healthsystemCIO – Strategies for Hospital IT Leaders

With power (and lots of data) comes responsibility. And it's the responsibility of health systems to make sure patient records aren't accessed when they're not supposed to be. In this important webinar, we'll hear how leaders are working to identify, investigate and resolve compliance breaches - and reduce the risk - when they do occur. We'll also hear how AI holds the potential to reduce the manu...

Think the voice channel is declining? Think again. Despite major health system investments in omni-channel communication and healthcare portals; patients, family members, doctors and vendors continue to interact with your health system by phone. However, not all voice experiences are equal. No one wants to wait on hold; “listen closely because options have changed,” or get lost in a maze-like phon...

Myers says health systems must start protecting their organizations today against the potential cyber threats of tomorrow. Source: Q&A with Kristin Myers, EVP/CIO, Mount Sinai Health System & Dean of Digital & Technology on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Digital transformation is causing an explosion of hyper-connected IT, IoT and IoMT devices and, with it, a greatly expanded cyber-attack surface. In such an environment, how can organizations begin to plan for a zero trust architecture beyond the managed users and workstations? In this important session, leaders will tackle a number of issues, including: how NIST defines Zero Trust and its 7 steps...

In this podcast interview, Scott MacLean talks about “the fundamental infrastructure” that enables MedStar to deliver quality care, why he sought a position on CHIME’s Board of Trustees, and the enormous impact individuals can have by taking community walks. Source: Q&A with CIO Scott Maclean, Part 2: “I consider it a real privilege to build relationships.” on healthsystemcio.com - Interviews & We...

In this podcast interview, Suresh Gunasekaran talks about how his experience as both CIO and COO helped prepare him for the CEO role; how Covid-19 created a “burning platform”; and why collaboration is such a critical component in improving health equity. Source: Q&A with UCSF CEO Suresh Gunasekaran: “The Next Decade Is Going to Focus on Health Equity.” on healthsystemcio.com - Interviews & Webina...

CISOs know they can't plug all the holes in their security environment, especially when it comes to IoMT. However, just like when tackling any to-do list, they can prioritize, directing resources to the most critical vulnerabilities and devices. They can also structure their operations in such a way as to enable a rapid and coherent response when something does go wrong. In this important webinar,...

Steve Crocker, CISO at Methodist Le Bonheur Healthcare, says after receiving a full briefing from IT security, business leaders should make the final decision on how much risk they want to accept. Source: Q&A With Methodist Le Bonheur Healthcare CISO Steve Crocker: IT Security Should “Assist Owners With How They Can Manage Risks on Their Assets” on healthsystemcio.com - Interviews & Webinars with...

In her role as AVP of IS operations, one of Maureen Hetu’s core objectives is show how the work her team is doing “supports our patients, supports our clinicians, and contributes to the strategic success of the organization,” she said in a recent interview. Source: Q&A with AVP of IS Maureen Hetu, Part 2: “You Have the Greatest Impact When You’re Leading Leaders.” on healthsystemcio.com - Intervie...

There’s a confluence of challenging factors facing health systems today when it comes to retaining cyber professionals. First, there’s not enough of them to fill open requirements. Then, there’s daily “stop everything” mandatory patches. Finally, work-from-anywhere has created much broader competition for talent. So, how do you hire and retain staff, keep them motivated, and secure your organizati...

In this podcast, Scott MacLean talks about how MedStar is carrying out its post-Covid strategy, the “never-ending battle” to keep systems upgraded and refreshed, and why the digital front door is about so much more than a portal. Source: Q&A with CIO Scott Maclean, Part 1: “It’s not just about technology; it’s about how we pivot.” on healthsystemcio.com - Interviews & Webinars with Health System I...

For healthcare organizations, it’s always been about the patient; Covid-19 only amplified that, said Tracy Elmer. In this podcast, she talks about how TrueCare is “meeting patients where they are,” why an inquisitive approach is so important, and why she loves her job. Source: Q&A with TrueCare CIO Tracy Elmer, Part 2: “Innovation is all about problem solving.” on healthsystemcio.com - Interviews...

