HOA - It's A True Story Podcast

Hosts Regan Brown, along with co-hosts Bill Mann, General Manager at Paradise Pools, and Brad Bacome, Certified Community Manager at The Manor, are joined by Shelley Carr to discuss the hidden dangers of Zinsco electrical panels and why they're becoming a growing concern for property owners, managers, and insurance carriers. The conversation explores why these outdated panels pose a significa...

Hosts Regan Brown and co-host Brad Bacome, Certified Community Manager at The Manor, are joined by Jasmine Hale, Principal at Berding | Weil, and Jill Jackson, Chief Marketing Officer at Berding | Weil, to discuss AB 1903 and its potential impact on construction defect claims, homeowner protections, and the future of housing in California. The conversation explores how the proposed legislation cou...

Host Regan Brown sits down with Sandra Gottlieb, Attorney at Swedelson & Gottlieb, to discuss the latest changes to HOA election laws and what boards and community managers need to know before implementing electronic voting. Sandra breaks down new election requirements, voter qualifications, and electronic voting procedures while sharing practical guidance for maintaining compliance and reduci...

Host Regan Brown sits down with Ryan Clark, Project Manager at Forticon, to discuss the growing risks surrounding ADA compliance, accessibility requirements, and parking lot maintenance in community associations. Ryan shares practical strategies for identifying potential violations before they become costly legal issues, emphasizing the importance of proactive assessments, thorough documentation,...

Hosts Regan Brown, along with co-hosts Bill Mann, General Manager at Paradise Pools, and Brad Bacome, Certified Community Manager at The Manor, sit down with Heather McMills, Managing Partner of McMills Duffy Consulting Group, to discuss the realities of HOA leadership and board responsibility. Heather shares her path from the technology and financial services industries into the HOA world, eventu...

Hosts Regan Brown and co-host Brad Bacome, Certified Community Manager at The Manor, are joined by this week’s guest co-host, Bill Mann, General Manager at Paradise Pools, to uncover the truth behind aged and neglected HOA pools. The conversation explores how outdated equipment, improper chemical use, and overlooked repairs can lead to leaks, code violations, and costly emergency rehabs. They also...

Hosts Regan Brown, along with co-hosts Bill Mann, General Manager at Paradise Pools, and Brad Bacome, Certified Community Manager at The Manor, are joined by Rick Scheibley, Owner of Reliable Pavement Services, to discuss strategies for extending the lifespan of asphalt through proactive planning and expert evaluation. Rick shares insights on site inspections, strategic scheduling, and owner-focus...

Hosts Regan Brown, alongside co-host Bill Mann, General Manager at Paradise Pools, sit down with Edmund Allcock, Managing Partner at Allcock & Marcus LLC, to unpack a topic that’s catching many HOAs off guard—Fannie Mae’s “ineligible list." Often referred to as a hidden blacklist, landing on this list can have serious consequences for a community, impacting property values, loan eligibili...

Host Regan Brown is joined by Tasha Parmelee, Business Consultant at Tasha Parmelee Consulting, to share her journey from HOA management to consulting. She also dives into her passion for education and her role as a professor at Cal State University, Monterey Bay, where she is developing a course focused on community management. Her goal is to help elevate the industry by bridging the gap between...

Hosts Regan Brown, along with co-hosts Bill Mann, General Manager at Paradise Pools, and Brad Bacome, Certified Community Manager at The Manor, are joined by Megan Hall, Senior Attorney at Adams Stirling, and Megan Hupe, Regional Business Development and Marketing Manager at The G.B. Group Construction and Painting. This episode dives into the real impacts of SB 410—covering everything from new fr...

Hosts Regan Brown and co-host Bill Mann, General Manager at Paradise Pools, are joined by Jesse Brown, Estimator at The G.B. Group Construction and Painting, to share firsthand insights into the early challenges of SB 326. From inspector shortages and inconsistent reports to unexpected repair costs, they break down why many HOAs were caught off guard by the scope of hidden damage, and how it is im...

Host Regan Brown, along with co-host Brad Bacome, Certified Community Manager at The Manor, are joined by Nico March, Founder and Managing Director of The March Group. Together, they share real-world insights from Nico’s extensive career, including the risks of untracked investments, the importance of implementing a structured asset management system tailored to each community’s needs. Nico also b...

