How Leaders Lead with David Novak

What separates leaders who survive massive change from the ones who get blindsided by it? David Dorman has had a front row seat to disruption throughout his career, both as the former CEO of AT&T and as a board member for PayPal, Motorola, CVS, and Dell.  In this conversation, he talks about how he “sees around corners” – not only preparing for industry shifts before they happen but also beco...

Happy 250th birthday to the United States of America! It’s a great moment to reflect on everything that makes this country so special. And maybe have a hot dog or two. But this milestone also comes at a moment where our country feels more divided than ever. So today, David sits down with Joe Manchin, the former Governor and Senator of West Virginia. His independent political stance gave him a uniq...

Dave Ritterbush has helped lead some of the most successful consumer brands in America, including Califia Farms, Dreyer’s, and Quest, which sold for a billion dollars in 2019. And he’s learned something that most leaders never figure out: you have to build your current systems for what’s next. Make sure you have the right infrastructure, processes, and organizational capabilities before you need t...

The World Cup is in full swing, and if you’re watching, you know – the intensity and stakes are unlike anything else in sports.  So it’s the perfect time to sit down with Landon Donovan, who is widely regarded as one of the greatest American soccer players of all time. But after a disappointing performance in the 2006 World Cup, he nearly walked away from the sport entirely.  That crisis taught hi...

Shawn Johnson won America’s hearts as a gold medal gymnast at the 2008 Olympics. And her husband, Andrew East, is a former NFL player. But after their athletic careers, they stepped into the world of content creation – and quickly realized they had no idea what they were doing. They dove in headfirst, experimenting and learning as they went – with plenty of missteps along the way. But it worked: t...

As the Partner and Co-Founder of Piedmont Capital Partners, Bobby Long invests in big problems that need big solutions – stuff like Alzheimer’s research and lithium ion technology. But he does it all in the most relational way: listening with humility, doing deals on a handshake, and looking for ways to truly serve everyone he meets, regardless of their status. In this episode you're going to find...

If you lead a business, you know providing great service is vital. But what does that actually mean? For David Lafitte, CEO of the popular Western retailer Tecovas, it means radical hospitality. Stuff like offering shoppers free drinks, personalization, and a space to linger. Treating everyone who walks through the doors like a high-value customer. Encouraging staff to create relationships, not ju...

Today, she is the CEO of Ulta Beauty, leading over 1500 stores worldwide, striking partnerships with Chanel and Beyonce, and creating record growth since she took over in early 2025.  That kind of career momentum doesn’t happen by accident. And in this conversation, you’ll see the “progress over perfection” mentality that’s helped Kecia do it – all while building a strong team culture that’s laser...

What’s the soul of your brand? And why might it be the secret to unlocking a new chapter of growth for your company? Today, David sits down with Mark Smucker. He’s the CEO and Chair of The J.M. Smucker Company, which is home to iconic brands like Smucker’s, Folgers, Uncrustables, Hostess, and Milk Bone. And he’s obsessed with understanding the soul of a brand. By knowing what his brands truly stan...

Minted Founder Mariam Naficy was ready to shut it all down. She’d spent nearly all the capital from her angel round, but nothing was selling.  Then, she experimented with crowdsourcing stationery and card designs from independent artists, and everything changed. Sales exploded. And 18 years later, Minted is in 75 million homes worldwide, empowering tens of thousands of independent artists and desi...

You’re hustling to land new customers … but what if the ones you already have are quietly slipping away? Kurt Kane saw this problem on day one as CEO of TruGreen. And after years of driving transactional growth as CMO of Wendy’s, he saw the opportunity to grow TruGreen by leaning into long-term customer satisfaction and retention. Now, he’s revitalizing the brand and getting his team engaged in th...

Most leaders think they’re in the business of selling their product. JC Curleigh thinks that’s exactly what limits your growth. And as CEO of Pelican, he’s helping the company make a profound shift: they’re not in the protective case business, they’re in the protection business. JC understands that great brands sell more than products, and he knows how to position them the right way. In fact, it’s...

Most leaders say they’re comfortable with change. But what happens when the change is so big, it threatens your entire business model? Julie Hansen is no stranger to disruption, having spent her career in online media. Now, as CEO of the language learning app Babbel, she’s facing the biggest one yet. AI is changing the way we learn languages — and raising questions about whether we’ll need to at a...

