healthsystemCIO – Strategies for Hospital IT Leaders

Both consumer desires and regulatory mandates are requiring health systems to share more PHI with more entities than ever before. While such sharing can go a long way to improving outcomes and patient satisfaction, it also presents new challenges for IT security professionals. That's because traditional cybersecurity is not designed to protect PHI and clinical workflows at the edge of decentralize...

As Hospital for Special Surgery continues to recover from the “ghost town” effects from Covid, CIO Jamie Nelson is setting her sights on the next big thing: “digitizing supply chain, finance, and HR functions,” she said in this podcast interview. Source: Q&A with HSS CIO Jamie Nelson, Part 1: “We Can’t Let Digital Fall Behind.” on healthsystemcio.com - Interviews & Webinars with Health System IT L...

For CIOs, one of the most important skillsets is being able to articulate the organization’s vision and find people “who can deliver results,” said Rich Rogers. In this podcast, he also talked about what it takes to standardize care processes and transform vendor relationships. Source: Q&A with CIO Rich Rogers, Part 2: “Find what motivates individuals and get them involved.” on healthsystemcio.com...

The first and most important question for CISOs to ask is, “Am I risk aligned with the place where I work?” If not, they might be swimming upstream as they promote a culture of security that the organization doesn’t embrace, says Aaron Weismann, CISO with Main Line Health. Source: Q&A with Main Line Health CISO Aaron Weismann: “CISO Success Depends on Organizational Risk Alignment” on healthsystem...

The biggest advantage in choosing a provider lead an EHR implementation? A firsthand understanding of “where we get hung up and what alerts we can eliminate,” said Stacey Johnston, Clinical Applications Officer, in this podcast. Source: Q&A with Stacey Johnston, Part 1: “We have to help each other cross the finish line.” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

More than ever, healthcare IT executives are expected to take costs out of their organizations. One of the main ways they can do so is by rationalizing their application portfolios and sunsetting tools -- from EHR to ERP -- that no longer make the grade. But the process of doing so efficiently is far from simple. In this important webinar, we'll hear from leaders who have navigated the rationaliza...

“Regardless of what you're hired to do, your number one job is to make peoples’ lives better,” said Ray Gensinger, CIO at Hospital Sisters Health System. In this interview, he also talks about staff retention challenges, making the switch from CMIO to CIO, and the “fantasy” leaders need to give up. Source: Q&A with Hospital Sisters CIO Ray Gensinger, MD, Part 2: “If you’re talking, you’re not lear...

For healthcare systems, forming partnerships with vendors and organizations is becoming increasingly important, says Rich Rogers, CIO at Prisma Health, in this interview. “We have so much to do in this industry. We can’t do it ourselves.” Source: Q&A with CIO Rich Rogers, Part 1: “It Really Comes Down to Governance.” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

The promise of leveraging data to improve care will never be realized as long as its quality is suspect. So how can CIOs and other IT executives -- who have little to do with data entry -- bring about improved accuracy? And when bad data does go into the system, how and when can it be caught, corrected and normalized? In this important webinar, we'll speak to leaders who are focused on increasing...

Conflicts among clinical, IT, and administrative teams often come down to one key factor: a language barrier, says Jason Buchanan, MD, Clinical Informatics Officer at Baylor College of Medicine. In this podcast, he talks about how leaders can remedy this, and what it takes to truly “listen.” Source: Q&A with Jason Buchanan, Part 2: “We Changed Our Model of Care Overnight.” on healthsystemcio.com -...

Running an effective IT shop means doing a lot of things right. First off, you must have a sound governance system to ensure the right work is being taken on, then you must have an effective team (and system) to accomplish and track the work. Of course, that's just the start, because CIOs must constantly communicate with eager customers about the value being delivered while not overcommitting team...

The best security professionals have always focused on empowering rather than restricting. However, securing today's work-from-anywhere workforce is putting that noble goal to the test. That's because working from home (or anywhere other than locations owned by the organization) opens up a can of security worms and questions, such as are folks more susceptible to ransomware and BEC social engineer...