The key to cyber success is having team security on team patient safety, not the other way around, according to Martin Fisher, CISO at Northside Hospital in Georgia. Source: Q&A with Northside Hospital CISO Martin Fisher: Our True North is Patient Safety on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

A huge part of what IT executives do is manage vendor relationships. If done right, those relationships yield the best of what the product or service provider has to offer, while doing it at a fair price to the organization. If done wrong, these relationships can sap the vitality of the health system, leaving it in a weakened position when it comes to serving its own customers. In this important w...

It’s not enough to ensure projects occur on time and on budget; IS leaders need to “provide the right talent for the initiatives that are most important to the organization, and make sure we stay in lockstep with clinical and operational leaders,” says Maureen Hetu. Source: Q&A with Penn Medicine AVP Maureen Hetu, Part 1: “Remote or Not, Our Teams Delivered.” on healthsystemcio.com - Interviews &...

No initiative – particularly one as complex as modernizing the infrastructure – is going to happen “because the CIO said so,” according to Bradd Busick. Rather, it’s about having a solid strategy, and the support of the leadership team and business partners, he said in this podcast. Source: Q&A with MultiCare CIO Bradd Busick, Part 2: “This Journey Is Not for the Faint of Heart.” on healthsystemci...

Covid-19, and the subsequent great resignation, has exacerbated the staffing shortages hospital IT departments have always experienced. Unfortunately, with an ever-increasing thirst for technologies to optimize clinical and business operations, the need for talent is higher than ever. In this timely webinar, we'll speak to healthcare leaders who have leveraged staffing firms. These leaders will id...

James Case, VP/CISO with Baptist Health, says the CISO role is all about understanding and communicating IT risk to operational leaders, and including them in prioritization. Source: Q&A with Baptist Health VP/CISO James Case: It’s About Risk, Risk, Risk on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

As remote and hybrid models become the norm, the onus is on leaders to “find ways to collaborate and connect when we don’t pass each other in the hallway,” said Tracy Elmer, Chief Innovation Officer at TrueCare, who talked about the value of listening. Source: Q&A with Chief Innovation Officer Tracy Elmer, Part 1: “It has to be as authentic as possible.” on healthsystemcio.com - Interviews & Webin...

John Halamka, MD, president of the Mayo Clinic Platform, provides the latest updates on national HIT policy and prognosticates on future direction. Source: HIT Policy Update on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

By implementing a fluid strategy, rather than a 5-year plan, organizations are able to pivot quickly and reallocate resources based on changing needs, said Bradd Busick, CIO at MultiCare Health System. "That's the magic in this process." Source: Q&A with MultiCare CIO Bradd Busick, Part 1: “It’s one thing to gather data; it’s another to do something with it.” on healthsystemcio.com - Interviews &...

CISOs know that all the technology in the world won't make for secure organizations unless they have fostered a culture to match it. But what does an organization with such a culture look like? How is the org chart and governance structured? How well is its info sec team funded? How are employees educated on cyber-hygiene, then tested on what they've learned; and what are the consequences when the...

For clinical and IT leaders, the most important goal is to “act as a strategic partner” when approached with an opportunity, and identify the right technology that can be a force multiplier, said David Kaelber, MD, CMIO at MetroHealth. Source: Q&A with Dr. David Kaelber, Part 2: “Don’t Come to Us with a Solution.” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Some CISOs have described the ransomware attack that took Kronos offline as a "gut punch" that's forcing them to reevaluate the risk posed by the third-party vendors they rely on. That reevaluation includes doing a better job of vetting new vendors before they come on board and figuring out a way to review the dozens, or even hundreds, of vendors they already work with. It's a mountain of a task,...

Health systems that fail to build a successful digital health platform – one that engages patients between care episodes – risk becoming “very sophisticated price taker,” said Aaron Martin and Sara Vaezy of Providence Digital Innovation Group. Source: “There’s Been a Lot of Action”: Aaron Martin & Sara Vaezy Discuss Digital Trends on healthsystemcio.com - Interviews & Webinars with Health System I...