HOA - It's A True Story Podcast

Host Regan Brown, along with co-hosts Bill Mann and Brad Bacome, welcomes David Urban, Partner at Urban Painting and Construction, to discuss how HOAs can prepare their buildings for a potentially stormy El Niño winter. From identifying water intrusion and choosing the right waterproofing materials to handling emergency repairs and planning post-storm budgets, David shares practical tips to help c...

Season 7 kicks off with a brand-new Leadership Series! Host Regan Brown, alongside co-hosts Bill Mann and Brad Bacome, welcomes Jeremy Wilson, Vice President of Keystone Pacific Property Management, to explore what separates a good manager from a great leader. Drawing on 30 years of experience, Jeremy shares the leadership traits that matter most, why accountability and humility outweigh titles, a...

The tables are turned as longtime host Regan Brown takes the guest seat while co-hosts Bill Mann and Brad Bacome lead the conversation about what it’s really like to serve on an HOA board. They explore the realities of board service, from low homeowner participation and board turnover to limited training, lost institutional knowledge, and why even experienced professionals can feel unprepared once...

Host Regan Brown and co-host Bill Mann are joined by Kristina Alvarez-Waingraw and Andrea O’Toole to tackle one of the more complicated issues HOAs can face: hoarding. From odors, rodents, and property damage to access, enforcement, and legal action, the group breaks down how these situations surface and what managers, boards, and attorneys need to know when responding. With real-world stories and...

Host Regan Brown, along with co-hosts Bill Mann and Brad Bacome, Certified Community Manager at The Manor, sit down with Edwin Palomino of Gachina Landscape Management to discuss how smart irrigation is changing the way HOAs manage rising water costs, aging systems, and new conservation requirements. Edwin breaks down how smart irrigation works, from weather and flow sensors to remote monitoring a...

Regan Brown and co-host Bill Mann of Paradise Pools sit down with Tina Keele, Vice President with Socher Hub Insurance, to break down what HOA boards and community managers need to know about today’s insurance market. They discuss why more HOAs have been pushed into the FAIR Plan, the critical coverage gaps communities may not realize they have, and why DIC and wrap policies have become so importa...

Host Regan Brown sits down with Wendy Miller of TARC Construction to discuss the growing issue of “warehousing” within HOA communities—not in the traditional sense, but the practice of placing elderly or mentally ill family members in multifamily housing without the support systems they may need. What can begin as an effort to preserve independence can quickly create serious challenges for neighbo...

Join hosts Regan Brown and Brad Bacome, Certified Community Manager at The Manor, as they welcome Louie Brown, Partner at Kahn, Soares & Conway, LLP, for a timely discussion on the legislation shaping California HOAs. With more than 200 bills introduced this year, Louie breaks down the measures community professionals should be watching, including updates to construction defect laws, reserve f...

Join hosts Regan Brown, Bill Mann, and Brad Bacome as they welcome Kelly Gasper, owner of Iron & Ivory Management, for a conversation on the unique world of Commercial Owners' Associations (COAs). From governance and legal nuances to mixed-use communities and outdated governing documents, Kelly shares what sets COAs apart from traditional HOAs and why understanding those differences is es...

Hosts Regan Brown and Bill Mann, General Manager at Paradise Pools, are joined by Alexis Greenwood-Garcia, a seasoned marriage and family therapist with a PhD, for a conversation on recognizing, preventing, and overcoming burnout. Drawing from more than 20 years of experience, Alexis explores how chronic workplace stress, unrealistic expectations, and poor boundaries can quietly impact both your m...

Artificial intelligence is transforming the HOA industry—but what does that actually look like? Join hosts Regan Brown, Bill Mann, General Manager at Paradise Pools, and Brad Bacome, Certified Community Manager at The Manor, as they welcome Ben Sloman, founder of California Communities, to discuss the real-world impact of AI on community management. From automating budgets and tracking water usage...

Hosts Regan Brown, along with co-hosts Bill Mann, General Manager at Paradise Pools, and Brad Bacome, Certified Community Manager at The Manor, are joined by Shelley Carr to discuss the hidden dangers of Zinsco electrical panels and why they're becoming a growing concern for property owners, managers, and insurance carriers. The conversation explores why these outdated panels pose a significa...

