Hroes

HR:ER

Business EN ↓ 61 episodes

HR: ER is the emergency room for business owners, HR professionals and anyone else who is responsible for managing or employing a team of people. Hosted by Hroes founder Elissa Thursfield, with 15 years of first-hand lawyer and consulting experience and software service specialist Oliver Robinson they provide you with a generous dose of insights and practical advice. From hiring nightmares to compliance chaos, the unexpected to the downright disastrous "HR: ER" pulls back the curtain on events that have unfolded in workplaces around the world, the challenges HR professionals face daily the jui...

Author

Hroes

Category

Business

Podcast website

www.hroes.co.uk

Latest episode

Jul 8, 2026

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Episodes

⚽ Is it Coming Home...or Into a Disciplinary? 08.07.2026

The World Cup doesn't just divide fans...it can divide the workplace too. On the podcast, we're tackling the biggest workplace football debates, and of course, our silly paddles are back! 🎙️⚽ ⚽ Office sweepstakes - harmless fun or should they be banned? 🍹 Buzzballs at the office World Cup party - yes or no? 👕 Football shirts at work? 🤒 Repeated "post-match" sick days - absence review? 🗣️ Talk...

When Ollie Crashed Into Dawn at Work 16.06.2026

Don't worry, Dawn survived. But after recording a podcast, Ollie accidentally reversed into the front of her car in the studio car park. It sounds like a simple bump... but what if it wasn't? 🤔 If an accident happens during work hours but off company premises, does HR need to get involved? 🤕 If someone had been injured, how much legal risk could that create for the business? ⚖️ Could a "minor" i...

A Welfare Case Turned Operational Crisis 02.06.2026

🚨 A welfare case turned operational crisis. An employee's flexible working request was approved to support caring responsibilities. A welfare meeting followed. The employee was signed off with mental health concerns. Now the business wants to introduce even later shifts, making the agreed arrangement unworkable. In this episode, we explore the legal, practical, and people implications of changing...

“My AI Lawyer Sent That” 19.05.2026

"Please disregard the resignation letter… my AI lawyer sent it.” Yes, really. ⚖️ An employee off sick for 6+ months 📂 Multiple grievances + a huge SAR request 🤖 An AI-generated legal letter alleging discrimination & constructive dismissal So: Is the resignation valid? Should AI-generated complaints be taken seriously? Who’s liable when AI gets it wrong? How should HR respond? Tune in to find out...

Transgender Employee, Incorrect Pronouns, Neurodiversity and the Law 05.05.2026

What happens when two protected characteristics collide? An employee with dyspraxia struggles to consistently use a colleague’s correct pronouns after their gender transition. They say it’s not intentional - it’s their disability. But the risk? A potential discrimination claim. We explore: Mistake or discrimination? Legal risks for employers Reasonable adjustments & support How HR can prevent issu...

HR:ER Reads Mean Comments 21.04.2026

HR:ER just read your meanest comments… out loud 🎙️🔥 And honestly? Some of you did NOT hold back 👀 💬 “Has this woman swallowed a HR manual, get a life love” 💬 “You don’t pay my sick pay b*tch” 💬 “I’d focus more on getting your barber into a disciplinary mate” We’re also owning up to our own mistakes. If you’ve ever thought HR gets it wrong… or been on the receiving end of it - this one’s for y...

Family Feuds at Work: When Political Arguments Turn Professional 31.03.2026

A father and son clash over politics - and now it’s escalated into tense meetings, team discomfort, and formal grievances. The twist? Their uncle owns the business. In this episode, our HR consultancy answers: • What HR should do first • Do family ties change anything? • Where “free speech” becomes workplace risk • Are political beliefs protected in the UK? Keep conflict out of your workplace - ma...

Caught Watching Adult Material at Work 17.03.2026

An employee reports a colleague watching explicit content in the office. She’s uncomfortable. He denies it. IT may hold the answer… but what should HR do first? In this episode, our HR consultancy discusses: What managers should do in the first few hours after an allegation How to run a fair workplace investigation How far employers can go when checking devices and browsing history Whether this be...

Stop Choosing Between Safety & Profit with Simon Hayhurst 03.03.2026

Health & safety still sitting on your to-do list? On the podcast, Simon Hayhurst, IOSH Certified and Managing Director of Big Mountain Consultancy, explains why so many SMEs delay action - and why that mindset is risky. We cover: ⚖️ The myth that safety slows growth 💰 Balancing risk with commercial reality 🤝 Why HR & H&S must work together 📉 The true legal, financial & reputational cost when th...

The Workplace Reality of Menopause with Dr Lucy Mather 17.02.2026

Women aged 40-55 are often at the peak of their careers. They are senior leaders, decision-makers, technical experts, and culture carriers. Yet many are being pushed out or are struggling at work because of their symptoms. If businesses aren’t paying attention, they risk losing experienced talent at the height of their careers - costing the organisation through legal claims and increased recruitme...

Reasonable Adjustments: Why Are We Still Getting This Wrong? Featuring employment barrister Chelsea Brooke-Ward 03.02.2026

Reasonable adjustments sit at the heart of fair work - yet they remain one of the most misunderstood (and litigated) areas of employment law. 🎙️ On the podcast this episode: Chelsea Brooke-Ward, Head of Employment and Employment Barrister at Park Square Barristers, cuts through the confusion and gets practical about what the law actually requires. We cover: 👉 What triggers the duty to make reason...

Avoiding Discrimination Claim Due to Menopause Symptoms 20.01.2026

What do you do when an employee is underperforming, refuses every reasonable adjustment, and cites menopause as the reason? In this episode of HR:ER, our HR consultancy dissects: ✔️ When does “reasonable adjustments” become enough is enough? ✔️ Can you start a PIP without it looking like discrimination? ✔️ Does under two years’ service reduce legal risk - or not at all? ✔️ What menopause symptoms...

