Hospitality Daily Podcast

Jacqui Nunley is a Travel & Hospitality Advisor at Salesforce , one of the most advanced companies in the world when it comes to AI, and in this episode, we dive into the implications of AI on jobs and talent in hospitality. Listen to our previous episode with Jacqui: Career Lessons in Hospitality Technology Follow Jacqui on LinkedIn Learn more about Salesforce for Travel & Hospitality A f...

Jacqui Nunley has more than 20 years of experience in hospitality technology, holding leadership positions across strategy, product, revenue, and distribution with companies such as Micros (now Oracle Hospitality) and Sabre Hospitality. She currently serves as a Travel & Hospitality Advisor at Salesforce , and in this episode, you'll learn what she's learned in her career so far and...

In this episode, executive coach Andy Ellwood shares what he's learned about hosting great dinner parties. Listen and learn how to do this in your personal life - and it will help make you a better hospitality professional! Follow Andy on LinkedIn Follow Andy on YouTube Follow Andy on Instagram Visit Andy's website A few more resources: If you're new to Hospitality Daily, start here...

Bashar Wali is one of the most recognized names in hospitality because he's done it all - as a leading operator, investor, and hotel branding expert that 180,000 people follow on LinkedIn alone. While he's done it all, today he shares with us what inspires him most. Follow Bashar on LinkedIn Follow Bashar on Twitter Follow Bashar on Instagram Follow Bashar on Facebook Follow Bashar on Ti...

In this episode, Remington Hospitality CEO Sloan Dean explains why he sees himself as the "Chief Recruiting Officer" - and how he thinks about recruiting top executives specifically.  Listen to our other episodes with Sloan:  The story behind "Where Passionate People Thrive"  If you want to change the world, change yourself  Follow Sloan on LinkedIn Learn more about Remington H...

Michael Pace is the general manager of the iconic InterContinental Mark Hopkins Hotel in San Francisco. In this episode, you'll learn how he thinks about recruiting, the perceptions we need to change, the global opportunities and diverse career paths available in hospitality, and strategies for attracting talent. Follow Michael on LinkedIn Learn more about the InterContinental Mark Hopkins A...

In this episode, Zoku Director of Concept and Brand, Veerle Donders , shares how they think about recruiting people into their organization. Listen to our other episodes with Veerle Follow Veerle on LinkedIn Learn more about Zoku A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest suggestions If you want to...

Robin Coleman is a National Account Manager with Carver Hotel Group , and in this episode, you'll learn how she invites others into a career in hospitality - and why she's so focused on the multi-dimensional nature of the people she works with. Follow Robin on LinkedIn Learn more about Carver Hotel Group A few more resources: If you're new to Hospitality Daily, start here .  You can...

Szilvia Olah is the Founder of The Strengths Company , and in this episode, you'll learn about "talent blindless" and how you can live like a recruiter. A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode deliv...

Dr. Peter Ricci is the Director of the Hospitality and Tourism Management program at Florida Atlantic University (FAU), and in this episode, we discuss recent research on career views in hospitality - and you'll learn why he's so focused on this, the trends he's seeing, and his advice for you. Read the research: What people (really) think about working in hotels today Follow Peter o...

In this episode, Chip Rogers , President & CEO of the American Hotel & Lodging Association (AHLA), shares what he's seeing in hospitality today, the career opportunities that are emerging, and what AHLA is doing to support the industry. Read the research: What people (really) think about working in hotels today Follow Chip on LinkedIn Learn more about AHLA Learn more about AHLA's...

In this episode, Matt Gorman , Chief Revenue Officer at Upshift , discusses the results of our recent survey on how people outside the industry view a career working in hotels and shares his perspective on what's happening in the job market today. Read the research: What people (really) think about working in hotels today Follow Matt on LinkedIn Learn more about Upshift A few more resources:...

In this episode, Amanda Gray , Chief Human Resources Officer at Remington Hospitality , and Raul Moronta , Chief Commercial Officer at Remington Hospitality , discuss the results of our recent survey on how people outside the industry view a career working in and with hotels - and talk about the initiatives that Remington is doing now to support their people and create more opportunities for every...