Hosts Regan Brown, along with co-hosts Bill Mann, General Manager at Paradise Pools, and Brad Bacome, Certified Community Manager at The Manor, are joined by Jeremy Talboy, CEO of North Georgia Landscape Management, to uncover the often-overlooked strategies that can transform neglected properties into beautiful, maintenance-efficient communities. Jeremy shares how strategic inspections, detailed...

Hosts Regan Brown and Bill Mann, General Manager at Paradise Pools, are joined by Donald Disbro, Senior Vice President of Communitas Community Management, and Wendy Bucknum, HOA Director at Crede Development Consultants, for a conversation on the key frameworks that help protect communities during critical development transitions. The group explores the differences between master associations and...

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, along with co-host Brad Bacome, Certified Community Manager at The Manor, sit down with Christina French-Hokafonu, Assistant General Manager at Moraga Country Club HOA. They discuss Christina’s path into community management, the history and growth of Moraga Country Club, recent upgrades, and the challenges of mana...

Hosts Regan Brown and Bill Mann of GB Group Construction & Painting talk with Becky Jolly Senior Community Manager at Professional Association Services about a new USPS policy affecting mail drop timing. They explain how it impacts HOA deadlines, why postmarks no longer guarantee proof of mailing, and what boards should do to stay compliant—including key tips and a breakdown of California’s SB...

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, along with co-host Brad Bacome, Certified Community Manager at The Manor, sit down with Lisa Chapman, Principal of United Trustee Services, as shares her 17-year journey transforming a small collection startup into a powerhouse. She discusses how to evaluate delinquent accounts proactively, the critical differences...

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, along with co-host Brad Bacome, Certified Community Manager at The Manor, sit down with Arthur Beisner, Business Broker with Transworld Business Advisors of Colorado. The conversation explores the current state of the HOA industry, with a focus on mergers and acquisitions, generational wealth transfer, and the grow...

Hosts Regan Brown and Brad Bacome, Certified Community Manager at The Manor, sit down with Lisa Turner, President and CEO of Silverleaf Management Group, to discuss how shifting the narrative around homeowners associations can highlight community wellness, positive initiatives, and the value HOAs bring to the communities they serve. Send us Fan Mail

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, are joined by Brad Bacome, Certified Community Manager at The Manor, and returning co-host Kelly Zibell, Senior Vice President of Communitas, to reflect on the top 10 podcast episodes of the year and their impact on community managers. The discussion explores challenges facing aging associations, financial pressure...

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, sit down with Max Gajdel and Bogdan Raic, co-founders of Stan AI. The discussion explores the growing impact of AI in the HOA industry, the guests’ journeys into the field, and the innovative solutions their company is bringing to the market. Send us Fan Mail

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, sit down with Paul Reeves, President & CEO of Reeves Construction Advisors. They discuss the challenges holiday decorations can create in work environments, particularly how large inflatables and other décor can become safety hazards for crews on site. Send us Fan Mail

Hosts Bill Mann, President of GB Group Construction & Painting, and Brad Bacome, Certified Community Manager at The Manor, sit down with Glenn Youngling, Owner of Youngling Law Firm, to break down the intricacies of governing documents in community associations. They discuss why timely updates matter, how policies differ from rules, and how AI is beginning to shape legal drafting. The conversa...

Hosts Regan Brown, Bill Mann, President of GB Group Construction & Painting, and Brad Bacome, Certified Community Manager at The Manor, sit down with Jennifer Jacobsen, Partner and Founder of Baydaline & Jacobsen LLP, to discuss the complexities of managing tenant issues within homeowner associations (HOAs). The conversation explores tenant rights, property owner responsibilities, the impo...

Hosts Regan Brown and Bill Mann, President of GB Group Construction & Painting, sit down with Cang Le, Founder and Attorney at Le Firm, to discuss the complexities of conflict resolution within homeowner associations (HOAs). Together, they explore when to involve legal counsel, how to effectively manage community disputes, and the most successful techniques for de-escalation. Cang shares insig...