How Leaders Lead with David Novak

Audiobook lovers, this one’s for you! In this special episode you’ll hear a preview of the audiobook version of How Leaders Learn: Master the Habits of the World’s Most Successful People. It’s your guidebook to developing the habits, skills, and mindset of the most successful people in the world. To start listening to the audiobook right away: Use your credit on Audible Purchase on Spotify Get it...

On this episode of 3 More Questions, you'll hear David Novak's answers to: What’s your advice to leaders who struggle with wanting to control every part of their business? How do you know and then come to terms with the fact that the result you want is unlikely? What’s your take on Will's advice to pick the person you want to work for – not the company you want to work for? ——— GO DEEPER Scale up...

As leaders, how we make people feel is SO important. This week, learn how to make the people you serve feel seen and understood. It’s the power of “unreasonable hospitality,” a term that helped Will Guidara make his restaurant, Eleven Madison Park, the #1 restaurant in the world in 2017.  You don’t have to be in the hospitality industry to find lots of takeaways here to help your business rise to...

On this episode of 3 More Questions, you'll hear David Novak's answers to: What’s your take on the difference between management and leadership and is it important to make that distinction? How would you have approached the situation Charlie was in where he had to convince people that doing what made Visa successful initially wasn’t going to be what kept them successful moving forward? What’s your...

Every leader casts a shadow.  As a leader, you can’t just SAY what your priorities and values are (although that’s crucial). You’ve got to set the example yourself, so your decisions and actions align with those priorities.  To see how it’s done, listen to this conversation with Charlie Scharf, the CEO and President of Wells Fargo. He took over in 2019, which, as you may recall, was a real low poi...

On this episode of 3 More Questions, you'll hear David Novak's answers to: How could leaders use the idea of "wins above replacement" to evaluate talent for their organization? What’s the most important aspect of self coaching and how can leaders develop that skill? What do you think about scaling the genius of one person throughout an organization and to thousands of customers?  ——— GO DEEPER Sca...

We all know having a mission is vital in leadership, but we don’t always know how to build a team around it.  To learn how, look no further than this episode with Rocky Collis, the CEO of Mustard. Mustard is a sports coaching app that’s backed by Drew Brees, Justin Rose, Nolan Ryan, and Mia Hamm, just to name a few. And it’s Rocky’s relentless focus on Mustard’s mission that has helped him and his...

In this episode, we take all the great wisdom from the last three months and highlight the most impactful takeaways for you. The Best Of Q2 features leadership insights from these incredible leaders: Neil Blumenthal and Dave Gilboa, co-CEOs of Warby Parker Jon Rahm, Professional golfer Kevin Hochman, CEO of Brinker International (Chili’s and Maggiano’s) Hal Rosenbluth, Chairman & CEO of New Ocean...

On this episode of 3 More Questions, you'll hear David Novak's answers to: What is your favorite Eric Church song? As a huge fan of giving and receiving feedback, what's your take on the idea that getting feedback when you have a strong vision can be dangerous?  What’s the best advice you can give leaders trying to determine their vision for their company? ——— GO DEEPER Scale up your leadership sk...

Every leader needs to have the courage of their convictions.  If you’re not committed to your vision, why should anyone else be?  Listen to this episode with Eric Church, a country music artist, 10-time GRAMMY nominee, and entrepreneur. You’ll find a new source of strength as a leader when you learn how to commit to your vision. You’ll also learn: How to recognize the “right” risks to take Advice...

On this episode of 3 More Questions, you'll hear David Novak's answers to: How does your concept of recognition play into creating psychological safety for people at work? What advice do you have for leaders who need to understand how to better manage people that are different from them? What’s a story from your career where you stood near a closed door and knocked … and got a great outcome as a r...

Has social media ever felt a little mystifying to you? If so, you’ll love today’s episode with Irina Novoselsky, the CEO of the social media management platform Hootsuite. Get practical tips to improve your social media strategy, including tips for boosting ROI.  Plus, discover the career-transforming power of making bold connections—something that Irina excels at.  You’ll also learn: Three ways l...

