Healthcare IT Today Interviews

One of my favorite HITMC Awards is the HITMC Rising Star award.  I love how it recognizes someone who is new to healthcare, but in many cases has marketing and PR experience in other industries.  This often means that the winner is bringing in some outside knowledge and perspective that can benefit healthcare.  This was definitely the case with 2022 HITMC Rising Star Award Winner,&n...

Rochester RHIO transferred its HISP infrastructure and started using Secure Exchange Solutions (SES) for clinical data exchange and HISP services.  To learn more about this move, we sat down with Sara Abrams, MPH, VP, Data Analytics and Quality Assurance at Rochester RHIO. Sara managed the HISP migration process and shared her perspective about the decision to move to SES and what it took to...

To learn more about the evolution of UV technology and how healthcare organizations are using it today, I sat down with Grant Morgan, CEO and Co-Founder at R-Zero Systems at R-Zero Systems.  He shared with us about UV technology and what healthcare organizations are doing when it comes to disinfection systems.  Morgan also shared some of the challenges healthcare organizations face when...

To better understand what’s really causing burnout in physicians, I had a chance to interview Dr. Eve Bloomgarden, MD, COO at IMPACT and CDO of Women in Medicine, Dr. Subha Airan-Javia, MD, CEO & Founder at CareAlign and Hospitalist at Penn Medicine, and Shane Danaher, COO at Divurgent.  They each dive into the nitty gritty details of the causes of burnout that many of us don’t even recog...

AI in healthcare has become a huge topic of interest, but what does the practical application of AI look like? At the recent Ai4 Conference, we sat down with Vincent J. Major, PhD, Assistant Professor in the Department of Population Health and Lead in Operational Machine Learning EHR Integration at NYU Lagone Health to learn more about him and his work with AI in healthcare.   Learn more abou...

Did you know there are over 1 million addresses in the DirectTrust directory?  That’s right.  There are 1 million endpoints that can easily receive a direct message sharing patient information.  Considering there are only a little over 600k doctors in the US, this is good progress.  However, any directory of this nature also has its challenges.  That’s why DirectTrust put...

It wasn’t that long ago that blogs and blogging were the most effective way to demonstrate thought leadership and drive interested parties to your website. With the rise of podcasts, video, and social media platforms, blogs have declined in popularity. Are blogs still worthwhile? And if so, what can you do to make your blog stand out?   We sat down with one of the original healthcare bloggers...

Adopting technology solutions that have a no-code or low-code approach makes sense for healthcare organizations right now as the industry continues to grapple with workforce challenges. This is especially true when considering form solutions that capture patient information.    Healthcare IT Today sat down with Cedric Savarese, Founder and CEO of FormAssembly, a company that makes a secu...

What does it take to be a consistently successful healthcare PR Professional? According to Grace Vinton, Account Director at Amendola Communications and all-around media guru, it’s about 5P’s – purpose, persistence, patience, people, and policy.   Grace drops about a dozen pearls of wisdom in our short interview.   Learn more about Amendola Communications at: https://www.acmarketingpr.co...

Given the relatively recent transition of leadership at MEDITECH, I thought it would be a good time to check in with MEDITECH's Executive Vice President & COO, Helen Waters.   In our discussion, we cover a broad range of topics including how the leadership change has gone, the impact of COVID, and where they're headed in the future.   Learn more about MEDITECH: https://ehr.medit...

Marketing budgets are never easy. Everything from determining the right amount to ask for to defending your spending allocation is challenging. It is even more difficult when there is misalignment between Sales and Marketing. One way to budgeting better is to use a bottom-up approach (start with meetings booked and leads generate vs revenue) and more realistic math.    HITMC sat down wit...

Robin Farmanfarmaian, Author and Professional Speaker just released a new book called “How AI Can Democratize Healthcare." (Side Note: You can get a free chapter download at democratizinghealthcare.ai)  If you've been to a health IT conference, then you've probably heard Farmanfarmaian speak.  In those talks, she shares more healthcare innovation per minute than any other speaker I've se...

