Home Care U

Many home care businesses only have a small portion of revenue from Long Term Care Insurance. Adam Corcoran, former Director of Business Development at Golden Care and CEO of Elevation Marketing is here to talk about how he became an expert in LTC and how it resulted in over $1M in LTC claims per year for the business. Enjoying the show? Send me a text and let me know! Learn more about Careswitch...

The successes and failures of all home care operations tie back to leadership. Emily Isbell returns to break down her approach to roles, responsibilities, meetings, accountability, and development of the office team. The path to success wasn’t all sunshine and rainbows, so she’ll include hard lessons learned and honest mistakes made along the way. Enjoying the show? Send me a text and let me know!...

She started as a caregiver in college. Then quickly realized you could make a living in home care. So, she changed her degree and asked the owner how she could get to his position someday. 14 years later, she’s got one of the most impressive success stories in home care. Emily Isbell, former VP of Operations at Home Instead and current CEO of EI & Company, is here to share her journey and how...

KPIs are more than numbers on a spreadsheet; they're accountability metrics embedded in your company culture. In this episode with returning guest, Stephen Tweed, we'll focus on the communication, implementation, and sustainability of the right KPIs for a home care business. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connect with the...

He's been called the "godfather of home care" but you may know him as Stephen Tweed, Founder and CEO of Leading Home Care. Join us as we unpack key trends that are shaping the future of home care—we'll discuss topics including: workforce, technology, consolidation, payers, and private caregivers. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at:...

Cypress Home Care has received the Arizona Healthcare Cost Containment System (AHCCCS) American Rescue Plan (ARP) program award, in partnership with Nevvon and PocketRN. Bob Roth and James Cohen, CEO of Nevvon,  are here to share how they plan to expand care and drive innovation for Medicaid clients. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com...

The world is changing at an accelerated pace, technology is playing a significant role in this change, but it is the demographic shift that is going to have the biggest impact on our country and on humanity.  Bob Roth, Co-Founder and Managing Partner of Cypress Home Care is here to discuss how we prepare to care for this growing aging demographic today and into the future. Enjoying the show? Send...

The needs of our aging population are complex, personal, and often go beyond the standard ADLs. Norwood Seniors Network runs several specialty programs in parallel with their home care services. Laura’s here to explain how to create a specialty program and the value it drives for the clients and the business. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: caresw...

Not too many senior care companies can say they’ve been around for 120 years. Laura Shaw-deBruin, Executive Director of Norwood Seniors Network will share the inspiration, hurdles, and strategic decisions behind the brand that’s been serving greater Chicago for over a century. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connect with the host on...

How do you know if you're using the right KPIs? Jensen Jones, CEO of the Home Care CEO Forum, regularly gathers with home care owners in the top 10% of the industry—he's here to share his deep research on metrics and how to pick the right KPIs for your business. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connect with the host on Link...

Kunu Kaushal returns to break down a handful of seemingly small decisions that he’s made, that have actually had a huge impact on his business—be prepared for some surprises. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connect with the host on LinkedIn: Miriam Allred This episode was produced by parkerkane.co

Ever wanted to hear a few vulnerable mistakes made by a wildly successful leader in home care? Well, here’s your chance. Kunu Kaushal, Founder and CEO of Senior Solutions in Tennessee, will share some distinct mistakes he’s made along the way and what he’d do differently if he could go back. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connect w...

The healthcare sector just got hit with a cyberattack that could be the most significant in its history. Joseph Dworcan, VP of Product Strategy at Paradigm Senior Services joins us to discuss what happened, who's impacted, and how providers can better safeguard their data. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connect with the host o...

Top performers are intentional about how they think about and run their business. Matt Ericksen is back to share a specific list of tactics that he’s observed while visiting top franchisees around the country. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connect with the host on LinkedIn: Miriam Allred This episode was produced by parkerkane.co

Sometimes it’s better to learn from the mistakes and failures of others. Another owners’ misstep could be an avoided pitfall for you. Matt Ericksen, Director of Sales & Operations at Griswold Home Care, is here to share uncomfortable truths and stories about franchisees that are falling behind. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Co...

You're almost certainly not taking full advantage of the local opportunities for referral marketing and recruitment within a few miles of your office. Julio Briones, CEO of Briones Home Care Consulting, is here to talk about why—and how to fix that. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connect with the host on LinkedIn: Miriam Allre...

A pitfall of the entrepreneurial mindset is the tendency to just do stuff and see if your business grows as a result. What could possibly go wrong? We're bringing back one of our most popular guests, Julio Briones, to talk about creating a strategic plan for consistent, predictable growth. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connec...

Within a few years, John Bennett went from high school football coach to CEO of one of the country's fastest-growing home care companies. What can other owners learn from his journey? Let's find out.  Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connect with the host on LinkedIn: Miriam Allred This episode was produced by parkerkane.co

Within a few years, John Bennett went from high school football coach to CEO of one of the country's fastest-growing home care companies. What can other owners learn from his journey? Let's find out.  Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connect with the host on LinkedIn: Miriam Allred This episode was produced by parkerkane.co

Whether it's on the horizon or a vague future hope in the moments when you have time to step back and take a breath, you probably intend to sell your agency at some point. In this class, we're teaming up with a private equity advisor specializing in home care transactions to go through all the questions that will help you make educated decisions to work toward this goal. Enjoying the sho...

Over the last several years, private equity firms have started buying up home care agencies across the country. How does this impact the people in an agency, how do you maintain a good working relationship with the new owners, and how can agencies ensure that clients and caregivers remain the priority? Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.co...

More and more agencies are focusing on care management as a referral source or adding care management as one of their service lines. How does it work, how does it fit into your overall strategy, and how can you decide whether or not to pursue it? Catherine Vergara, president of Texas-based CareFor, is here to tell all.  Enjoying the show? Send me a text and let me know! Learn more about Careswitch...

Becky Reel's agency earned the highest client and caregiver satisfaction scores of any home care agency in North America while growing as rapidly as 300% YoY—all while she was raising two young kids with her husband and living a full life outside of her work. In part 1 we learned her story; in part 2, we dig into the processes and strategy she used to make it all happen. Enjoying the show? Se...

Becky Reel's agency earned the highest client and caregiver satisfaction scores of any home care agency in North America while growing as rapidly as 300% YoY—all while she was raising two young kids with her husband and dealing with a slew of health challenges. How'd she do it? We're going to find out. Enjoying the show? Send me a text and let me know! Learn more about Careswitch at...

Why are some of Cheer Home Care's caregivers required to have bachelors degrees? Where is Cheer finding these caregivers? And how does the system they've invented impact the idea of caregiving as a true career? These are all questions we're excited to dig into in this episode.  Enjoying the show? Send me a text and let me know! Learn more about Careswitch at: careswitch.com Connect...