On this episode of 3 More Questions, you'll hear David Novak's answers to: What advice would you give to someone in a large firm looking to differentiate themselves while also being a team player?  What would you have done in Steve's situation where he went from an incredibly strong company to one on the brink of bankruptcy? What do you believe has made Steve successful in these different industri...

Every leader has their own style and their own way of leading. And that’s true – but sometimes, you have to adapt that style, depending on who and where you’re leading. If you want to learn how it’s done, listen to this episode with Steve Duncker. He’s a former partner at Goldman Sachs and the former Chairman of the New York Racing Association, which operates the three largest thoroughbred horse r...

On this very special edition of 3 More Questions, you'll hear some behind-the-scenes stories about the creation of David's brand new book "How Leaders Learn." If you don't already have your copy, head over to Amazon and order yours today: https://www.amazon.com/dp/164782754X?ref_=cm_sw_r_cp_ud_dp_T2X790FAP8VQ8PQWKPRD ——— GO DEEPER Scale up your leadership skills in 2 minutes a day with the How Lea...

Today’s guest isn’t a guest at all. It’s David Novak himself! We’re turning the tables and putting David in the hot seat, so you can hear more about how he leads. This conversation is full of stories and insights into how he’s leveraged the superpower of being an active learner in order to drive success, both as the CEO of Yum! Brands but also now with David Novak Leadership.  If you want to learn...

On this episode of 3 More Questions, you'll hear David Novak's answers to: What are other ways leaders can show their people that they’re acting on the feedback they receive? What’s your take on Steve wanting the organization to operate more as an enterprise as opposed to individual business units that competed against each other? How should a leader adjust their approach to leading people who hav...

As leaders, we all want to get better. But we often overlook the level of self-reflection it takes to actually improve. It can be really uncomfortable to ask for feedback and reflect honestly on your shortcomings. If you want to learn to embrace self-reflection and feedback, listen to this episode with Steve Squeri, the CEO and Chairman of American Express. He’s a phenomenal example of how that mi...

On this episode of 3 More Questions, you'll hear David Novak's answers to: What is your take on how to handle business relationships with close friends … ? Are there certain boundaries you have to have to maintain the friendship while also working together? What can other leaders learn from Rory's approach to goal setting?  How do leaders find the balance between having conviction in their points...

Is it a sign of weakness to change your mind? Sure, leaders need to have the courage of their convictions. But often, good leadership means hearing others’ perspectives and letting your perspective evolve as you get more information. Nobody understands that better than professional golfer Rory McIlroy, who, like all pro players, has had to navigate the seismic conflict between PGA Tour and the LIV...

On this episode of 3 More Questions, you'll hear David Novak's answers to: Can you explain what you mean when you say “involving others” is a key pillar in your leadership framework?  What would you say to leaders who are tasked with recruiting people when their organization might not be performing at its potential? What are the things YOU focus on when assembling a team of great talent? ——— GO DE...

If you want to accomplish something big, you won’t get very far without a team.  And Val Ackerman knows a LOT about the power of teamwork. She’s the Commissioner of the Big East Conference and one of the executives behind the iconic “Dream Team” at the ‘96 Olympics. She was also the first-ever President of the WNBA. And as the new WNBA season tips off May 14th, it’s the perfect opportunity to sit...

On this episode of 3 More Questions, you'll hear David Novak's answers to: How do you lead in rooms where the people you're talking to know more about a subject than you? What kept you up at night when you were running a massive business at Yum! Brands with 1.5 million employees? What do you think of Bill's thoughts about innovation and galvanizing your team around the right kind of ideation? ———...

What does it take to create a memorable customer experience? A lot of leaders think it’s just about branding and customer service, but they’re missing an important piece of the puzzle. In this episode with Churchill Downs COO Bill Mudd, you’ll see how the right operational processes and systems are key to wowing your customers. You’ll also learn: How to put structure around your operational priori...

On this episode of 3 More Questions, you'll hear David Novak's answers to: What process did you use when you had 1.5 million employees across the world to ensure your cultural values were implemented globally? How do you know when it’s time for someone to move on … or if they just need a bit of coaching to get back on track? What would you say to leaders who find it hard to implement change or inn...