Healthcare IT Today Interviews

Healthcare IT Today was happy to interview the contest winner to learn more about their solution.  Lim Bing Feng and Calvin Koay, Co-Founders of MyHeartRisk, along with Pawan Jindal, Founder & CEO of Darena Solutions, recently joined me to discuss the contest, their innovative solution, and why MyHeartRisk stood out as the winner. It was also fascinating to learn how Feng and Koay were able to...

[SPONSORED] Tired of clunky patient scheduling systems that frustrate users and overload your call center? This video breaks down how one healthcare organization got 80% of patients to book appointments online—with zero provider pushback and major cost savings. You’ll learn how reason-for-visit logic, targeted rollouts, and smart workflow decisions can make self-scheduling a true asset—not another...

What happens when patients, startups, and policymakers all show up in the same room? You get real conversations that matter to health IT leaders—and a clearer view of where the industry is headed. In this video, Shelagh Maloney, CEO at Digital Health Canada - one of the organizers of eHealth 2025 (Canada's largest digital health conference), previews the shifts coming to the big event. From a...

Is your practice’s front desk still drowning in busywork? Learn how one organization tackled inefficiency head-on with smarter digital check-in, targeted AI, and staff-driven innovation. In this video, you’ll hear how internal champions, not just technology, drive long-term success—and why small changes in the right places make the biggest difference. 💬 What do you think of these approaches? Leav...

Russell Senger, Vice President of Community Development at The Beryl Institute, describes in this video the multiplicity of services focused on "improving the patient experience" and how they play out at the Institute's conference. Some of the services that Senger includes in his overview are technologies for digital front doors, bedside devices, entertainment, and patient feedback,...

The cornucopia of digital apps for healthcare administration, patient care, treatment, and optimization can be overwhelming, and the growth in AI raises questions of how far to trust each app. Mayo Clinic Platform has created a program to help health IT companies leverage Mayo Clinic Platform data, pursue clinical validation, and get their solutions deployed and adopted by healthcare organizations...

Terry Ciesla, Senior Vice President at ScribeEMR, explains in this video how various AI scribes can be evaluated on the basis on how well they handle complex, obscure, and subtle details. He offers an example of a demo in which ScribeEMR’s ScribeRyte AI product accurately diagnosed a rare disease from East African, Leishmania, and then suggested a prescription and coded the diagnosis. In another c...

For most of us, a fax is just a way to get a document from one place to another. But Shawn Freligh, Senior Vice President & General Manager at Upland Software, recognizes that faxes contain important information that automation can inject into health care sites' workflows. In this video, Freligh explains why faxing is still crucial to health care (and other industries) and how Upland Softw...

Secure file transfer is extremely complicated—particularly in health care, with the variety of data, sources, recipients, protocols, and regulations involved—but it has to become easy. In this video, Gregory Hoffer, CEO at Coviant Software, describes today's requirements for data sharing in health care. First of all, a large healthcare institution might transfer hundreds of thousands of files...

Both CMS and value-based healthcare systems are increasingly leveraging data and enhanced communication to transition patients out of acute care more efficiently, support successful post-acute recovery, and reduce readmissions. In this video, Phyllis Wojtusik, RN, Executive Vice President of Value-Based Care at Real Time Medical Systems (Real Time), outlines the key components of an effective care...

In this interview, two health care interoperability leaders make a strong case for the value of the FHIR Business Alliance. We hear about FHIR as a path toward interoperability from Duncan Weatherston, Chief Executive Officer at Smile Digital Health and FHIR Business Alliance Chairperson, and Mario Hyland, Senior Vice President and Founder of AEGIS.net, Inc. and FHIR Business Alliance Board Member...

For 30 years, Stoltenberg Consulting has been providing consulting services and help desk support to hospitals and clinics. As explained in this interview with Kaitlyn Nelson, Director of Account Solutions and Development, Stoltenberg covers the gamut of support needs: strategic planning, implementation support, optimization, maintenance, training, legacy support, and more. Now, many of these same...

