Healthcare IT Today Interviews

Brand de-positioning is a subtle and powerful way to stand apart in a crowded market. It focuses on what your organization can do for customers that competitors cannot. See how Rimidi successfully adopted this strategy and is seeing significant lead generation growth. To find out more about this approach, Swaay. Health sat down with Cortney Williams, Group Director, Health IT at Alloy and Emily Ke...

Engaging websites in healthcare require a delicate balance between what organizations want to convey and what patients want to access as well as between privacy compliance and collecting enough information to provide a personalized experience. Here are three tips to achieve that balance. Swaay. Health sat down with Drew Veach, Senior Account Manager at BizStream – a digital agency specializing in...

MedPeds is strongly oriented toward innovation. Twenty years ago, before the HITECH Act subsidized electronic medical records, MedPeds adopted eClinicalWorks in a purposeful way: They scanned active medical records into eClinicalWorks and took away the clinicians' pens and paper. According to Dr. Seth Eaton, Medical Director at MedPeds, this system saves their organization time and cost. The p...

Altera Digital Health has run an operation in multiple Canadian provinces for more than 38 years, according to Michael Kearney, Vice President of Operations in Canada. They partner closely with clients there to implement their cloud-based Sunrise EHR, their dbMotion data integration platform, and more. In this short video, Kearney lays out some of the places Altera operates and how they address cl...

Harmony Healthcare IT was an exhibitor at the eHealth 2024 conference in Vancouver Canada and spoke to many attendees about the benefits of using an online archive for their legacy EHR data rather than paying to keeping those old systems running. Amy Holmes, Marketing Director at Harmony Healthcare IT was kind enough to hop on camera to share her thoughts with us. Learn more about Harmony Healthca...

Through his work, his podcast, and his social media listening, Joshua Liu, CEO of SeamlessMD has his fingers on the pulse of healthcare. Healthcare IT Today caught up with him at the eHealth 2024 conference to get his take on the latest trends in health IT. According to Liu, AI technologies like ambient clinical voice are not a universal fit for every clinician. He cited a recent study by The Perm...

Two out of five HIMSS members live outside the United States now. This represents tremendous growth in the international reach of HIMSS, which is the subject of this interview with President and CEO Hal Wolf. The interview was held at HIMSS Europe, where HIMSS has a growing presence and a global office in Rotterdam, Netherlands. Wolf says that the problems faced by clinicians are worldwide in scop...

Qualtrics is a data collection and analysis platform that’s used by many in health care, focused on “experience management.” In this video, Adrienne Boissy, MD, Chief Medical Officer, explains that good treatment depends on empathy—even on love. Leading organizations (the Mayo Clinic is mentioned in particular) use data to measure patient experience and ask whether employees are “living your value...

MEDITECH is helping to address interoperability in Canada with their Traverse solution. Unlike an HIE, Traverse does not store any health data. Instead, it uses a federated approach where the data remains in the source system. Here’s how it works. Healthcare IT Today recently had the opportunity to catch up with the MEDITECH team at Canada’s largest health IT conference – eHealth 2024 in Vancouver...

Before Guidewell DCMG implemented the Prisma AI service from eClinicalWorks, intake on a patient could take two days when the office was busy. Why this long? Guidewell operates in Florida and many patients come from out-of-state and their records are scattered among various HIEs and other healthcare organizations. Obtaining the records, reading them, and entering summaries into Guidewell’s own EHR...

ModMed has been offering their cloud-based EHR for 15 years, so they have built up a database on more than 600 million unstructured texts in real-life clinical use. Therefore, now that they are adopting AI, their ambient listening tool can generate specific, highly accurate structured data from a patient interview. They don’t need a Large Language Model (LLM) the same way other ambient clinical vo...

OntarioMD is working closely with clinicians, provider organizations, consultants, and vendors, to accelerate the adoption of AI in healthcare. They are trying to cut through the hype to arrive at the best way to deploy the technology to maximize impact while minimizing cost and disruption. Healthcare IT Today caught up with Fox again at the eHealth 2024 conference in Vancouver, BC. We wanted to s...

ScribeMD performs well at the common use of ambient voice to create notes, which Toubiana says they can do in 20 seconds, producing notes that more than 99% of the time require no editing. In addition, ScribeMD provides a search engine, which allows doctors to query up-to-date guidelines and other information, a tool to analyze lab reports, and a tool for patient outreach. Learn more about ScribeM...

