Healthcare IT Today Interviews

Have you ever wondered what it would be like to be the doctor to the president?  Did you know that a doctor has to be within 2 minutes of the President of the US at all times?  While we can't all have a doctor following us around, what can we learn from the care the President gets?  I had these questions and many more come to mind when I discovered a new book called Transforming Presidential Healt...

We talk a lot about the importance of data in healthcare.  Not just data, but clean data that can lead to insights that improve outcomes.  It turns out that high quality healthcare doesn't just magically happen.  It takes a thoughtful strategy and good partners to help you address your data and insight needs. One of the companies that understands healthcare data better than anyone is a company tha...

Having attended multiple eClinicalWorks user conferences, one of their big efforts was to move all of their users to the eClinicalWorks cloud.  eClinicalWorks had made a big investment in cloud and they wanted all of their users to benefit from the reliability, scalability, and benefits of being on the cloud. With this in mind, I sat down with V Cantrell, MD, CMO at HealthNet and Abigayle Gomez, E...

Andy Gulbis, MD, Owner at Dr. G Medical Solutions, says that one of people’s top concerns is for the last week of their life “to be on my terms.” In this extended video conversation, Gulbis and Rishi Sarna, MD, Chief Clinical Officer at Backline, discuss the purpose and process of advance care planning (ACP). Advance care planning is one of the major focuses of Backline’s planning and scheduling p...

North Country HealthCare is a highly rated clinical provider running three critical access hospitals in northern New Hampshire. In this video, their CIO Darrell Bodnar describes their on-going efforts to optimize and integrate a new EMR. They have a long-term relationship with tech consulting firm CereCore, represented in this video by Bob Gronberg, their AVP MEDITECH Professional Services. When i...

One of the leaders in the AI medical assistant space is Nabla. We’ve had a front row seat to their growth over the last year led by Alex Lebrun, Co-founder and CEO at Nabla. While at the HLTH 2024 conference in Las Vegas, we had a chance to catch up with Lebrun to hear about their growth as a company and how their product has evolved, from a solution focused on ambient clinical voice documentation...

One of the big challenges that healthcare faces is that AI and other technology solutions have promised the world to healthcare leaders and then often fallen short.  Once this happens, it creates a really challenging uphill battle for the next technology.  This has been particularly true with revenue cycle leaders who often express skepticism about AI's role in healthcare due to past overpromises....

When the internet first started, websites were essentially full of static content.  Very useful at the time, but not very dynamic.  As internet technology evolved, websites were able to be much more interactive and were able to do things like user-generated content, dynamic content, and facilitate broad collaboration with other people.  Not to mention, the internet became much easier to use and im...

AI and automation are all the buzz in healthcare technology right now.  There's a feeling that if you're not doing it, then you're doing something wrong.  The challenge for healthcare IT leaders is that they aren't sure the best ways to leverage AI and automation.  Plus, they're asking which are real and which aren't truly tested on healthcare problems. To learn more about this topic, we sat down...

One of the biggest announcements at the eClinicalWorks Annual Conference was the advancement of the Sunoh.ai medical scribe product that automates the creation of clinical notes for the clinician.  If you've followed us for a while, you know we're big fans of everything that's happening with AI Medical Scribes and the impact for good they can have on clinical documentation. Of course, while it is...

The pressures for data exchange and interoperability have converged on the concept of a health data utility. At the DirectTrust conference, Angie Bass, Chief Strategy Officer at Velatura, describes this as a "unifying force" that is "supported like a public utility" to exchange data among health care facilities. However, the business opportunities no longer lie simply in exchanging data, which is...

One of the scariest things in healthcare right now is having your organization breached. While systems are sometimes breached through more traditional approaches to hacking, the most common breaches today generally occur when hackers steal someone’s credentials. In fact, many hackers are using social engineering attacks on IT help desks to breach healthcare systems. This is why identity management...

The February cyberattack against the Change Healthcare clearinghouse not only compromised patient data but left health care providers in a financial crisis. Within 48 hours of the attack, another clearinghouse called Availity set up a free digital connectivity option for payers, providers, and third-party administrators to assist an industry in crisis. As a result of its efforts, Availity experien...