Accidentally Telling the Whole Company to F*ck Off 06.01.2026

Reply-all. 400+ people. Including the CEO. One stressed, sleep-deprived employee on a business trip thought they were replying to spam… They weren’t. Now the CEO wants them fired. Is this gross misconduct… or just a very human mistake? In this episode, our HR consultancy tackle an increasingly common workplace crisis. What safeguards should’ve existed to stop this ever happening? (Hello HR systems...

Workplace Christmas Do’s and Don’ts 🎄 25.11.2025

Think your festive spirit is harmless fun? A tribunal might think differently… 👀 ​Our HR consultancy shares the do’s and don’ts of workplace Christmas behaviour - from homemade mulled wine to karaoke chaos and questionable Secret Santa gifts. Grab your headphones (and maybe your policy handbook). 🎁🎅 Make sure you’re ready when the Christmas fallout hits. Our HR software includes a Disciplinary...

How to Deal With an Employee Who Constantly Falls Asleep 11.11.2025

Dave has been nodding off at his desk for up to 90 minutes a day… for years. 😬 His manager knows, but no one’s taken action. So - is it a health issue or a performance issue? Should HR make reasonable adjustments… or start a disciplinary process? And what happens when managers ignore repeated performance problems? 🎧 Listen now - and find out how to wake up your workplace. Handle performance mana...

Caught In The Restructure - Maternity Discrimination 28.10.2025

Two maternity leaves. One restructure. Endless risk. So, what should HR do? Our HR consultancy dives into this workplace emergency. 🤰 What protection do pregnant employees really have? ⚖️ Can you pre-allocate roles before consultation ends? 💰 What’s the true cost - legally and culturally - of getting this wrong? Maternity discrimination can cost £100k+ per case. Build a clear redundancy policy f...

The Employee Who Never Showed Up 14.10.2025

What do you do when a new hire never actually returns to work… but every absence comes with another heartbreaking reason? In this episode of HR:ER, our HR consultancy tackles one of the toughest dilemmas small businesses face: chronic absenteeism with limited legal resources. When does support turn into formal action? How can you verify absences ethically? What protections should employers underst...

Earning HR’s Seat at the Table: Beyond Operations to Strategy 30.09.2025

Too often, HR gets left out of the room when the big financial and strategic decisions are being made. But what if HR was seen as a growth driver - not just a support function? On this episode of HR:ER, we're joined by Bernard Savage, Director at Size 10½ Boots, to dissect: - Why HR is still sidelined in business planning - How leaders can reframe HR as commercially strategic - How professionals c...

Creating Truly Customised Benefits on a Budget with Dipa Mistry Kandola 16.09.2025

HR leaders are under more pressure than ever: deliver better employee benefits, but do it with tighter budgets. So how do you create benefits packages that actually work - for a hybrid, multigenerational workforce - without overspending? That’s exactly what we unpack in our latest podcast with Dipa Mistry Kandola - CEO at Parallel Employee Benefits, Advisor, Chartered Director, and SaaS scale-up e...

When a Sick Note Says ‘Work-Related Stress’… with Barrister Simon Anderson 02.09.2025

HR Professionals, take note! When an employee hands in a sick note citing “work-related stress”… what happens next could make or break your legal risk. On the latest episode of HR:ER, we sit down with Simon Anderson - barrister at Park Square Barristers and serial winner in complex workplace harm cases. What we unpack: ⚖️ How often stress leave turns into tribunals - and why. 🚩 Legal red flags HR...

Beyond the Job Description: What’s Classed as Unreasonable? 19.08.2025

Where do we draw the line on “any other duties as required”? From junior staff cleaning up excrement 🧹 to graduates being sent to move cars to dodge parking tickets 🚗 - some workplace “extras” cross into unreasonable (and unsafe) territory. In this HR:ER episode, our HR consultancy digs into: - What really counts as a “reasonable” duty? - Who gets to decide when the line is crossed? - When does...

From Reddit to Reality: Disability Leave, Onboarding & Payroll for Dead Employees 05.08.2025

We went down the Reddit HR rabbit hole - so you don’t have to! In this episode, our HR consultancy unpacks real workplace dilemmas pulled straight from Reddit’s most popular HR threads. 👉 What should you do if an employee vanishes on short-term disability? 👉 What’s the best way to onboard your staff? 👉 How do you handle final pay for an employee who has passed away? 🎧 Tune in, share your thoug...

Employment Myth-Busters: What Employers Need to Know 22.07.2025

In our latest podcast, we bust the most common employment law myths - and reveal what employers really need to know to avoid landing their business in tribunal. We cover: - Why “no contract = no liability” is a dangerous assumption - The truth about dismissing during probation - What makes restrictive covenants actually enforceable - Legal risks around long-term sick leave - Why wage deductions fo...

"They Think I’m Transgender": Is That Discrimination? 08.07.2025

A false rumour, claims of micromanagement, and an accusation of trans-related bias - but the employee says she isn’t transgender. Is this workplace discrimination? In this HR:ER episode, our HR consultancy dissects: - What the law actually says about gender identity following the Supreme Court Ruling - How to separate performance management from potential prejudice - The risk of discrimination cla...

Off the Books: The Chef Who Won’t Pay Tax 24.06.2025

A new chef wants the job - but only if they’re “self-employed” to skip tax. What would you do? 🍳💵 From dodging tax to walking the legal tightrope of contractor vs employee, our HR consultancy dissects: ⚖️ Where the legal line really is ❌ Employer risks of getting it wrong 🤔 Who’s really self-employed-and who’s not Whether you’re hiring your first employee or scaling a team, don’t guess your wa...

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