Hosts Regan Brown and co-host Brad Bacome, Certified Community Manager at The Manor, are joined by Jasmine Hale, Principal at Berding | Weil, and Jill Jackson, Chief Marketing Officer at Berding | Weil, to discuss AB 1903 and its potential impact on construction defect claims, homeowner protections, and the future of housing in California. The conversation explores how the proposed legislation cou...

Host Regan Brown sits down with Sandra Gottlieb, Attorney at Swedelson & Gottlieb, to discuss the latest changes to HOA election laws and what boards and community managers need to know before implementing electronic voting. Sandra breaks down new election requirements, voter qualifications, and electronic voting procedures while sharing practical guidance for maintaining compliance and reduci...

Host Regan Brown sits down with Ryan Clark, Project Manager at Forticon, to discuss the growing risks surrounding ADA compliance, accessibility requirements, and parking lot maintenance in community associations. Ryan shares practical strategies for identifying potential violations before they become costly legal issues, emphasizing the importance of proactive assessments, thorough documentation,...

Hosts Regan Brown, along with co-hosts Bill Mann, General Manager at Paradise Pools, and Brad Bacome, Certified Community Manager at The Manor, sit down with Heather McMills, Managing Partner of McMills Duffy Consulting Group, to discuss the realities of HOA leadership and board responsibility. Heather shares her path from the technology and financial services industries into the HOA world, eventu...

Hosts Regan Brown and co-host Brad Bacome, Certified Community Manager at The Manor, are joined by this week’s guest co-host, Bill Mann, General Manager at Paradise Pools, to uncover the truth behind aged and neglected HOA pools. The conversation explores how outdated equipment, improper chemical use, and overlooked repairs can lead to leaks, code violations, and costly emergency rehabs. They also...

Hosts Regan Brown, along with co-hosts Bill Mann, General Manager at Paradise Pools, and Brad Bacome, Certified Community Manager at The Manor, are joined by Rick Scheibley, Owner of Reliable Pavement Services, to discuss strategies for extending the lifespan of asphalt through proactive planning and expert evaluation. Rick shares insights on site inspections, strategic scheduling, and owner-focus...

Hosts Regan Brown, alongside co-host Bill Mann, General Manager at Paradise Pools, sit down with Edmund Allcock, Managing Partner at Allcock & Marcus LLC, to unpack a topic that’s catching many HOAs off guard—Fannie Mae’s “ineligible list." Often referred to as a hidden blacklist, landing on this list can have serious consequences for a community, impacting property values, loan eligibili...

Host Regan Brown is joined by Tasha Parmelee, Business Consultant at Tasha Parmelee Consulting, to share her journey from HOA management to consulting. She also dives into her passion for education and her role as a professor at Cal State University, Monterey Bay, where she is developing a course focused on community management. Her goal is to help elevate the industry by bridging the gap between...

Hosts Regan Brown, along with co-hosts Bill Mann, General Manager at Paradise Pools, and Brad Bacome, Certified Community Manager at The Manor, are joined by Megan Hall, Senior Attorney at Adams Stirling, and Megan Hupe, Regional Business Development and Marketing Manager at The G.B. Group Construction and Painting. This episode dives into the real impacts of SB 410—covering everything from new fr...

Hosts Regan Brown and co-host Bill Mann, General Manager at Paradise Pools, are joined by Jesse Brown, Estimator at The G.B. Group Construction and Painting, to share firsthand insights into the early challenges of SB 326. From inspector shortages and inconsistent reports to unexpected repair costs, they break down why many HOAs were caught off guard by the scope of hidden damage, and how it is im...

Host Regan Brown, along with co-host Brad Bacome, Certified Community Manager at The Manor, are joined by Nico March, Founder and Managing Director of The March Group. Together, they share real-world insights from Nico’s extensive career, including the risks of untracked investments, the importance of implementing a structured asset management system tailored to each community’s needs. Nico also b...

Hosts Regan Brown, along with co-hosts Bill Mann, General Manager at Paradise Pools, and Brad Bacome, Certified Community Manager at The Manor, are joined by Jeremy Talboy, CEO of North Georgia Landscape Management, to uncover the often-overlooked strategies that can transform neglected properties into beautiful, maintenance-efficient communities. Jeremy shares how strategic inspections, detailed...

Hosts Regan Brown and Bill Mann, General Manager at Paradise Pools, are joined by Donald Disbro, Senior Vice President of Communitas Community Management, and Wendy Bucknum, HOA Director at Crede Development Consultants, for a conversation on the key frameworks that help protect communities during critical development transitions. The group explores the differences between master associations and...