healthsystemCIO – Strategies for Hospital IT Leaders

Oftentimes the root of clinician satisfaction isn’t the technology itself, but rather, how it was deployed, said Terri Couts, CIO at The Guthrie Clinic. Resolving it requires “getting out and talking to individuals and understanding” their concerns. Source: Podcast Q&A with CIO Terri Couts, Part 2: “You need to be able to build relationships.” on healthsystemcio.com - Interviews & Webinars with He...

As a leader, the one thing you never want to say is, "I can't do that," said Jesse Fasolo, CISO at St. Joseph's Health. In a recent interview, he talked about the importance of a solid infrastructure, why frameworks are critical, and how he has been able to step "two steps ahead." Source: Q&A with St. Joseph’s Health CISO Jesse Fasolo: “The Transition to Being Fully Cloud-hosted Is Still Years Awa...

“The EHR is like the nervous system of the healthcare system,” said David Kaelber, MD, CMIO at MetroHealth System, during a recent interview. “With everything that our board or CEO wants us to do better, there’s a role for my team in doing that.” Source: Q&A with Dr. David Kaelber, Part 1: “We’ve saved lives because we’re able to standardize care.” on healthsystemcio.com - Interviews & Webinars wi...

If you’re only using social determinant data to send referrals, you’re taking advantage of about one percent of the opportunity, said CIO Ray Lowe. In this interview, he talked about the work his team is doing to improve health at the individual level, and why he believes “we’re just scratching the surface” when it comes to SDoH. Source: Podcast Q&A with CIO Ray Lowe, Part 2: “We need to focus on...

Under the weight of the pandemic, health systems have been hit especially hard by the nationwide labor shortage. With less folks to do the work, it's become more important than ever to automate some of the more repetitive tasks that make for a welcoming digital front door. Those tasks include Covid-related ones, such as scheduling vaccines and testing, along with ever-present duties, such as IT ti...

“Anything we deploy enhances or enables care in some way,” said Terri Couts, CIO at The Guthrie Clinic. In this podcast, she talks about taking on the CIO role during “interesting times,” the new bar for patient experience, and how Covid has helped improve agility. Source: Q&A with CIO Terri Couts, Part 1: “If you’re not adapting, you’re not surviving.” on healthsystemcio.com - Interviews & Webina...

Ryan Witt is a true believer. As managing director of healthcare for Proofpoint, he believes deeply in the connection between providing patient care and cybersecurity. Of course, recent event have borne him out, as cyberattacks have forced health systems to return to paper for weeks, and even necessitated the diversion of patients elsewhere. Witt says he’s shocked on occasion to see some health sy...

When new employees start, they are given training on the key applications they will be using. When new applications are rolled out, training is provided for the relevant employees on how to use them. But how is performance support handled the rest of the time? How are health systems currently keeping existing employees up to speed with workflow-changing application upgrades? In this important webi...

When it comes to leverage social determinants of health data to provide better, more individualize care for patients, there’s still a long way to go, said Ray Lowe, CIO at AltaMed Health Services. “We’re just getting started.” Source: Podcast Q&A with CIO Ray Lowe, Part 1: “There Is Ripe Opportunity in the SDOH Space.” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

Health system IT executives must provide all employees -- no matter where they work or when -- with the connectivity, devices and applications needed for success. For clinical staff, that means enabling mobile workflows that allow them to securely access PHI (including images) from anywhere with any device when away from the hospital; and from bedside to workstation when in it. In this timely webi...

“We don’t need heroes. We people doing normal things well all day, every day.” In this interview, William Walders talks about the value of “brilliant at the basics,” how his team is eliminating technical debt, and how they celebrate moving away from legacy systems. Source: Q&A with CIO Will Walders, Part 2: “You Have to Get Your Technical Debt in Order.” on healthsystemcio.com - Interviews & Webin...

Data that has been merged from disparate sources – whether internal, external or the result of M&A – will only be actionable if accurate and complete identity has been established of the people you serve. And in the absence of a national patient identifier, health systems have been left to their own devices to ensure those records are properly matched, avoiding the all too common mistakes in which...