This video interviews leaders from a health information technology services firm, HCTec, and a front-line safety-net health care system, St. Barnabas Hospital in the South Bronx, New York City. In this extensive discussion, these leaders explain the elements of a successful partnership that implemented a new EHR, ERP system, and patient portal in about nine months. Michelle Moran, Chief Growth Off...

According to Rich Eels, VP of Innovation & Integration at United Digestive, the company is committed to continuous improvement. This trait works well with eClinicalWorks in the cloud, given the ability of a cloud service to introduce new features quickly. Running on Microsoft Azure also provides access to many resources and features. United Digestive makes extensive use of the patient access f...

Maryland Endocrine has quickly made the big journey from paper billing to on-site payments. The company had eClinicalWorks installed since 2004 (they were actually eClinicalWorks' 34th customer), but when Kimberly Stahl, Practice Administrator, came to the company, it was still collecting payments by sending paper bills by post. Bills were often delayed for months or never sent at all. The com...

The KLAS Research report on Global Patient Engagement 2024 found that healthcare organizations outside the US are investing in patient portals, digital front door experiences (self-scheduling and self check-in) and virtual care/patient monitoring. Healthcare IT Today sat down with Everton Santos, Vice President of International at KLAS Research to hear his insights on this report from KLAS. Learn...

Collecting social determinants of health (SDOH) information from patients is challenging. It is not easy to ask if a person is experience food insecurity or is currently unhoused. Qliqsoft is making it easier to get this important information while maintaining dignity. Healthcare IT Today caught up with Bobbi Weber, VP of Product Marketing & Customer Success at Qliqsoft, a company that provide...

There were three burning questions we wanted to ask NextGen’s CEO David Sides. (1) How are they improving their mobile app? (2) What’s happening with Mirth? (3) How are they approaching cybersecurity? Good news on all fronts. David Sides, CEO at NextGen Healthcare (NextGen) graciously agreed to sit down with Healthcare IT Today for an impromptu interview. We had three burning questions to ask him...

Rural areas represent 20.0% of the U.S. population, a percentage that has actually increased recently. TruBridge has joined a consortium of experts called the TRAIN program (standing for “Trustworthy, responsible AI network”) to make sure that these experts take into account the needs of rural residents and the health care sites that serve them. Rural areas, even though they are not quite the melt...

Kaustubh Sharma, Co-Founder and CEO at ambient voice provider MarianaAI, promises a “three-click process” to generate documentation from a patient visit. He describes their product as an “end-to-end approach” that starts even before the patient enters the room, pulling together a summary of the patients’ conditions in 30 to 60 seconds to help the physician guide the visit. Learn more about Mariana...

Connexall addresses traditional hospital concerns such as fall prevention, other patient safety, and reducing alerts. According to Sandy Saggar, Interim Chief Executive Officer, they achieve this through great flexibility. On the one hand, they connect to a wide range of medical devices through standard protocols and remain vendor-neutral, which is important for hospital systems that have to integ...

This video provides a wide-ranging discussion of data acquisition, analytics, and AI in health care involving Dr. Keith Morse, MD, Professor, Pediatrics, and Medical Director of Clinical Informatics at Stanford Children’s Health, and Dr. Armando Bedoya, MD, Chief Analytics and Medical Informatics Officer at Duke Health. They had both just spoken at the SAS Innovate 2024 conference about the use of...

This unique video presents a far-ranging conversation with Nio Queiro, President of The Queiro Group. Topics include changes in revenue cycle management (RCM), the role of AI, the importance of being willing to evolve with the times, and finally, a discussion of Queiro's inspiring and practical book,  Joy Notes: Balancing the Trauma with Triumph. The Queiro Group consults with health care inst...

As we continue to share more about ambient clinical voice, we're excited to share an interview with Matt Keefer, MD - Chief Medical Informatics Officer at Children's Hopsital Los Angeles (CHLA), and Ed Lee, MD, MPH - Chief Medical Officer at Nabla, to hear about CHLA's experience using Nabla first as a pilot and now rolling it out to all 600 specialists at CHLA. Dr. Keefer talks about...