A brand is more than a logo, a color palette, and a smartly crafted tagline. When properly articulated and carefully implemented, a brand can help guide strategic business decisions. Building a brand of this strength is a journey that requires a disciplined approach. Labelmaster, a 50-year-old company is currently on such a journey and their goal is nothing short of a brand that will drive growth...

Maple is a Canadian Healthcare success story. Founded in 2015, the company has grown steadily and is now Canada’s largest online network of doctors. They offer both virtual care services as well as a virtual care platform. They experience the meteoric rise in usage during the COVID-19 pandemic and the subsequent decline, but unlike other telehealth providers, they expected this and planned for it....

It's one thing to talk about interoperability in healthcare and it's another to talk about where sharing of health data is really happening.  That's the discussion I had with Anil Jain, MD, Chief Innovation Officer at Innovaccer, when I asked him where we're at when it comes to healthcare interoperability.  In this video interview, Dr. Jain shares where healthcare organizations are...

As we continue to learn about how the industry is responding to TEFCA and which organizations are planning to apply to be a QHIN, we thought it would be valuable to sit down with CommonWell and a CommonWell member, MEDITECH, to learn more about their thoughts on TEFCA and CommonWell's choice to apply to be a QHIN.  In the video interview below, Mike Cordeiro, Director Interoperability Market...

One of the people who's had a front row seat to some of the major happenings in health IT is Zane Burke.  Most of us got to know Burke during his two decades at Cerner Corporation (now Oracle Cerner) where he eventually became President.  Then, Burke was CEO of Livongo Health before it was eventually acquired by Teladoc.  Burke is now CEO at Quantum Health.  Given everything th...

The shortage of healthcare staff is growing more acute. Hope for a quick bounce-back to a pre-pandemic “normal” has all but faded away. As organizations continue to scramble to adjust to the current reality, leaders may want to give thought to ways they can improve their work environments and attract/retain staff over the long-term. Dr. Adrienne Boissy, Chief Medical Officer at  @Qualtrics&nb...

While many would like to eschew fax in healthcare, the reality is that faxes are still an extremely important part of data sharing that happens in healthcare.  At least in the current environment, if you want to solve the healthcare interoperability problem, you’re going to have to include some faxing.   This was the reality that Therasa Bell, Cofounder, President & CTO at Kno2, foun...

All around the globe, healthcare systems are beginning to strain and fray as physicians, nurses, and other healthcare professionals leave their positions or scale back their hours. There is no silver bullet. Restoring our health systems and re-energizing staff is going to require change and improvement on many fronts. Technology can help, but only if it reduces the administrative burden. Dr. Katha...

As we march towards more in-home and remote care, the need for digital innovation was at an all time high. Without giving it too much credit, COVID-19 accelerated the pace of innovation in this area. It was vital to find alternate solutions to provide the care people needed.    Philips has invested in making telehealth more accessible and seamless for patients as well as physicians aroun...

Remote patient monitoring is everywhere in healthcare today.  We see that in our ever expanding list of remote patient monitoring companies.  It's not a reach to say that healthcare and startup companies are working hard to monitor every piece of your health remotely.  Everyone sees the potential of having access to your health data in an ongoing basis in order to assess deteriorati...

In a recent report, KLAS Research separated their Patient Outreach category into two new categories. The Patient Communications category groups together solutions that are primarily focused on administrative outcomes like appointment reminders and payment reminders. The Patient-driven Care Management Solutions are ones that focus on clinical outcomes and helping patients through their care journey...

Inspired by what is happening in the US with the Direct Primary Care movement (DPC), Lotus Medical, is bringing elements of that approach to Canada. Based in Quebec, the company is focusing on designing a better physician as well as patient experience through friendlier office layouts and advanced technologies. They hope to change primary care in Canada. Healthcare IT Today sat down with Philippe...

Victoria Stone leads the marketing efforts at the Medical Group Management Association (MGMA). Over the past year her team has launched a new information service to their members: DataDiscovery. The ads that supported that launch won a 2022 Medigy HITMC Award and Stone herself won the Award for Rising Star of the Year. Stone was quick to point out that even though there is just one name on the awa...