who teaches presence and self-awareness through the simple act of savoring chocolate. We discover how habit stacking, sensory experiences, and mindful rituals can transform our ability to be present—at work, in leadership, and in everyday life. Through Melissa’s stories...

In this episode, we dive into the essential topic of helping children—and ourselves—navigate strong emotions and develop self-regulation skills with experts Kahlila Robinson and Sarah Gerstenzang. We explore how kids process feelings, how adults can effectively support their emotional growth, and why these early lessons carry lifelong benefits for communication and resilience. Drawing from their r...

In this episode, we dive into the dynamic relationship between military leadership lessons and business success with Jevon Wooden, founder of Bright Mind Consulting Group. We explore the power of strategic communication, empathetic leadership, and the importance of flexibility and humility in building high-performing teams. From translating messages up and down the org chart to implementing the ac...

In this episode, we have the pleasure of exploring the powerful concept of using emotions as tools with our expert guest, Dr. Ed Daube. We discover how understanding the true origins and messages of our emotions can transform the way we communicate, connect, and lead. Whether at work, at home, or in our toughest moments, Dr. Daube shares a practical, step-by-step approach to recognizing, assessing...

In this episode, we dive into the journey of Dayna Adelman, who shares candid lessons from being the youngest—and often only—woman in the room while building her global communications career. We explore the transformative power of listening, self-awareness, and storytelling in unlocking confidence, earning credibility, and fostering meaningful connection across cultures and industries. Unpacking t...

In this episode, we have the pleasure of exploring the transformative power of pricing strategy and communication with expert guest Casey Brown. We dive into how reframing limiting beliefs, developing a confident mindset, and mastering value-based conversations can help us command the prices we truly deserve. Through practical examples and actionable advice, we uncover strategies to move from bein...

In this episode, we have the privilege of exploring the inventive mind of Dr. Robert Yanover as he shares his unique approach to problem solving, creativity, and scientific innovation. We delve into how balancing creativity with scientific rigor leads to practical solutions, the importance of observing and learning from nature, and the power of making complex ideas simple and accessible. From pate...

In this episode, we dive deep into the powerful lessons of leadership, communication, and self-awareness with guest Matt DiGeronimo, a retired Navy submarine lieutenant commander and accomplished business leader. We explore how developing a questioning mindset, embracing small talk to build trust, and focusing on what truly matters can redefine the way we lead teams and navigate high-risk situatio...

In this episode, we dive into the transformative power of the meditative arts with Jeff Patterson, founder of Northwest Fighting Arts and author of The Yielding Warrior. We explore how the principles of yielding, self-awareness, and strategic meditation practices can elevate every area of our lives—from communication and leadership to resilience under pressure. By breaking down the three pillars o...

In this episode, we dive deep into the four pillars of authentic sales leadership with expert guest Scott Ramey. We examine how surfacing tension, unifying messages, aligning teams, and influencing inside and outside organizations can transform sales leaders into catalysts for trust and performance. Through actionable strategies, memorable quotes, and candid personal stories, we uncover how to tur...

In this episode, we have the pleasure of exploring the complex interconnections between marriage therapy, sports performance, and business coaching with our guest, Jason Wasser. We dive into the transformative power of taking full accountability, the importance of identifying core values, and the unexpected connections between entrepreneurship and personal development. Listeners will discover how...