Healthcare IT Today Interviews

Health care wastes money right and left on purchases, and needs efficiency more than ever, according to Dave Pennino, Founder and CEO at LogicSource. His company optimizes client spending on the 20-25% of revenue spent on indirect purchases or "goods not for resale" (purchase services in health care).  This is why LogicSource has made healthcare such an important focus of their business....

Recently, NextGen decided to move Mirth from their previous open source and commercial license to a now purely commercial license.  Considering the breadth of adoption of Mirth Connect for data sharing in healthcare, this was a big move by NextGen which will now force all Mirth Connect users to make a decision.  If Mirth Connect users want to stick with the open source licensing model that Mirth s...

To explore more of the ways that HIPAA compliant hosting and infrastructure has evolved and where it's at today, I sat down with Philip Palmer, Director of Sales at Liquid Web and Kelly Goolsby, Director of Solution Architecture at Liquid Web.  What was most fascinating about my discussion with Palmer and Goolsby is that the discussion was very little about the technical aspects and very much...

According to Dave Chase, Co-Founder at Health Rosetta, “every dysfunction in health care is codified in health care plans.” His company investigates every corner of employer and union health care plans—which cover 54% of Americans—to make them more efficient and serve their employees better. In this video, Chase explains some of the ways that payers, PBMs, third-party administrators (TPAs) and oth...

Maybe it's my inner nerd that can't resist learning about robots.  Plus, when a trusted friend told me that Diligent Robotics was on to something special with robots in healthcare, I knew I had to make time to talk with Andrea Thomaz, CEO and Co-Founder of Diligent Robotics.  I'm happy to say that I wasn't disappointed when I learned about their humanoid robot, Moxi, and how the ro...

In this interview, Julia Goebel, Chief Marketing Officer at Komodo Health, surveys the current state of health care data, the importance of high-quality data in the deployment of new technologies such as AI, and the role of firms such as Komodo Health in the context of policy. Komodo Health has served the health care industry -- including life sciences, healthcare IT, payers and providers -- for m...

Russ Thomas, CEO at Availity, shares that 80% of the prior authorization requests made through the company’s Intelligent Utilization Management solution are “touchless,” meaning that responses are returned without the need for manual processing by staff at either the provider or the payer. Their AI-assisted processing does end-to-end authorization reviews in under 90 seconds, most in less than 20...

This video explores the ways in which a range of solutions from eClinicalWorks—including  eClinicalWorks healow Insights, their HEDIS module, their integrated AI assistant (Sunoh.ai), and their AI-powered healow Genie customer assistant—are easing clinical and administrative burdens. Esteban Gentle, Analyst at the multi-disciplinary Hendry Regional Medical Center in Clewiston, Florida, describes t...

Mansoor Khan, like other health care transformers, wants AI to help clinicians “do the job better, faster, cheaper.” As CEO at Persivia, he recognizes that different types of AI are needed for different parts of the workflow. This is particularly true if you really want to address the challenge that Persivia is taking on, value based care in all its varieties. For instance, a physician’s workflow...

Oak Orchard Health Center has been using the Sunoh.ai automated scribe, embedded with eClinicalWorks, for three months. In this interview, Chief Information Officer Jason Kuder describes results of a physician survey showing enthusiasm for the product. Pointing out that advances made in recent years by voice recognition, Kuder says that 100% of "providers love it" at the health center. S...

Access Healthcare, now part of Smarter Technologies, makes revenue cycle management (RCM) more accurate and cheaper by breaking the process into modules and automating each one using AI.  To learn more about how they're doing it and the new organization that brings together Access Healthcare, SmarterDx, and Thoughtful.ai into one company, we sat down with Shaji Ravi, CEO at Access Healthcare....

In this interview, Joao Fontoura, MD, Associate Medical Director and Director of Healthcare Informatics at Suncoast Community Health Centers, explains why their FQHC chose Sunoh.ai for their scribe, and how they won the clinicians over to use it. Located in Tampa, Florida, with a diverse population that includes many inner-city residents as well as migrant farmworkers, Suncoast was very price-cons...

We start off the conversation talking about how you strategically prioritize your investment in AI and digital tools for operational improvements with so many emerging technologies out there. Not chaasing the shiny object and staying focused is key which is why we also asked these experts to share some of the immediate benefits they’re seeing from integrating AI and digital solutions in healthcare...

