Healthcare IT Today Interviews

The shift from hosting Epic in your own data center to now hosting Epic in the cloud has been amazing to watch. For the longest time, no one would even consider hosting Epic in the cloud. Not even Epic. However, Epic and its customers have shifted their mindset in a big way and now it seems that everyone is hosting Epic in the cloud or moving that direction. In order to learn more about this impor...

[Sponsored] CharmHealth, an EHR company known for catering to small and independent medical practices, is adding features for larger provider organizations. The move into what the company calls the “enterprise space” reflects both a response to existing customer growth and a desire to capture new, larger clients. Healthcare IT Today sat down with Venky Chellappa, CharmHealth’s Vice President of Sa...

We were happy to be able to take part in the Epic UGM conference in Verona, WI this year. If you missed it, be sure to check out all the Epic UGM announcements that we covered. In that article, we kind of glossed over the fact that Epic was working on over 100 AI projects. We did that partially because Epic didn’t put too much focus on it in their UGM keynote. However, it was clear that AI was goi...

The Mayo Clinic Platform is chasing the perennial technology promise: of boosting innovation from a wide range of sources by reducing the burdens of development, testing, integration, and administrative management. Jeff Wu, Vice President of Technology describes their platform as allowing "rapid iteration at early stages with non-production data" to "build trust over time." The...

Bambu AI augments psychological and behavioral treatments in two ways: by providing ongoing support between the patient's weekly or monthly visits, and by summarizing the conversations that patients have with their Willow app and presenting the clinician with information about the patients on a weekly basis. CEO and Co-Founder Zack Lamb emphasizes that Willow maintains privacy by keeping all p...

The term "workflow" comes up repeatedly in this interview with Dr. Ed Lee, Chief Medical Officer at Nabla, and Dr. David Lovinger, MD, FHM, FACP, Associate Chief Medical Officer and Chief Informatics Officer one of Nabla's clients, Carle Health of central Illinois. Lee said that it's critical for AI Medical Scribe solutions to fit in with clinicians' workflows. Lovinger advis...

Both Rackspace Technology and Dell Technologies have long been know for their technology and cloud solutions. But Jason Jones, Executive in Residence at Rackspace Technology, and Michael Fredericks, Global APEX and Multicloud Healthcare Lead at Dell Technologies, believe that you have to take a thoughtful and strategic approach to adopting multiple cloud, on premise, and hybrid cloud. Jones strong...

The medical field has realized that the way the patient experiences their own pain, problems, and recovery is just as important as the vital signs and other clinical observations recorded by the clinician. For instance, when one takes physical therapy, the staff routinely give you a questionnaire asking how well you can perform the activities of daily living. PatientIQ  is in the forefront of thes...

Most health care sites are using healthcare systems that are several years old. In a recent Healthcare IT Today interview with Dell Technologies and AMD, Harini Malik, Global Strategic Biz Dev Head for Healthcare at AMD, points out that this legacy equipment is insufficient for the new demands of high-performance computing. First, of course, old equipment provides poorer performance than today&#39...

In this far-ranging video, two experts in health care explore current and potential solutions to the much-hated process of prior authorization in medical care. Shereese Maynard, MS, MBA, Co-Owner at Nostradata Medical, calls prior authorization "critical yet contentious." The way it's done now, in her assessment, it ends up increasing costs "down the line" because patients&...

Akamai emerged just as the Web was getting big, and has been making web traffic fast and secure through most of the Web’s history. According to Tony Lauro, their Director of Security Technology & Strategy, one-third of the world’s web traffic passes through their servers. And Lauro has special insights for keeping health care sites secure. Watch the video for more insights about modern securit...

You may remember that last year we shared a video interview with FinThrive talking about a new RCM technology adoption model that they had put together and were sharing with the industry at HFMA.  At this year's HFMA, I wanted to follow up with the FinThrive team to learn about what's happened with the adoption model since they first launched it and what's changed. In order to really u...

Heidi Health automates note-taking with a high degree of customization: Clinicians can create highly detailed templates to capture the measures needed in their disciplines, or enlist the help of the Heidi team to create templates. Clinicians can add extra information after the patient interview. Different levels (brief versus detailed) can be chosen. Heidi is so confident in the value of their cus...

AI for Revenue Cycle Management (RCM) is hot topic right now. Are we heading for a day when RCM will be completely automated? Is that the path we are on and if so, is it a good path? Hear honest answers to these and other tough questions. To explore this topic, Healthcare IT Today, wanted to ask an executive that works in this area to come on-camera for a “Tough Questions” interview. Michael Quinn...

Moving healthcare infrastructure to the cloud is an effective way to keep IT infrastructure costs in check AND to improve recovery after a cybersecurity incident. These are two reasons why Canadian healthcare organizations, which have limited budgets, are turning to Pure Storage. Healthcare IT Today had the opportunity to speak to Bill Bryer, Pure Storage’s Canadian Healthcare Lead about their wor...

When choosing a setting for their new ambient AI scribe solution, Arnavaz Hajizadeh Barfejani and Ali Daneshmand, Co-Founders of Zirr AI, chose general practitioners because they see enormous numbers of patients each day and could save significant time by letting generative AI create transcripts and SOAP notes. They plan to extend support to many specialties, but not by providing templates. Danesh...

While it is generally accepted that AI is beneficial to healthcare, there are valid reasons why some clinicians are skeptical of the technology – especially ambient clinical voice solutions. Here’s why. Healthcare IT Today had the opportunity to sit down for a casual conversation with Dr. Michael Blackman, Chief Medical Officer at Greenway Health. We wanted to ask his opinion on a phenomenon we ha...

We all feel it.  We all know it's there, but we often gloss over the tension that exists between payers and providers.  That's why we were excited to sit down with Steve Rowe, Healthcare Industry Lead at 3Pillar, to talk about this topic head on.  As a product development partner for both payers and providers, 3Pillar's Steve Rowe has a front row seat to what he appropriately describes...

OpenText is a company with extensive experience in financial services, manufacturing, and other industries. What are they doing in healthcare? Healthcare IT Today sat down with Sandy Ono, Chief Marketing Officer at OpenText to find out more. Key Takeaways 1. OpenText is focusing on offering 3 core solutions in healthcare: (1) content management; (2) communications/experience management; (3) Asset...

Anyone that’s been involved in patient care understands how valuable it is for patients to have a well done Advanced Care Plan (ACP) that’s been communicated to their family and caregivers. Trying to do advanced care planning in the heat of the moment is challenging and fraught with all sorts of problems for the patient and the clinician. This is why it is so valuable for patients to have a well d...

According to Robert Connely, Global Industry Market Leader, Healthcare at Pega, the safest and most productive ways to use AI at this time are to do a little at a time. Pega has been offering analysis and workflow solutions for 40 years, and have put more focus on healthcare lately. Now they offer payers a wide range of solutions to automate elements of acquisitions, onboarding, engaging with memb...

AI is and will be a powerful tool for clinicians, but lost in all the hype is the fact that it can help the people who create those tools. The development team at Greenway Health is using AI internally to accelerate their work and deliver quicker for their clients. Healthcare IT Today sat down with David Cohen, Greenway’s Chief Product & Technology Officer to learn more. We caught up with him...

Pharmacists remain one of the most underutilized resources in healthcare. Reducing the administrative burden on Pharmacists means more capacity for them to care for and advise patients. Asepha is hoping to do just that with their AI-based workflow solutions. Healthcare IT Today had the opportunity to ask Eunice Wu, PharmD – Asepha’s CEO and Founder – how pharmacists can be leveraged more to patien...

Greenway Health’s CEO, Pratap Sarker, made several bold statements at the company’s annual user group meeting and has set the organization on an aggressive path forward. One of his promises was that all future innovations from Greenway would be based on AI. Learn more. Healthcare IT Today had the opportunity to sit down with Sarker shortly after his opening keynote address at the company’s annual...

Effective patient engagement–which is fundamental to value-based care–is based on gathering all available information about each person in a privacy-respecting manner. Celebrus has been helping organizations in finance and retail build profiles of their clients for more than 25 years: “small p personalization,” according to Maigari Jinkiri, VP of Business Development. In this video, Jinkiri explai...