Healthcare IT Today Interviews

Community health centers make up the largest primary care network in the U.S. health care system, serving 1 out of 7 Americans—and in rural areas, 1 out of 3. Dr. Kyu Rhee, President and CEO of the National Association of Community Health Centers, says that their patient base has tripled over the past 20 to 25 years, and he expects it to triple again over the next 20. Watch the video for details a...

Reimbursements in health care have gotten more complex with the growing importance of risk-based, value-based plans and behavior change. In this video interview, Tiffany Waltos, Director of Revenue and Analytics at Community Health Care in Northern Ohio, discusses today’s pressures on revenue cycle management and ways health care providers can respond. Community Health Care, with 19 offices and 65...

[SPONSORED] Empty shelves in a hospital aren’t just an inconvenience—they can delay care. Other industries solved this problem years ago with predictive tools and smarter supply chains. At the 2025 Oracle Health Summit, Kristen Miles, Vice President of Healthcare Product Strategy at Oracle, discusses how automation, robotics, and AI are reshaping supply chain management in healthcare. Miles explai...

In a recent interview at the eClinicalWorks National Conference, Josh Baker, Operations Manager at Orthopaedic Institute of Ohio, reports on some time-saving features offered by the eClinicalWorks EHR. A combination of mobile device support, rules engines, and AI takes administrative burdens off of clinical and support staff alike. The Orthopaedic Institute of Ohio has 12 locations in northwestern...

Our recent interview was all about measurements. The Wooster Community Hospital Health System in Wayne County, Ohio achieved a 20% improvement in their nurses’ satisfaction with their MEDITECH EHR after a six-month effort. This video, interviewing Eric Gasser, Vice President of Information Systems and CIO, shows how statistics and survey data made that achievement possible. Gasser says that Wooste...

Every organization—large and small—can benefit from automating payments versus printing, signing, and sending paper checks. ECHO is helping health care provider organizations and their vendors move away from paper checks to electronic payments like ACH, and providing better security in the process.  In our latest video interview, we talk with Bill Clausen, Executive Vice President at ECHO, along w...

[SPONSORED] Every vendor is talking about AI—but who’s actually making it work in healthcare? At the Oracle Health Summit, we pressed Seema Verma on how Oracle plans to turn promises into real-world change for clinicians and patients. Seema Verma, EVP and GM of Oracle Health, sat down with us to go beyond the headlines. From automation in revenue cycle to clinical trial matching inside the EHR, sh...

Morris Hospital and Healthcare Centers is quite small: an independent, rural system of clinics including an 89-bed hospital. Yet the system is the largest employer in Morris, IL. In this interview, Kim Landers, their Vice President of Patient Care and Chief Nurse Executive, explains how they remain relevant and solvent, and the aid provided by moving to the MEDITECH Expanse online platform. While...

Everyone’s talking about how AI scribes save clinicians time. But what if the bigger win isn’t the clock—it’s the relief of finally walking out of the exam room without a head full of notes to write later? In this conversation, Dr. Scott Eshowsky, Chief Medical Information Officer at Beacon Health System and a practicing family physician, shares how Oracle Health’s Clinical AI Agent is changing da...

As healthcare gets more complex, revenue cycle management has gotten more complex as well as it becoming more difficult to find high quality RCM staff. That’s why it’s no surprise that many medical practices are outsourcing their RCM efforts. This was the case for Heather Boone, Clinical Supervisor at Orlando Heart and Vascular Institute, who decided to work with eClinicalWorks‘ revenue cycle mana...

Fownd is a young company creating an ambient voice recording solution to document evaluations, assessments, and plans for physical therapists. Visits, workflows, terminology, and conversations in general are different in PT than in the physician settings most ambient voice solutions are designed for. Fownd, which has many physical therapists on its team, is designing its solution with every aspect...

Rob Klootwyk, Director, Interoperability at Epic, and Matthew Eisenberg, M.D., Associate Chief Medical Information Officer at Stanford Health Care, offer an in-depth discussion in this video of recent developments in standards and in Epic's tools for information sharing. Learn more about Stanford Health Care: https://stanfordhealthcare.org/ Learn more about Epic: https://www.epic.com/ Healthca...