One of the most important investments an organization can make during the course of an EHR implementation? Ensuring clinicians have ongoing, at-the-elbow support, said Ray Gensinger, CIO of Hospital Sisters Health System. Source: Q&A with Hospital Sisters Health System CIO Ray Gensinger, Part 1: “Take It One Step at a Time.” on healthsystemcio.com - Interviews & Webinars with Health System IT Lead...

Unlike unmanaged medical devices -- which are known to harbor risk for healthcare delivery organizations (HDOs) -- many HDOs seem willing to trust in their vendors and accept the risk of third-party managed devices or, worse, don't even realize the danger. Security challenges range from patient portals, to EMR access, to vendor access, among others. In this timely webinar, leaders will detail the...

The most important question leaders need to ask when evaluating a new solution is whether it’s going to help providers and patients – and how, said Jason Buchanan. In this interview, he discussed his approach to optimization and what it takes to build a strong culture. Source: Q&A with Jason Buchanan, Part 1: “We don’t know all that the EHR has to hold.” on healthsystemcio.com - Interviews & Webin...

Before any initiative is launched, two questions should be asked, according to Laura Marquez: “what are we missing and what did we not consider?” In this interview, she talks about the importance of collaboration and how she has worked to create a culture of safety. Source: Q&A with Laura Marquez, Part 2: “Culture Change Is Hard, But We All Play a Part.” on healthsystemcio.com - Interviews & Webin...

Sometimes timing is everything, said Dustin Hufford, who talks about the challenges of stepping into the CIO role right before the pandemic. He also discusses the benefits of having been with a community hospital, and how Cooper is working to retain IT talent. Source: Q&A with CIO Dustin Hufford, Part 2: How Engagement, Flexibility & Transparency Can Help Retain Talent on healthsystemcio.com - Int...

“For a project to be successful, we need to make sure we understand what problems we’re trying to solve,” said Laura Marquez, AVP of IT Operations at UConn Health. In this interview, she talks about how her team is leveraging tools to improve the experience for both patients and caregivers. Source: Q&A with Laura Marquez, Part 1: “Having the voice of the consumer is so important.” on healthsystemc...

As post-pandemic work arrangements continue to evolve, IT executives are left to navigate how best to keep their teams in touch and on track. It's not an easy balance, as organizations seek to retain sought-after talent by providing flexibility, while also ensuring the necessary collaboration to not only move forward but innovate. In this important webinar, we'll hear from leaders about the arrang...

Longo, who feels healthcare CISOs must have a ‘business-enabling’ approach, says going slow and saying no is never an option. Source: Q&A with Anthony Longo, CISO, Baptist Health South Florida on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

The biggest lesson learned during the Covid-19 pandemic? Being able to move quickly, said Dustin Hufford, CIO at Cooper University Health Care, in this interview. “That’s what we’re trying to harness. How do we get to that level of focus and attention?” Source: Q&A with CIO Dustin Hufford, Part 1: Adopting an Agile Mindset & Flipping IT Governance on healthsystemcio.com - Interviews & Webinars wit...

In this podcast, Onyeka Nchege of Novant Health says that driving ERP projects is a perfect example of how CIOs can empower the business of healthcare. "We're making an investment." Source: Q&A with Novant Health CIO Onyeka Nchege: “It’s about education and communication.” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Though the cloud may be a key element to empowering today's work-from-anywhere workforce, there are many aspects of it that concern security professionals. Questions abound around the security implications of different cloud arrangements, such as public or private, multi or hybrid and, when those seem a bridge too far, what to keep on-premises. Once a cloud strategy has been set, critical consider...

While most health systems have an effective process for training newly hired clinicians on the applications they will be using, few have one for training existing employees on upgrades to those applications. Unfortunately, after a few such upgrades, the software on the screen can bear little resemblance to the one on which they were trained. The result? Dissatisfaction and frustration with the app...

In this podcast, Kate Pierce talks about the key criteria she looks for in a vendor partner, North Country’s three-pronged cybersecurity strategy, and the pros and cons of being both CIO and CISO. Source: Q&A with North Country Hospital CIO/CISO Kate Pierce: “It Takes a Village to Make Us Secure.” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders