Healthcare IT Today Interviews

Doctor note generation at Freed focuses on customization and personalization, to build "something to make clinicians happy." Indeed, comments posted by physicians online about the product are highly positive, such as "I got two hours of my day back." In pursuit of personalization—without adding complexity to the interface—Freed starts a generic ambient clinical note based on ChatGPT, then adds a p...

One of the most common questions we get from healthcare IT startups is how they can connect with EHR vendors.  One of our most common questions we ask health IT startups is how they integrate with the EHR.  One of the answers to this question for startup companies is FHIR.  Certainly the FHIR standard is still maturing to include more data, but the data in the current FHIR standards can solve a lo...

Imagine Pediatrics has built itself to be a specialty provider of care for children with special healthcare needs in underserved populations. Imagine Pediatrics’ Chief Technology Officer, Eden Klein, explained how their virtual-first care model combines proactive data analytics with hands-on clinical support to reduce emergency visits and keep families at home. Leveraging technology allows them to...

One of the questions we get asked a lot by new digital health entrepreneurs here at Healthcare IT Today is whether building on top of FHIR will mean a solution will be interoperable. The answer, sadly, is no. Healthcare remains a mishmash of data formats. Andrea Kowalski, Chief Product Officer at 1upHealth, shares this pragmatic view on the state of interoperability. While the promise of FHIR as a...

Prior Authorization is a not a popular topic. In fact, we have not found many organizations willing to talk about it. Simply put, it is a complex challenge. We were pleasantly surprised when Frank Harvey, the CEO of Surescripts was willing to come on-camera to share the work they are doing in this area. Surecripts is collaborating with Cleveland Clinic and OptumRx to streamline the prior authoriza...

Unlike other retailers who are shuttering their retail health clinics, Kroger is leaning into their healthcare efforts and improving access to care without delving fully into primary care. Kroger’s Chief Commercial Officer, Jim Kirby, discusses the company’s latest initiatives, such as a partnership with BiteWell to introduce a simple food scoring system that helps patients make healthier choices...

Before we dove into their use of an AI medical scribe, I had to take a minute to talk about their Student Health Center's experience using eClinicalWorks as their EHR and how they leveraged it to address some of the unique challenges and opportunities that student health faces.  Hussain made a compelling case for the value that eClinicalWorks offered their college health organization. Also, I was...

Discover how Oracle Health is tackling some of healthcare’s biggest challenges in this interview with Kristen Miles, VP of Healthcare Product Strategy at Oracle. From innovative talent marketplace solutions addressing workforce shortages to groundbreaking supply chain tools ensuring critical resources are always available, Miles shares how Oracle Health is helping address critical healthcare opera...

Elation Health provides an EHR along with a tightly integrated ambient voice tool, Note Assist, that generates notes on visits. But to Kyna Fong, PhD, CEO and Co-Founder, the ambient voice solution's main value and differentiator is to look beyond the note to ask "What other actions need to happen?" It can suggest referrals and prescriptions to "set the care plan on the right path and enable that...

In this interview, Lisa Gulker, a seasoned nurse and product leader, explains how Oracle is helping healthcare organizations make quicker, smarter decisions with real-time data and predictive insights. Say goodbye to manual processes like Excel sheets and hello to seamless, data-driven workflows. Real-Time Health Systems (RTHS) are coming! Learn more about Oracle at https://www.oracle.com/ Find mo...

In this interview, Meredith Warner, MD, Founder of Warner Orthopedics & Wellness, discusses ways to avoid medication and surgery for osteoarthritis and other common conditions. She does surgery much less often than most orthopedists. Whether someone uses surgery and medications or is trying to avoid them, the key to health is proper mindset, exercise, diet, and sleep—a combination she calls ME...

From AI scribes to mobile access to advanced data analytics, Neighborhood Health is pushing the envelop as a Federally Qualified Health Center (FQHC). By leveraging technology in innovative ways, they are serving their growing community in a more efficient and caring manner while increasing access at the same time. In this insightful interview, Tony Villanueva, CIO at Neighborhood Health share how...

