HeroTalk

On today's episode of HeroTalk David and John Akhoian , the founder of Rooter Hero Plumbing & Air sit down and talk about the recent revamp/clarifying of the Rooter Hero Code of Values: ValuesFIRST ( F aith/ I ntegrity/ R espect/ S ervice/ T eamwork). In the first episode of this special series, we will be talking about the F,  FAITH.   Attitude of Faith  • We believe our Creator put us o...

On this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) David flies solo and talks about something near and dear to his heart: Book Club. In a culture of growth and lifelong learning, a company book club can elevate your company up to heights you never even dreamed of. 

On this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) Kat and David do a deep dive into something they mentioned in Episode 38, namely the 80/20 Principle and how you can apply 80/20 Thinking into business and your personal life. And yes, David calls it the 39th episode, but it's really the 29th episode. He does not apologize for it. Okay, he does.

On this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) Katherine Conchas , John Akhoian , and I sat down to talk about setting up resolutions, goals, and habits for the new year. It's a 🔥 episode, if I may be so bold.

In this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air , Kat and David talk about a day in the life of... David, much to David's chagrin.

Hey! In this episode of HeroTalk, Kat and David of Rooter Hero Plumbing & Air  talk about bad bosses, and experiences they've had with them throughout their careers.  David goes into a story about a bad boss and how easy it is to spiral.  A pretty good episode, if I may be so bold. 

On this special episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air ) Kat and David sit down with Daniel to talk about Thanksgiving and the importance of gratitude!  What are you grateful for this year?

In this episode Kat and David from Rooter Hero Plumbing & Air talk about convenience. Why convenience for customers trumps convenience for companies, and more!

In this episode of HeroTalk the (mostly) weekly podcast from Rooter Hero Plumbing & Air , Kat and David talk about Work-Life Balance. What does it mean, is it obtainable, is it something to strive for, and how do you achieve it? Your hosts discuss this and more!

What does a company need to be successful? In this episode Kat and David put up their top 5 draft picks. What are yours? https://rooterhero.com/

In this episode of HeroTalk,  Kat and David talk about David's new book, The Blue Collar Call Center and do a deep dive into the pages. As always, like, review, rate, and share this show so we can make the show grow! https://rooterhero.com/

Happy 20th Episode to us!! In this episode, Kat and David sit down to discuss Customer Service Week which takes place every October. What we did, what we should do, what you should do.  https://rooterhero.com/

In this episode  Kat and David go into Hustle Culture. The  Rise and Grind mentality.  Is it toxic? Is it beneficial? Can it both? Is it on a spectrum? Let's find out.  Oh, and go check out Rooter Hero Plumbing & Air: https://rooterhero.com/

In this episode of HeroTalk, Kat and David sit down to discuss t e c h n o l o g y Is there an overreliance on tech? Is the right amount of reliance put on tech? Is life better when we don't have our phones glued to our hands? Let's find out. Contact the hosts here: Kat: https://www.linkedin.com/in/katherine-conchas-819700205/ David: https://www.linkedin.com/in/davidjpowers2/ Rooter Hero...

In this episode of HeroTalk, Kat and David sit down to discuss how to stay motivated. Is it possible to be 100% motivated 100% of the time? How do we motivate ourselves and others? I dunno, but let's find out! Contact the Hosts: Kat: https://www.linkedin.com/in/katherine-conchas-819700205/ David: https://www.linkedin.com/in/davidjpowers2/ Rooter Hero Plumbing & Air: https://rooterhero.com...

On this episode of HeroTalk, David and Kat sat down with Rooter Hero Plumbing & Air's VP of Regional HVAC Operations Daniel Mattar and talked all aspects hiring. Enjoy! LinkedIns: Daniel: https://www.linkedin.com/in/daniel-mattar-39b10887/ Kat: https://www.linkedin.com/in/katherine-conchas-819700205/ David: https://www.linkedin.com/in/davidjpowers2/ https://rooterhero.com/

In this special bonus episode of HeroTalk, David sat down with the founder of Rooter Hero Plumbing & Air, John Akhoian to talk about complaining and praising between employees. Enjoy! https://rooterhero.com/ David: https://www.linkedin.com/in/davidjpowers2/ John: https://www.linkedin.com/in/john-akhoian/

Did you know that 90% of people won't learn a new skill if its not required by their job? That's kind of sad. And it made David and Kat feel so down that they decided to talk about how cool and hip self-education is on this episode of HeroTalk, the mostly weekly podcast from Rooter Hero Plumbing & Air. LinkedIns: Kat: https://www.linkedin.com/in/katherine-conchas-819700205/ David: ht...

In this episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air) Kat and David sit down with the founder of Rooter Hero Plumbing & Air John Akhoian to discuss customer satisfaction and customer loyalty. What's the difference,  which is more important, and can you leverage one to increase the other?  Cross-Posted to Caffeinated CX. LinkedIns:  David: https://www....

This week David sat down with John Akhoian (Founder of Rooter Hero Plumbing & Air) and we talked about the classic story Acres of Diamonds, employee engagement, boomerang employees, and more. https://rooterhero.com/ David: https://www.linkedin.com/in/davidjpowers2/ John: https://www.linkedin.com/in/john-akhoian/

In this episode of HeroTalk Kat and David sit down to discuss one of David's passions: Customer Experience and Customer Service.  https://rooterhero.com/

Is remote work beneficial to employees and companies?  Here's what the evidence and personal experience says. And yeah, its focused on office and support staff. https://rooterhero.com/

5 Star Reviews, Word of Mouth Marketing, and Social Media. The trifecta. https://rooterhero.com/

On this episode of HeroTalk, David and Kat sit down with Jenny to talk about why Burning the Ships is a cool thing to do. https://rooterhero.com/ 

On this special BONUS episode of HeroTalk, David sits down with John Akhoian, founder of Rooter Hero Plumbing & Air to discuss the power of being ALL IN . The 8 Character Traits of being ALL IN: Faith Loyalty/Honesty Lifelong Learning Positive Attitude Grateful Hardworking Determined/Driven Patient Reach out to us at david.powers@rooterhero.com, and remember to review, rate, and share this epi...