Healthcare IT Today Interviews

Alert fatigue, often cited as a source of burn-out in the medical professions, is a symptom of bad design. Dr. Gidi Stein, CEO and Co-founder at MedAware, explains in this video why there are so many alerts and why so many are worthless. MedAware has led to a 90% reduction in alerts among sites using the system, and 40% of the alerts MedAware generate lead to a change in the physician’s action. &n...

In this video interview, Navin Jain, Practice Administrator at Cookeville, described how they put in place the key parts of an improved workflow. They streamline their forms and allow patients to fill out information at home.  Plus, they automated most of the check-in process for patients. As a result, the staff have less work, the clinic can prepare for the patient's visit in advance, and th...

Remote patient monitoring often deals with averting crises: for instance, the familiar fall alert devices you see advertised on TV. Many people with autism, Down syndrome, cerebral palsy, or other conditions that involve intellectual and developmental disabilities (IDDs) can end up in crisis because their stress goes unnoticed until they are no longer able to cope. A platform from Awake Labs can h...

Trachoma remains the world’s leading infectious causes of blindness, yet for decades we have had the antibiotics to treat it. Sightsavers is an international charity dedicated to preventing avoidable blindness and is working in Africa and Asia to eradicate this disease. Their programs are having a significant positive impact. A key to their success is effective use of GIS technology to track and m...

88% of MGMA’s physician practice members say that workforce issues are creating financial challenges for them. Add to that high inflation, supply chain problems, as well as personal safety concerns and it’s not surprising to see why some see a bleak future for practices. Dr. Halee Fischer-Wright, sees a reason for hope and is working alongside her MGMA colleagues to push for long-term solutions th...

Physician burnout has been and will be a hot topic in every healthcare organization.  However, are enough organizations also looking at the burden their non-clinical staff are experiencing?  The reality is that if you don't take of your non-clinical staff that has a trickle down effect that impacts patients and doctors.  This is a really big problem that needs to be addressed. &nbsp...

There are solid financial reasons for reducing energy use in your data center, for eliminating medical waste, and for increasing the diversity of your staff. But these initiatives also have impacts on your patients and the community. Erin Jospe, MD, Chief Healthcare Advisor at World Wide Technology, explains the connection in this video interview.   Learn more about World Wide Technology: htt...

As a healthcare organization expands, this often would mean their IT staff would have to source a local data center vendor and everything that's involved with hosting your EHR on a private cloud that is reliably close to the new locations.  Needless to say, this type of effort isn't an overnight process and could slow down the expansion.   This was exactly the challenge that Bryant Stetz...

At some point in our lives—perhaps many points—we will pass through a long-term or post-acute care (LTPAC) facility. But these facilities are afterthoughts in our health care system, and were excluded in particular from the huge digitization of health care triggered in the United States by the 2009 HITECH act and 2010 Affordable Care Act.   In this video, you can hear about the technologies a...

I love being around people that just ooze passion for the work they do.  You know the type of person I'm talking about.  The people who have dug so deeply into a subject that they can share every nook and cranny and when they do you know they understand that topic 1000 times better than you.  Often times, when they describe all the details, I realize that I'd seen or felt what they...

Scheduling physicians is complex. There are many rules, guidelines and personal preferences that need to be considered. Manually creating the physician schedule can lead to an unbalanced workforce and general unfairness which can lead to turnover. Using a robust scheduling tool that can accommodate a multitude of input factors can help ensure a more equitable schedule with much less effort.  ...

“A lot of strategics that are well capitalized, so large public companies that are flush with cash, that have seen the valuation trends in healthcare IT over the last few years mostly sat that out, with a few notable exceptions. They’re now saying this is sort of like Black Friday or Cyber Monday, we’re buying companies and now’s the time. And so you have a lot of strategics thinking really hard a...

Over these past couple of years as healthcare continues to move towards a more digital world, we've started to hear complaints over the old systems, such as printing and faxes, still being used. Yet these companies specializing in these older systems remain steadfast in their importance to everything running smoothly. So how do you balance the old with the new? Where do print management software s...

For years, webinars have been a fantastic way to increase brand awareness and to generate leads. When the COVID-19 pandemic hit and in-person conferences were not possible, there was an explosion of online educational offerings. Instead of one or two interesting webinars each week, suddenly we were all inundated with dozens of webinars. Are webinars still a good marketing tactic?   We sat dow...

At the eClinicalWorks National Conference, I had a chance to hear about RCM as a Service first hand from Todd Mallon, Chief Financial Officer at Advocare.  Mallon and his team at Advocare decided back in 2019 to use eCW's RCM as a service.  We wanted to know what factors contributed to their decision to move from inhouse RCM to eCW's RCM as a service and what has been their experience wi...

In our increasingly digital healthcare world, ePrescribing has become a necessary tool in order for patients to get the medicine that they need. Up until recently, ePrescribing has been a sort of monopoly with little to no competitors or innovation. But now FDB Vela is moving into ePrescribing with innovation as their main goal. We sat down with Lathe Bigler, General Manager at FDB Vela, and FDB V...

To better understand some of these over arching trends in healthcare automation, we sat down with Matt Dickson, Senior VP of Product, Strategy and GM of Stericycle Communication Solutions.  We asked him what he was hearing were some of his customers biggest challenges.  Plus, Stericycle just completed a big consumer survey so Dickson had great insights into how the market is reacting dif...

Naturally as healthcare moves into a more digital space, more tech is needed to accomplish every day tasks. This opens up a new market that is largely attractive to Big Tech. However, the success of this move varies from company to company. Some companies were able to organically integrate into the world of healthcare while others forced their way in. This all comes down to their mission statement...

Winning Agency of the Year once is hard enough. Winning it twice is an incredible feat. Earlier this year, Clarity Quest Marketing won the 2022 Medigy HITMC Award for Agency of the Year. It was the second award for the company based in Mystic, CT.    HITMC sat down with Christine Slocumb, President at Clarity Quest Marketing, to find out more about the agency and how they were able to ac...

In this interview, we talk with Ryan Sheedy, Caregiver and Founder at Mejo, a web app that helps families track their child's most important medical & care information.  Sheedy's story starts when his son was diagnosed with a rare genetic condition called Costello Syndrome.  Frustrated by the number of times he was asked "tell me about what's going on with your son?" and needing to b...

In this interview, we talk with Katheron Intson, Founder and CEO at Varient, an app that tracks rare disease treatment and connects genetically similar patients to know which treatments have worked and which haven't worked.  As a PhD student in the lab, Intson discovered that one of the most helpful resources for the rare disease community was connecting families for discussions around which...

Kristy Dickinson, Patient, Founder and Managing Director at Chronically Simple, which provides a digital health tool for patients and caregivers.  As a rare disease patient herself, Dickinson needed something to better manage the plethora of specialists she was seeing across different organizations.  Plus, she needed to connect them all and track her health records since they weren't doi...

Identity management is one of the top problems HIEs face today.  There are numerous complications that happen when you try to ensure the identity of a patient.  To better address identity management at SCHIO, Dan Chavez, Executive Director of SCHIO (Santa Cruz Health Information Organization), turned to Verato.  We had a chance to catch up with Chavez at the DirectTrust and Civ...

Have you ever scrolled through Netflix for something to watch, only to get overwhelmed by the sheer amount of tv shows and movies they have available? So you get stuck scrolling through option after option for way too long until you give up and just re-watch the same show/movie again? Chronic Illnesses, such as diabetes, can have the same effect. So much of your health and well being with diabetes...

As we continue to shift healthcare into a more digital world, it’s important to have a reliable Cloud to back up and store all of the data and digital solutions. But how do you know which Cloud is the right one for your organization? eClinicalWorks (eCW) went through this process a couple of years ago and is so pleased with their decision to go with Microsoft Cloud that they are investing over $10...