What data and quality related policy changes are on the horizon for healthcare? And is TEFCA really having a breakthrough moment? Healthcare IT Today sat down with Eric Musser, Vice President of Federal Affairs at the National Committee for Quality Assurance (NCQA) to find out. NCQA operates in the space between government, payers, plans, and providers. As such, they are uniquely positioned to bot...

Coming out of the pandemic we learned some important lessons.  One of the important ones is that effective RCM (Revenue Cycle Management) is essential to running a successful medical practice.  The challenges and importance of RCM have never been greater.  Payers are continuing to take advantage of healthcare organizations with poor RCM.  Healthcare organizations that don't have high quality RCM w...

Harmony Healthcare IT, described by CEO Tom Liddell as an "enterprise data management solution," has expanded over time from archiving health care data and decommissioning systems to management secondary uses, and especially AI, which "allows us to think in different ways." At the CHIME Fall Forum conference, Liddell talks in this video of the "life cycle of data" and how it is often important to...

Access is a key challenge for patients and plan members. Kyruus Health recently launched two new products designed to address the challenge of access to care and care navigation: Reach and Guide. These solutions leverage artificial intelligence to streamline the experience. Healthcare IT Today sat down with Kyruus Health's Chief Product Officer, Peter Beaumont, at their E3 Executive Summit to lear...

The resourceful and caring team at Reno Sparks Tribal Health Center (RSTHC) has been leveraging technology from NextGen Healthcare (NextGen) to deliver quality care to the American Indians in their community. Now, with the recent CMS announcement, they will be able to add traditional medicine. Healthcare IT Today had the opportunity to sit down with Angie Wilson, Tribal Health Director at RSTHC wh...

Imagine a surgical guide so precise that it snaps onto the bone like a perfectly fitting glove, directing a surgeon’s every cut and drill. This is the reality of Ricoh’s 3D printing technology for healthcare. To find out more, Healthcare IT Today met with Ricoh at the #HLTH2024 conference in Las Vegas. Gary M. Turner, Managing Director of Additive Manufacturing North America at Ricoh USA. Learn mo...

Instruments designed to improve situation aware help pilots understand the current and future state of a flight so they can better anticipate as well as react to changes. Philips recognized the need for more situational awareness in healthcare and to address it, they developed a digital patient avatar that looks remarkably like a gingerbread man. At the AdvaMed MedTech Conference, the Healthcare I...

In the over 1000 healthcare IT video interviews we’ve done on Healthcare IT Today, there’s some people where 20-30 minutes just doesn’t feel long enough. You wish you had a couple hours to talk with them and go really deep on a number of different topics. That feeling led to an idea. What if we tried a 2 hour interview where we dive deep into a topic and the person’s history and experience in heal...

Most transcription services and AI medical scribes aim to reproduce the SOAP note that has been the mainstay of patient visit records since the days of paper. Alex Butler, MD, Chief Product Officer at River Records, and his team started the company after reading a paper by Jake Kantrowitz, MD, PhD, Primary Care Physician & Chief Medical Officer, that led him to ask "Can you build a health care...

By taking data from a variety of sources—health care records, faxes, voice—and providing structure to unstructured data,  Vyne Medical can streamline payments, initiate workflows faster, and lift burdens from clinicians so they can "hold the patient's hand." In this video, President Caleb Manscill explains the goals behind Vyne Medical and some of the services they provide, with several anecdotes...

It's widely understood that passwords for access to digital resources are both insecure and annoying for the users. Sandeep Kumbhat, Field Chief Technology Officer at Okta, points out that digital cards, widely used in health care systems, also have their difficulties: they must be securely distributed, and a constant stream of outside visitors has to be accommodated. Modern identity systems must...

The desire for healthcare data has never been greater.  This is true for healthcare organizations that want legitimate access to data.  Hackers that want to breach healthcare data.  Startups that want appropriate access to data and some who want to push the envelope of what data should be shared.  Patients who want access to their health data.  And everything in between.  Plus, there's a complex m...

It's no surprise that one of the hottest topics of discussion at the HLTH 2024 conference was AI.  We love AI and see its potential to transform so many parts of healthcare.  However, we were particularly interested in learning where AI is not just a discussion point but is actually making an impact on healthcare.  Plus, we think it's important to talk about how AI can be used in healthcare respon...