At the recent MEDITECH Live conference, I had a chance to meet hundreds of members of the MEDITECH community and hear from many of the top executives.  In case you missed it, be sure to check out my summary of some of the key insights at MEDITECH Live.  There's always a lot to take in at a user conference, but the best part is to hear the firsthand experiences from the healthcare leaders attending...

At the recent DirectTrust conference, Ken Romo, Global Director at ETHERFAX, shares with us that they are not just a fax company: He describes them as a cloud Infrastructure as a Service (IaaS) company offering a “secure exchange network” that also includes fax. Romo is highly concerned with interoperability and sees DirectTrust as a way to form a "federation" with their competitors to ensure easy...

healthKERI provides secure data exchange by allowing endpoints to verify themselves and maintain their own secret keys, removing the overhead of trusted third parties and their certification processes from data exchange. CEO and Founder Jared Jeffery, MBA, FACHDM, says in this video filmed at the DirectTrust conference that they offer an open standard for data exchange based on mature technologies...

Concord Technologies, which started in 1996, focuses on secure document exchange, counting three of the world's five largest healthcare payers as customers. In this video at the DirectTrust conference, we hear about the use of AI and what the company calls straight-through processing from Chike Okeke, JR, Chief Information Security Officer, and Mike Stover, Director of Product Management. Stover s...

OntarioMD (OMD) a subsidiary of the Ontario Medical Association released the results of a study that validates the benefits of AI scribe / ambient clinical voice technology for medical practices. Physicians reported a significant reduction in paperwork, more time for patient care, and less information overload. Healthcare IT Today caught up with Chris Sulway, Chief of Strategy at OntarioMD to lear...

AGS Health is using an AI-powered system to streamline revenue cycle management (RCM) processes and increase efficiency. The system allows the company to handle claims more quickly and with greater accuracy which has resulted in less stress on staff, more timely payments, and improved customer satisfaction. AGS Health calls their AI system, the Intelligent RCM Engine. To learn more about it and th...

OntarioMD (OMD) a subsidiary of the Ontario Medical Association released the results of a study that validates the benefits of AI scribe / ambient clinical voice technology for medical practices. Physicians reported a significant reduction in paperwork, more time for patient care, and less information overload. Healthcare IT Today caught up with Robert Fox, CEO at OntarioMD to learn more about the...

While at the Oracle CloudWorld conference, I had a chance to sit down with Seema Verma, Executive Vice President and General Manager at Oracle Health.  In this wide ranging interview, we cover a broad range of topics starting with her journey from CMS to now one of the leaders of Oracle Health.  Plus, she shares the vision for Oracle Health going forward. Given we're a couple years into Oracle Hea...

Telemynd, a leading behavioral health practice, has integrated their CharmHealth EHR with Salesforce’s CRM platform to scale their delivery from coast-to-coast. The combined tech stack offers smooth patient experiences, more personalized care, and streamlined clinical workflows. Healthcare IT Today, sat down with Roger Murray, Vice President of Product & Marketing at Telemynd and Venky Chellap...

This Fall I’ve been able to attend a wide variety of EHR user conferences. I can assure you that there’s no technology solution out there that healthcare organizations are more excited about than they are AI Medical Scribes. We’re excited as well and love how it helps relieve the documentation burden from clinicians. Of course, we’re just getting started with what’s possible as these solutions bec...

When I heard that a pediatric organization was so focused on mental health screenings in their office, my mind couldn't quite get around the need for mental health screeners for children.  However, that's what made me particularly interested to sit down and talk with Shannon Fox-Levine MD, FAAP, President, Pediatrician, and Kimberly Brennan, Practice Administrator at Palm Beach Pediatrics.  Their...

In our latest interview on Healthcare IT Today, I sit down with Mohammed Smadi, PhD, CEO of Penguin Location Services, to explore the potential of Real-Time Location Systems (RTLS) in healthcare. Here’s a glimpse into the key takeaways from our conversation. Traditionally, RTLS has been too costly for widespread adoption in healthcare. Dr. Smadi addresses this challenge head-on, emphasizing that P...