Healthcare Perspectives 360

This episode explores the ways in which organizations can prepare to manage the presence and demands of law enforcement officers in healthcare settings.  During this episode, you will:  Learn that scripting can best prepare staff to interact with LEOs in a consistent and respectful way Understand that LEOs and healthcare staff operate under different policies, and working together to create a join...

Today, we're discussing interactions among employees, visitors, and law enforcement officers in healthcare facilities.  During this episode, you will:  Hear how to support front-line staff who may be fearful when interacting with law enforcement officers Recognize the importance of having a thorough law enforcement interaction policy  Learn that training for situations involving law enforceme...

This conversation explores how the presence and actions of law enforcement officers (LEOs) in clinical settings can impact the safety, security, and quality of care provided to patients brought into the healthcare setting by LEOs, including victims of crime, suspects, and incarcerated individuals.  During this episode, you will:  Hear how the presence of LEOs within care areas may detract from car...

This episode of Perspectives 360 discusses the intersection of ethics and the law and explores how to walk that patient care tightrope. Optimal organizational preparation will be shared, as well as what patients should know.    During this episode, you will:  Hear about the differences between the law and ethics surrounding patient care Understand that the law is focused upon the duty to protect t...

This podcast episode explores ways to address and potentially reduce what has come to be known as “administrative harm,” or decisions made by administrators and leaders that ultimately lead to difficult working conditions for healthcare providers and possibly clinical harm to patients.   During this episode, you will explore:  How taking time to analyze and identify the appropriate person to perfo...

This episode examines the impact of upstream administrative decisions and assigned administrative burdens on healthcare providers.    During this episode you will:  Hear how administrative burden is worsening burnout, moral injury, and turnover of healthcare professionals Learn how administrative decisions generate an additive effect that contributes to decreases in care quality for patients Under...

This episode defines administrative harm and explores how it manifests in patient care across the healthcare continuum.    During this episode you will:  Learn how administrative harm increases the cost of healthcare in the US, which is already exceptionally high Hear how administrative harm causes patients to experience care that is unsafe and error prone Understand the onus to report administrat...

This episode defines administrative harm and explores how it manifests in patient care across the healthcare continuum.    During this episode you will:  Learn what constitutes administrative harm  Hear real-life examples of the impacts of administrative harm  Understand what factors contribute to administrative harm  Explore how administrative harm should receive the same scrutiny as patient harm...

This episode explores strategies to address the risks related to artificial intelligence (AI) use for patients and healthcare professionals.   During this episode you will:  Hear expert recommendations regarding the need for ethical decision making surrounding AI use Learn about the rigorous development of AI that is used for new medications and treatments Discover safeguards that should be in pla...

In this episode, we are going to discuss the positive effects that AI can have on our patients, providers, emerging providers, and future generations.   During this episode you will:  Learn how AI can benefit underserved healthcare populations  Listen to a conversation about how AI’s predictive analytics can improve treatment personalization  Hear how AI is helping reduce HCP workload by assisting...

This podcast explores how to recognize risks present when using AI in healthcare settings.  During this episode you will:  Hear how AI can “hallucinate” (or make up) information   Listen to a discussion about the potential for medical misinformation from AI  Learn the importance of countering patients who may have been misled by AI misinformation  Hear how some AI data sets may exacerbate care dis...

This podcast explores the proliferation of artificial intelligence (AI) use in healthcare.  During this episode you will:  Hear how AI has rapidly evolved for use in healthcare and how it is currently being used in healthcare  Understand the different types of AI that are used in healthcare in a broad sense  Hear the importance of reliable data sets for AI “learning”  Link to Transcript Coverys co...

Disclaimer: The content of this podcast may be emotionally challenging. Youth mental health is discussed, including self-harm, which may make some audience members feel uncomfortable. Listener discretion is advised. In this episode of Perspectives 360, we are going to explore the challenges in providing acute care to pediatric patients with mental health issues. During this episode you will:  Expl...

Disclaimer: The content of this podcast may be emotionally challenging. Youth mental health is discussed, including self-harm, which may make some audience members feel uncomfortable. Listener discretion is advised. In this episode of Perspectives 360, we are going to explore the challenges in providing acute care to pediatric patients with mental health issues. During this episode you will:  Hear...

Disclaimer: The content of this podcast may be emotionally challenging. Youth mental health is discussed, including self-harm, which may make some audience members feel uncomfortable. Listener discretion is advised. In this episode of Perspectives 360, we are going to examine the effects of adverse childhood experiences, including trauma, social determinants of health, and the COVID-19 pandemic on...

Disclaimer: The content of this podcast may be emotionally challenging. Youth mental health is discussed, including self-harm, which may make some audience members feel uncomfortable. Listener discretion is advised. In this episode of Perspectives 360, we are going to examine the increase in serious mental health issues faced by our nation’s young people and the resulting implications for healthca...

This podcast discusses methods to combat imposter syndrome in clinicians. During this episode you will:  Hear how seasoned clinicians manage imposter syndrome  Understand the necessity of dedicated, organized onboarding processes that can help reduce imposter syndrome  Recognize that those who don’t know what they don’t know-   (aka the Dunning-Kruger effect) are the antithesis of imposter syndrom...

This podcast looks deeper into imposter syndrome in healthcare, focusing on its effects on clinicians and the patients they care for. During this episode you will:  Learn how mentorship has been shown to counteract the effects of imposter syndrome  Understand the commonalities between imposter syndrome and burnout  Listen to how unchecked imposter syndrome may contribute to lower job satisfaction...

This podcast episode examines how imposter syndrome may present in clinicians and students in healthcare. During this episode you will:  Learn how imposter syndrome is more common in women, younger individuals, and physicians compared with the general population  Understand that those with imposter syndrome often attribute their success to “good luck” or attributes unrelated to their acumen  Hear...

This podcast discusses how imposter syndrome, defined as having chronic feelings of self-doubt, a fear of being discovered as an intellectual fraud, a perception of being less intelligent or competent than peers, and an inability to internalize a sense of competence of skill in high-achieving individuals, may be an almost inescapable experience for many clinicians. During this episode you will:  L...

This episode focuses on how the care environment in behavioral health settings can make patient engagement challenging, with suggestions on how to improve the patient experience during these stressful care episodes. During this episode you will:  Learn how patients with coexisting behavioral health and medical diagnoses typically have more pronounced symptoms  Hear about how keeping a patient-cent...

This episode focuses on how the care environment in the emergency department can make patient engagement challenging, with suggestions on how to improve the patient experience during these stressful care episodes.  During this episode you will:  Hear about the stressors that shape the patient experience in the emergency department (ED)  Learn how family participation in patient care can help impro...

This episode focuses on how the relationship between patients and healthcare professionals has changed over time and what can be done to continue the evolution.  During this episode you will:  Understand how trust between patients and clinicians can be fostered or challenged  Hear how adaptability is needed from healthcare organizations to meet heightened patient expectations  Listen to practices...

This episode focuses on patient advisory councils—what they are, what they do, and how they help both clinicians and patients. During this episode you will:  Understand the difference between patient advocates and patient advisory councils   Recognize that PFAC composition should reflect the patient population it represents to avoid bias—with a goal to hear ALL voices, not just the majority  Liste...

This episode discusses what the engaged patient looks like and how to set the stage for success as a clinician or patient. Panelists discuss the influence of artificial intelligence on the clinician-patient relationship and the importance of trust between clinician and patient to facilitate communication and engagement.  During this episode you will:  Hear discussions on how online information and...