Hospitals rely on thousands of PCs to run daily operations, but how many of them are actually protected? In this interview, Brennen Reynolds, VP of Global Sales Engineering & Professional + Managed Services at Absolute Security, breaks down the hidden vulnerabilities lurking in healthcare workstations—and why security software alone isn’t enough. He shares eye-opening stats on just how often c...

In this interview, Nat Carruthers, Head of Product at Cactus, discusses the opportunities for better design in the health care space. Change is hard and it's easy "to be a nay-sayer", but Carruthers calls on core change agents at health care organizations to apply patience and dedication to find "quick wins" and build on them incrementally. A sizeable portion of the video l...

In this video, three tech leaders discuss the possibilities currently offered by AI agents in health care. Jason Warrelmann is Vice President of Healthcare Strategy at UiPath, a company in the "agentic AI" space across multiple industries including healthcare. UiPath has partnered with Genzeon to focus on health care technology, represented here by Harsh Singh, General Manager of Healthc...

In this interview, Nora Lissy, VP of Healthcare Consulting & Implementation, and James Kirtley, Senior Software Engineer at Dimensional Insight, break down why speed matters when it comes to healthcare analytics. With tighter budgets and growing data demands, hospitals can’t afford to wait months for insights. They share how their approach delivers real results in weeks, not years, and why val...

Discover how technology is reshaping hospital operations according to this panel of experts. Gain insights into workforce transformation strategies and the integration of digital human solutions to enhance efficiency and care delivery. Learn about cutting-edge approaches to optimizing supply chains, while exploring the potential of advanced AI development and emerging AI workloads in driving opera...

IKS Health has analyzed the clinician's daily activities to uncover 16 tasks that clinicians get "stuck with" and that detract from their core task of patient care. In this interview, Sachin K. Gupta, Founder and Chief Executive Officer, explained that IKS Health has found solutions that relieve clinicians of all these burdens and have combined them into a single platform, in contras...

AI drives the automated intelligent document processing provided by the new Concord Connect platform from Concord Technologies, which debuted at ViVE and HIMSS this year. As summed up in this interview with Concord CTO Chris Larkin, Concord Connect uses Straight-Through Processing for HealthCare to classify and extract key information from each document (which could be 200 pages long), then route...

Not all AI in healthcare carries the same risk. Some applications can be deployed quickly with minimal oversight, while others—like clinical decision support—demand rigorous validation. In this interview, Ben Scharfe, EVP of AI Initiatives at Altera Digital Health, breaks down the difference between low-risk and high-risk AI and why this distinction is critical for CIOs and clinical leaders. Schaf...

According to Tom Niehaus, Executive Vice President at CTG, securing your own organization is not enough to prevent attacks. "You might do the best job in the world," but if your suppliers or business associates aren't secure, "your organization remains vulnerable." In this video, Niehaus and Chad Alessi, Managing Director of Cybersecurity at CTG, discuss some of today's...

MediQuant, according CEO Jim Jacobs, is an "active archive" service, in business since 1999. With the growing importance of AI, MediQuant is supporting customers now on the best and safest ways to use their legacy and archived data for those applications. Jacobs points out AI's huge hunger for data and says that customers "miss a lot of the picture" if they can't draw o...

AI is everywhere in radiology—but is it actually making imaging better for clinicians and patients? In this interview, Dr. Ravi Bikram Shrestha, General Manager & Sr. Director of Global Healthcare IT at Canon Medical Systems, shares how AI is being embedded directly into imaging workflows to reduce manual effort, speed up diagnoses, and improve the overall patient experience. From AI-assisted...

In this video, Sandra Johnson, Senior Vice President of Client Services at CliniComp, positions the company's System as a Service (SYaaS) model as a new type of relationship between healthcare organizations and their EHR vendor "making sure you have all the tools, all the services, all device integration, all innovation…provided at no additional cost" she says. Their SYaaS model prov...

One of the most effective—and forward-thinking—frameworks healthcare organizations can embrace to bolster cybersecurity is called Zero Trust. But what does Zero Trust really mean in a healthcare context, and how can it be applied without getting lost in the noise of industry buzzwords? Tamer Baker, Healthcare CTO, and Steven Hajny, Healthcare Technology Evangelist at Zscaler, joined us at the ViVE...