Joe Zuccarello & Paragon Pet School
"Hey Joe!" Podcast by Pet Pros, for Pet Pros
Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some of the most common challenges in the pet industry and sharing how to take full advantage of the possibilities and opportunities in this incredible business! Host Joe Zucarello is VP of Paragon Pet School, leaders in grooming education on campus and online. He possesses more than three decades of experience in the pet grooming, product development and pet business consulting disciplines.
Author
Joe Zuccarello & Paragon Pet School
Category
Podcast website
Latest episode
Jul 18, 2025
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Episodes
JZ10 Coaching Session: Getting Ready to Get Ready (Holidays 2021) 07.11.2024 8:52
In this month's JZ10 coaching session, Joe Zuccarello talks all about getting ready to get ready for the holidays. Are you ready for this holiday season? Is your schedule ready? Are your employees ready? Do you have all of your supplies? Tune in to find out!
JZ10 Coaching Session: Yesterday's Rules, Today's Reality 07.11.2024 20:14
In this month's JZ10 coaching session, Joe Zuccarello talks all about navigating the waters of constant change. "You cannot apply yesterday's rules to today's challenges" How can you adapt to change? Can you change the rules? Tune in to find out!
JZ10 Coaching Session: Recharge and Refresh 07.11.2024 6:09
In this month's JZ10 coaching session, Joe Zuccarello talks all about finding time for yourself! What is consuming your time every day? How can you afford to NOT have time for yourself? Tune in to find out how you can make time to recharge and refresh your batteries!
JZ10 Coaching Session: The Cinderella Syndrome 07.11.2024 8:41
In this month's JZ10 coaching session, Joe Zuccarello talks all about wishes and The Cinderella Syndrome! Do you ever wish something into one of your employees that they are not capable of? Tune in to find out what the Cinderella Syndrome is and how you can set yourself and employees up for success!
JZ10 Coaching Session: Feeling Funky? 07.11.2024 9:41
In this month's JZ10 coaching session, Joe Zuccarello talks all about YOU and how to rescue yourself! Do you ever have days when...You can't pull yourself together? You don't feel like yourself? You feel exhausted?
JZ10 Coaching Session: The Mat Fee Surprise 07.11.2024 9:46
In this month's JZ10 coaching session, Joe Zuccarello discusses how to navigate conversations about extra services and fees! Did you discuss extra fees at check-in? How do you communicate extra dematting fees? How should you educate your clients?
JZ10 Coaching Session: Proclaim to be THE Expert! 07.11.2024 9:48
In this month's JZ10 coaching session, Joe Zuccarello discusses proclaiming to BE the expert! What does it mean to be an expert? Are you the expert to your clients? Are you the expert to your co-workers/ other groomers?
JZ10 Coaching Session: Employee or Independent Contractor 07.11.2024 13:48
In this month's JZ10 coaching session, Joe Zuccarello discusses the difference between an Employee and an Independent Contractor. Who's working for who? Are they working for you? Or are they working for themselves?
JZ10 Coaching Session: The Golden Rule of Rewarding Employees 07.11.2024 10:44
In this month’s JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello, discusses the Golden Rule of Rewarding Others. How should I reward my employees? What are easy ways to recognize my employees? How can I determine what my team members value?
JZ10 Coaching Session: Dental Awareness and Income Potential 07.11.2024 12:20
In this month's JZ10 coaching session, Joe Zuccarello shows you how to get a pet parent on board with dental health! Learn how you can bring dental solutions into your grooming practice, and how to get your clients to keep it up at home. Check out Dental Awareness & Income Potential below!
JZ10 Coaching Session: Shareable Moments 07.11.2024 10:14
In this month’s JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello, discusses sharable moments. What shareable moments do you have in your salon? Do you share moments that happened with a client's dog while they weren't there? Tune in to discuss ways to share these moments and how it can affect you.
JZ10 Coaching Session: Perfection vs. Excellence 07.11.2024 6:54
In this month’s JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello, discusses the Perfection vs. Excellence. Are you a self-proclaimed perfectionist? Is perfection achievable? Tune in to find out!