Most organizations look inward when they build strategy. How did we do last year? Can we do 10% better this year? But that internal focus makes you miss the big changes happening in your market.  When it comes to disruptive change, John Donahoe has seen it all — as the CEO of Nike, eBay, and ServiceNow. Today, he’s navigating the seismic changes in college sports as Athletic Director at Stanford....

In his 29 years as a PGA Tour caddie, Ted Scott has won four Masters and an Olympic gold – not by having all the answers, but by asking the right questions at the right time.  It’s how Ted guides the #1 player in the world, Scottie Scheffler, without getting in the way of his greatness. It’s his go-to strategy for getting better at anything. And it’s why he’s considered by many to be one of the be...

Five years ago, Shea Ralph walked in as head coach of Vanderbilt’s women’s basketball team and inherited a broken program. There wasn’t much trust or talent left. But now, Vandy is flying as a #2 seed in this year’s NCAA tournament, and Shea has just been named National Coach of the Year.  Go behind the scenes of their turnaround, and see how Shea’s unique story and perspective helped drive it – i...

Roy Williams is without a doubt one of the best college basketball coaches of all time. As the men’s head basketball coach at two storied programs – Kansas and UNC – he won three national championships and made nine Final Four appearances. And through every moment, Roy had one standard: don’t step off the court until you’ve gotten better. That applied to his players, his staff, and himself. Most l...

Peter Wharton-Hood became CEO of LIFE Healthcare in August 2020 – right in the middle of the COVID-19 pandemic – with no healthcare experience. He was an accomplished banking executive, but he had zero context for what it takes to run a hospital. And it was his job to lead 16,000 healthcare workers through a generational crisis. But Peter stepped into the role with a team-first philosophy that’s s...

“You have to be brutal with your time.” As the Chair, President and CEO of Allstate, Tom Wilson knows that time is the one resource you can’t get more of. And he is the master of every hour on his calendar. But Tom’s discipline with time isn’t about shutting people out. It’s about being present for what matters – and knowing exactly what that is. In this episode, Tom shares how to be ruthlessly di...

Content Warning: This episode includes a candid conversation about depression and suicide.  If you or someone you know is struggling, you can call or text 988 to reach the Suicide & Crisis Lifeline. It’s free, confidential, and available 24/7. You’re not alone. — Blake Mycoskie built TOMS into a $700 million business with a simple idea: sell a pair of shoes, give a pair away to a child in need. Bu...

“This is a once-in-a-generation technology transition.” That’s how Eric Kutcher, Senior Partner and North America Chair at McKinsey & Company describes the AI moment we’re living through. And he should know: he’s spent 28 years coaching the world’s top companies through massive change. In this episode, Eric breaks down the AI revolution in practical terms, dives deep into what truly makes a team g...

How do you get 7,000 people aligned on a new strategy? Ask Logitech CEO Hanneke Faber, who pulled it off in just 24 hours. The former Dutch national diving champion (yes, really) knows that the best strategies aren’t handed down from above. They’re co-created with the people who’ll bring them to life. And at Logitech, the results speak for themselves: eight consecutive quarters of growth and recor...

The 2026 Winter Olympics kick off tomorrow! And who better to get you in the spirit than the guy who has brought Olympic stories to life for more than four decades! Jimmy Roberts is a 13-time Emmy Award-winning broadcaster for NBC and the Golf Channel, and he’s the voice behind some of the most unforgettable human moments in Olympic history. In this episode, Jimmy shares how curiosity fuels connec...

You don’t win three Super Bowls without knowing how to be a great teammate. Jason Garrett spent years as an NFL quarterback, then served as Head Coach of the Dallas Cowboys. And through it all, he’s learned that strong teams need shared commitment from everyone, not just the leader. In this episode, he shares how strong teams are forged – and it’s often not what you’d expect. If you want to build...

When Ania moved to the US from Poland at the tender age of 12, she didn’t speak a word of English. Today, she’s the CEO of Taskrabbit, after building her leadership chops at Walmart, Uber, and Airbnb. You don’t get that kind of career trajectory by playing it safe. In this episode, Ania shares how taking bold risks has helped her succeed, and why she’s building a culture where people are encourage...