In this video, Todd Stottlemyer, CEO at Acentra Health, sets forth new initiatives at his company and his own views on leadership. Acentra Health recently launched a consortium named the Safe AI and Medicaid Alliance (SAMA) combining policy leaders and technical experts to develop safe frameworks for AI adoption. The consortium is open to anyone who wants to participate, and deals with issues of c...

[SPONSORED] Most EHR talk starts and ends with features. But what happens when an EHR tries to be a community hub, a research lab, and a partner for both solo practices and enterprise groups? In this conversation from #Charmalot2025, Pramila Srinivasan, CEO of CharmHealth, explains why the company is blurring traditional EHR boundaries. She highlights CharmHealthSquare, a Slack-style network built...

Staffing at health care providers, especially for IT, is being challenged on many fronts. Inflation is up while Medicaid has been significantly cut. New technologies such as AI call for new types of staffing with new skills, which are rare and in high demand. Scarce staff are being won away by competing institutions. This video covers key issues in finding staff, including the use of what Ray Lowe...

A ten-year investment by Concord Technologies in AI is paying off in major enhancements to their platform. In addition to health care data exchange—which supports all types of documents from faxes to, now, secure direct messages—the Concord Connect™ platform provides what Mike Stover, Director of Product Management, calls an "end-to-end solution." Using both machine learning and LLMs, Co...

Modern health care is predicated on helping patients, as well as providers, make effective use of patient data. To do so requires access, identity verification, and smart applications to analyze the data. Thus, it's appropriate that this video brings together leaders from companies in each of these areas. xCures, represented by CEO Mika Newton, offers AI-based tools for aggregating, structurin...

Plenty of digital health companies think they’re built for international expansion—until they hit a wall. It’s rarely just compliance or language. More often, the real problem is the product itself. In this interview from RLDatix’s London HQ, Miles Barr, Chief Technology Officer, shares how his team successfully scaled their health IT platform to five countries—and what most teams overlook when th...

Ever wonder why EHRs seem stuck in the past—built for billing, patched with add-ons, and painful for clinicians? Oracle Health has taken a different route. In this interview, Seema Verma, EVP and General Manager of Oracle Health and Life Sciences, explains why the company rebuilt its EHR from the ground up. She discusses why old databases can’t support modern AI, how Oracle is opening the platform...

As Epic has been one of the prominent EHR in the United States for years, its MyChart portal is used by more than 195 million patients (including probably many readers of this article). Its capabilities have grown enormously over the past few years. This video at Epic's UGM conference interviews Taylor Seale, Software Developer for Epic's Patient Experience, about about many of the powerfu...

We chatted with Kerry Saylor, Director of Client Services at ChartRequest.  In this short video, Saylor talks about ChartRequest's efforts in the ROI (Release of Information) space.  Plus, we talk about RAC Audits and payers increasing demand for records and related records requests.  Until we have ubiquitous healthcare interoperability (will that ever happen?), these records requests are stil...

In this brief video, we ask David Rosenfeld, VP, Sales at RAAPID, what RAAPID is talking about at the RISE West conference.  No surprise he offered a bit of an AI angle in what they called purpose built AI for risk adjustment.  Check out the video with David Rosenfeld from RAAPID to learn more about their risk adjustment AI efforts and some of the other challenges he's seeing in the industry....

This video is an in-depth exploration of a headband named SONU from SoundHealth, which relieves congestion through stimulation of the nasal cavities. Founder and CEO Paramesh Gopi explains the scientific research that led to SONU, how it uses scans and AI to customize treatment to the individual, and the clinical trials that won FDA recognition for SONU. (Be sure to check out John's previous r...

Personalization in healthcare often stops at broad labels like “diabetic” or “post-op patient.” But what if every person’s care prompts were based on their exact needs, timing, and preferences? That’s the N of 1 approach- and it’s already becoming achievable. In this interview, Mike Serbinis, Founder & CEO of League, explains how his team is building technology to engage patients and members a...

FaceTec is so confident in its face verification technology that it launched a Spoof Bounty Program to challenge anyone to bypass its system with a Spoof artifact or deepfake video. Bounties are a practice common among top security firms but unique in the biometric industry. Jay Meier, Chief Identity Technology Strategist, notes that the program attracted 150,000 attack attempts, with only two min...