In an industry where more than 50% of leaders consider it “inevitable” for a cyberattack to result someday in a patient fatality, cybersecurity takes on an urgency that surpasses business considerations. This statistic comes from a 2025 Healthcare IT Landscape Report by Omega Systems, which also found that 87% respondents admitted to being a victim of a cyberattack, and that at least 1 out of 5 ha...

What happens when EHR competitors actually work together? In this video, we dive into how MEDITECH is collaborating with rivals Epic and Oracle Health, as well as complementary platforms like PointClickCare in Canada to finally make interoperability useful and usable for frontline clinicians. Allie Anderson, Senior Regulatory Program Manager - Canada and Robert Molloy, Director, Canadian Market an...

What’s your strategy for tackling care fragmentation and unattached patients? In this video, Akinox Chief Growth Officer Mark Casselman shares how his team is building practical tools—like Linx and CarePath—to close care gaps and support population health at scale. From AI-powered assessments to digital-first strategies for unassigned patients, Casselman unpacks how healthcare IT leaders can bette...

In this interview, Megan Isham, Senior Manager of Clinical Systems at Mental Health Cooperative, explains the ways in which they are using eClinicalWorks for behavioral health and how eClinicalWorks has made significant efforts to support a wide variety of behavioral health specific needs. The Mental Health Cooperative is a comprehensive service that includes therapy for children, youth, and adult...

Clinician burnout isn’t just a U.S. issue—and Canadian IT leaders are looking for scalable solutions that actually reduce documentation time. In this interview from #eHealth25, Jallel Harrati, SVP at Suki, explains how their AI assistant is being tailored for the Canadian healthcare system—with deep EHR integrations and local support leading the charge. ✅ Learn how Suki is prioritizing integratio...

Clinicians aren’t asking for more AI—they’re asking for AI they can trust. In this video, OntarioMD CEO Robert Fox breaks down how their new Vendor of Record (VOR) program helps reduce liability and streamline adoption of AI scribes across Ontario. If you’re a healthcare IT leader evaluating AI documentation tools, this conversation has important considerations for you. What do you think of Ontari...

Central Virginia Health Services knows how crucial it is to automate tasks at scale. According to Kimberly Ferguson, Director of Clinical Operations, their community health centers treat one-third of all Virginia residents, some 46,000 users per year. In this video, Ferguson describes how the Sunoh.ai medical scribe helps their physicians become more productive, form more patient relationships, an...

AI is popping up everywhere in healthcare.  The problem is that there is a lot of vaporware out there which talks of leveraging AI, but hasn’t actually implemented it yet.  That’s why it was refreshing to learn about Xsolis leveraging generative AI to help Beacon Health System with the challenge that is medical necessity reviews. To really dive into the details, I sat down with Heather Wagner, MBA...

For a long time, the promise that artificial intelligence offered to radiology has been especially exciting. In this video, Thomas Bertinotti, Chief Product Officer and VP of Business Operations USA at Therapixel, describes how that company’s AI-based product helps radiologists improve breast cancer detection. MammoScreen is now integrated into the cloud based PACS platform from RamSoft, described...

For many healthcare providers, outdated payment systems are causing unnecessary frustration for patients and staff. Plus, these archaic systems and processes are costing providers. Fortunately, leading organizations, like First Choice Neurology, are proving there’s a smarter way forward. First Choice implemented eClinicalWorks’ healow Payment Services and are now enjoying significant savings each...

This video shares an in production use case of an automation with well designed workflow, that overcomes many of the challenges faced by back-office operations in health care. The automation was carried out by Saint Peter's University Hospital, a teaching hospital in New Brunswick, New Jersey, with technology and collaboration from Amitech. Meghan Mehlberg, Vice President of Delivery at Amitec...

[SPONSORED] Are AI scribes living up to their hype? Is interoperability finally improving the lives of patients and clinicians? In this video, we dig into how ambient AI and real-world interoperability are giving clinicians time back, reducing documentation stress, and improving care with fewer clicks. Hear directly from Dr. Seth Eaton, Medical Director at MedPeds, as he shares how his team is usi...