HeroTalk

On this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air , Kat and David explore the incredible power of making small changes over time and how they can have a more significant impact than making huge changes all at once. Discover the magic of incremental progress and how it can lead to sustainable habits, overcoming procrastination, and a snowball effect of succe...

On this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ), Kat and David explore the power of single-tasking versus multi-tasking, and how each approach can significantly impact productivity and results. Learn the benefits of focusing on one task at a time, with specific examples from daily life. Discover the harmful effects of dividing attention between multiple...

On this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) Kat and David sit down to discuss Customer-Centricity, the four kinds of businesses where it relates to Customer-Centricity, and Customer-Centric Marketing.  So sit back and enjoy! 

On this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) David and Kat talk about Min-Maxing your personal and professional life. Min-Maxing comes from the gaming community, but it has practical applications in everyday life as well.

In this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ), hosts David and Kat explore the practical applications of stoicism for a fulfilling summer and beyond. They introduce listeners to the philosophy of stoicism, highlighting its core principles of focusing on what we can control, managing perceptions, and embracing challenges as opportunities for growth. Th...

Hello! Welcome to HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ). In this episode, Kat and David talk about w e i r d marketing tricks you can use for your Trades company.  From wild to wacky, these guerilla marketing tactics will be sure to awe your potential customers and make you the talk of the town! 

On the 50th episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ), David sits down with John Akhoian , the founder of Rooter Hero Plumbing & Air and discuss the differences between people who play the short game and the people who play the long game. Join David and Kat (mostly) every week as they delve into business, leadership, marketing, and more. 

Welcome to the HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) Year One Recap! Join David and Kat as they look back at the past year and talk about the future of HeroTalk! In our first year of the podcast, we had some incredible discussions on various topics that aim to empower individuals and organizations. Let's take a look back at some of the episodes that made an...

Welcome to a special episode of HeroTalk (the mostly weekly from Rooter Hero Plumbing & Air )! Today marks the one-year anniversary of HeroTalk, and we have an exciting episode lined up for you. In this episode, your hosts, David and Kat , delve into the fascinating concept known as the hedgehog concept. We explore how this concept can lead to extraordinary success for both individuals and com...

In this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) Kat and David delve into the benefits of using Slack or Discord in an office setting, exploring how these communication and collaboration platforms can revolutionize the way teams work together. From real-time messaging to file sharing and integrations with third-party tools, we uncover how Slack or Discor...

On this special throwback episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) John Akhoian and David sat down to discuss the differences between entrepreneurs and intrapreneurs and why intrapreneurs are so vitally important to have in your company. Kat's sick right now, but we should have new content coming your way shortly!

On this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) Kat and David talk about the H.E.R.O Framework, a handy reminder. What is H.E.R.O? H- Habits E- Excellence R- Resiliency O- Ownership With H.E.R.O you can reach new heights and accomplish things you never even dreamed was possible. They also talk about Easter Eggs 🤷‍♂️

In this throwback episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ), John Akhoian and David sit down and talk about Leading by Example

On this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) David and Kat talk about False Hustle (shout out to Thomas Laird for giving it a name!), stacking weakness and the compounding effect it can have, and why employees should be walking, talking, breathing Net Promoters. 

On this episode of HeroTalk, the mostly weekly podcast from Rooter Hero Plumbing & Air , David and Kat  talk about Customer Effort, why too much is bad, and how to reduce it. Enjoy!

On this episode of HeroTalk, the mostly weekly podcast from Rooter Hero Plumbing & Air , David and Kat sit down to talk about the 7 Cardinal Rules for Directors of First Impressions

On this episode of HeroTalk, the mostly weekly podcast from Rooter Hero Plumbing & Air , David and Kat talk about the three traits that rockstar employees possess and must cultivate, and what you should be hiring for in your business!

On this episode of HeroTalk, the mostly weekly podcast from Rooter Hero Plumbing & Air , Kat asks David about a Triangle he has hanging on his office wall. He goes over it, his take on Andy Frisella's Power List , and Vital Functions.

On this episode of HeroTalk, the mostly weekly podcast from Rooter Hero Plumbing & Air , David and Kat talk about Leadership. What it is, what makes a good Leader, and more! 

On this episode of HeroTalk, the mostly weekly podcast from Rooter Hero Plumbing & Air , David and Kat  do a high-level walkthrough of the initial training for Directors of First Impressions, aka CSRs, aka The Voice of Your Company (VoYC... pronounced 'voice').  

Kat is back and we're on the attack on HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air! )  On this episode David and Kat talk to Sgt Safety (Fernando Lucio) about... well, safety and how to protect and grow the brand! What brand? Any brand!

On this episode of HeroTalk, David and John Akhoian (founder of Rooter Hero Plumbing & Air ) talk about the fifth and final Value of our ValuesFIRST code: TEAMWORK

On this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) David sits down with John Akhoian (founder of RHP&A and friend to the show) to discuss the fourth value in ValuesFIRST- Service.

R-E-S-P-E-C-T Find out what it means to...  Rooter Hero Plumbing & Air . Join David and John  as they continue their discussion on the newly revamped and streamlined ValuesFIRST code of values.

On this episode of HeroTalk, David and John continue their talk on the newly revamped ValuesFIRST code of Values for Rooter Hero Plumbing & Air ! We discuss the I of FIRST- Integrity and what it means to us.