Read the research: What people (really) think about working in hotels today A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free . Follow Hospitality Daily and join the...

Lauren Phelps is a strategic advisor in the hospitality industry with a long track record of value-add projects in hotel investing, management, and operations. She was the Director of Strategy for Broadreach Capital Partners, leading key projects across their portfolio of independent hotels. She opened and later was the General Manager of the Ameswell, a 255-room full-service independent property...

Lauren Phelps is a strategic advisor in the hospitality industry with a long track record of value-add projects in hotel investing, management, and operations. She was the Director of Strategy for Broadreach Capital Partners, leading key projects across their portfolio of independent hotels. She opened and later was the General Manager of the Ameswell, a 255-room full-service independent property...

Steve Turk is The Hospitality Mentor, and in this episode, you'll hear about his most recent event - and the lessons he learned that you can apply to hosting your own events. View photos from the event Follow Steve on LinkedIn Follow The Hospitality Mentor on LinkedIn Listen to The Hospitality Mentor Podcast Subscribe to The Hospitality Mentor Newsletter A few more resources: If you're n...

Neil James is Chief Operating Officer at Shiji ReviewPro , and in this episode, shares insights from their recent research on global guest satisfaction.  Follow Neil on LinkedIn Read the research: Guest Experience Benchmark Q1 2023 The man behind the operations for 60,000+ hotels worldwide [HotelOperations.com] A few more resources: If you're new to Hospitality Daily, start here .  You can se...

Ian Pullan is Senior Vice President of Asset Performance at KSL Resorts . In this episode, you'll learn how their "On Purpose" sustainability program got started, the importance of storytelling, the impact on their business, and much more. Follow Ian on LinkedIn Read more about the On Purpose sustainability program Learn more about KSL Resorts A few more resources: If you're ne...

Wil Slickers is the founder of Hospitality. FM , and in this episode, talks about the power of building strong relationships in your community.  Follow Wil on LinkedIn Listen to Wil's podcast, Slick Talk Learn more about Hospitality. FM A few more resources: If you're new to Hospitality Daily, start here .  You can send me a message here with questions, comments, or guest suggestions If...

Today, we're learning from Brooke Sanchez , Director of Marketing and PR at Circa Resort & Casino in Las Vegas. In this episode, you'll hear the story behind their Barbie activation, what it includes, the impact so far - and the opportunity for all hospitality providers to take advantage of cultural moments like these.  Follow Brooke on LinkedIn Learn more about Circa Resort & Ca...

Cassandra Costello is Executive Vice President and Chief Policy and External Affairs Officer at the San Francisco Travel Association. In this episode, we cover what's going on in San Francisco, if traveling here is safe, what's going on in the neighborhoods of this city, why tourism matters, and how hospitality providers can work together and get involved with local government to affect...

Philippe Zrihen is Head of Americas for Ennismore . In this episode, you'll learn about how your local neighborhood can (and should) inform how you provide hospitality. Follow Philippe on LinkedIn Learn more about Ennismore Operating lifestyle hotel brands: Lessons from Philippe Zrihen at Ennismore (HotelOperations.com) A few more resources: If you're new to Hospitality Daily, start here...

Philippe Zrihen is Head of Americas for Ennismore . In this episode, you'll learn about what it takes to create and cultivate strong brands in hospitality. Follow Philippe on LinkedIn Learn more about Ennismore Operating lifestyle hotel brands: Lessons from Philippe Zrihen at Ennismore (HotelOperations.com) A few more resources: If you're new to Hospitality Daily, start here .  You can s...

Philippe Zrihen is Head of Americas for Ennismore . In this episode, you'll learn about Philippe's career journey, the worlds of finance, mergers & acquisitions, working with Accor, assembling a collection of lifestyle hotel brands, leadership lessons, and building a strong organizational culture.  Follow Philippe on LinkedIn Learn more about Ennismore Operating lifestyle hotel brand...