Intermountain Healthcare AVP/CISO Erik Decker wants health systems to know that implementing a handful of approved best practices can go a long way to staying out of hot water. Source: Q&A with Intermountain Healthcare AVP/CISO Erik Decker: Sharing Security Best Practices Makes Us All Safer on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

For Lehigh Valley Health Network, the key to successful IT initiatives has been creating “deep partnerships across the organization,” said Mike Minear during a recent podcast. He also talked about what excites him as a CIO, and what he has learned from teaching. Source: Podcast Q&A with LVHN CIO Mike Minear, Part 2: “If It Doesn’t Work for the Patient, It’s Not Going to Work.” on healthsystemcio.c...

Many factors — including healthcare IT standardization and market consolidation — have resulted in a glut of redundant or out-of-use applications for provider organizations. The COVID-19 pandemic magnified these issues by introducing economic uncertainty to the healthcare industry. In response, provider organizations are launching, re-engaging, or expanding application portfolio management and rat...

Being an effective C-suite executive depends on much more than mastering the technology under your purview. In fact, when reaching that level in the org chart, making your mark is about building the relationships and telling the stories that get others excited to implement your vision. In this important webinar, we'll speak to leaders who see the value in -- and have developed techniques for -- ra...

The best way to motivate individuals to find potential cost savings? By ensuring their teams will get a piece of that savings, said Will Walders. In this podcast, he talks about the “blind spots” his team has identified since Covid hit, and how they hope to resolve them. Source: Q&A with CIO Will Walders, Part 1: Blind Spots, Pizza Trackers & a “Relentless Consumer-Centric Approach.” on healthsyst...

The latest IoHT security technologies and service offerings are eliminating outdated routines, freeing staff to pursue more meaningful work, improving productivity, and creating business value. Despite such clear benefits, project inertia remains a challenge for most health systems. Matt MacVay from Children’s National, Carter Groome from First Health Advisory and Tom Finn from Medigate will share...

Having been a victim of identity theft, CISO Kathy Hughes is probably more sensitive than most to the possible effects of data breaches. As such, she and her team work extremely hard to make sure they don’t happen; but to be in a position to respond quickly and efficiently if they do. Source: Q&A with Northwell Health CISO Kathy Hughes: “BCP Requires More Preparation Than Ever.” on healthsystemcio...

By doing front-end research with customers, Banner Health is able to design with them instead of designing for them, said Jeff Johnson, VP of innovation and digital business. In this podcast, he talked about his team’s “partnership” approach and why governance is critical. Source: Podcast Q&A with Jeff Johnson, Part 2: “We’re Constantly Tapped into What Customers Value.” on healthsystemcio.com - I...

From his perspective with 25 years in the healthcare technology industry, Enrique Estrada, the new senior director of healthcare industry solutions at VMware, is impressed with how CIOs pivoted during the pandemic. As a former marine, he learned how it’s key to adapt and overcome; and that’s exactly what he saw CIOs do. In this episode of healthsystemCIO’s Partner Perspective Series, Anthony Guerr...

In the second part of this podcast interview, Edmondo Robinson spoke about Moffitt’s bold vision regarding AI, the ecosystem required to support a new care model, and why being a chief digital officer is “fun,” despite the lofty expectations. Source: Podcast Q&A with Edmondo Robinson, Part 2: “AI Is Going to Be Baked into Everything.” on healthsystemcio.com - Interviews & Webinars with Health Syst...

The rapid rise of telehealth during the early stages of Covid made an enormous impact for organizations like LVHN with a large rural population, but it wasn’t just about the scale, said CIO Mike Minear in this interview. “It was the richness of how we did it.” Source: Podcast Q&A with Mike Minear, CIO, LVHN, Part 1: “Patients Should Drive Telehealth.” on healthsystemcio.com - Interviews & Webinars...

Todd Bell, CISO and executive director of IT compliance at Valleywise Health in Phoenix, used to fight fires in the Colorado wildlands. Now he fights cybersecurity fires. Source: Q&A with Valleywise Health CISO Todd Bell: “This industry is ripe for disruption” on healthsystemcio.com - Interviews & Webinars with Health System IT Leaders

For digital leaders, the true “wins” come from leveraging technology to increase efficiency, improve workflows, and provide “targeted education” that can help patients better prepare for visits – and reduce no-shows, said Jeff Johnson of Banner Health. Source: Podcast Q&A with Jeff Johnson, Part 1: “The real power of digital is to make it easier for consumers.” on healthsystemcio.com - Interviews...