JZ10 Coaching Session: Overcoming Time Killers 07.11.2024 11:57
In this month's JZ10 Coaching Session, Joe Zuccarello, discusses overcoming time killers. Do you ever wonder why you're so exhausted? Do you ever wonder where your day went? Tune in with Joe for solutions to overcome time killers!
JZ10 Coaching Session: Demanding Times and Demanding Clients 07.11.2024 6:38
In this month’s JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello, discusses the increase in demanding customers. How can you build a relationship with them? What can you do to make things go smoother? Tune in to hear Joe's five self-reflective tips!
JZ10 Coaching Session: The GRAND Finale' 07.11.2024 8:44
In this month’s JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello, discusses how to make a great Grand Finale' when your customers come to pick up their pet! What is going to WOW your customers? What simple things can you do to make your customers loyal?
JZ10 Coaching Session: Just Do What I Need You To Do! 07.11.2024 9:45
In this month’s JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello answers the question, "why won't my staff just do what I need them to do"? We will also tackle some solutions that will help you and your staff understand each other better.
Helping Others Find a Successful Career Path - How We Can Introduce the Profession of Dog Grooming 07.11.2024 50:33
Joe Zuccarello interviews Brian Taylor, the famous "Dogfather of Harlem," founder of the Harlem Doggie Day Spa and creator of The Pup Relief Tour. Listen in as Brian and Joe discuss and explore how to introduce dog grooming to people who are looking for a viable, fulfilling, and rewarding career path!
JZ10 Coaching Session: Interviewing Dog Groomers 07.11.2024 16:17
In this episode, Paragon VP and pet business coach Joe Zuccarello talks about “Interviewing Dog Groomers.” Do you hire the best fit for your business or do you hire the best groomer!? Joe discusses important factors to consider when interviewing.
JZ10 Coaching Session: How Can I Afford to Hire More People 07.11.2024 7:59
In this month's JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello answers the question, "How Can I Afford to Hire More People?" Joe will talk about taking a step back and looking at your opportunity costs and turning it into revenue.
JZ10 Coaching Session: How to Raise Prices and Feel Good About It?! 07.11.2024 11:30
This month, Joe explains why raising your prices can be better for your business AND your clients. Find out how Joe encourages local research and reframing "competition" to give your staff, salon, and customers the best. Check out How to Raise Prices and Feel Good About It?! below.
Introducing: JZ10 Coaching Sessions: Story Is Your Superpower 07.11.2024 10:24
This month, Joe unpacks the value of sharing peer stories for inspiration and professional development in "Story Is Your Superpower."
Meet Lynn Allen of Tool Klean, Makers of UV Sanitizers & UVC Cleaning Devices for Groomers 07.11.2024 50:27
Joe Zuccarello interviews Lynn Allen, owner and operator of Tool Klean, Inc., an EPA-registered company that produces UVC Light Sanitizers and other equipment specialized for the pet grooming industry. Hear more about her story and how her passion for groomers and pets inspired her to bring new and innovative products to the pet grooming market.
Investing In and Leveraging Tech In Your Salon with Alyson Fisher 07.11.2024 44:18
In this podcast episode, we're digging into software solutions used in salons. Groomers are not always tech experts, and that's totally ok, but it is important to know when it's time to upgrade or switch to a better solution. Finding the best fit for your business can also mean balancing a lot of moving parts, and without guidance it can get confusing fast. We’ll be joined by grooming software exp...
Investing vs. Expenses: Takes Money to Make Money with Schwanda Flowers 07.11.2024 1:02:41
In this podcast episode, we delve into the exciting possibilities for pet care businesses looking to expand their services and facilities. Our focus will be on the integration of grooming services into an existing business model and the crucial role of strategic financing in making this expansion a reality. We’ll be joined by experts from First Financial Bank and Paragon School of Pet Grooming to...
The Bricks and Mortar of Your Brick & Mortar: Planning For Success in Your Remodel with Jeff Adney 29.08.2024 51:56
In this episode, Joe and Jeff talk through the concerns and considerations facility owners and operators can consider when looking at remodeling a current pet care facility or opening their very first! Areas covered in this episode include flooring, wall covering, outdoor spaces, HVAC and air exchanges, and much more!
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