Value Capture
Habitual Excellence, Presented by Value Capture
Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving? We share conversations with Value Capture advisors, clients, and thought leaders, exploring how to create “habitual excellence” (a phrase coined by Value Capture’s founder Paul O’Neill) by engaging everybody in creating a culture of safety - and learning. Lead your teams to the theoretical limits of perfect for staff safety, patient safety and performance, using methods from Toyota, Alcoa, Catalysis, and the Shingo Institute.
Author
Value Capture
Category
Podcast website
Latest episode
Jul 7, 2026
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
Dan Varnum on Developing People as Leaders in Healthcare 04.05.2021 37:13
Show notes and more: https://www.valuecapturellc.com/he41 Welcome to Episode #41 of Habitual Excellence , presented by Value Capture . Our guest today is Dan Varum , an Executive Coach with his company Varnum Group . After 30+ years as an executive leading large and small healthcare organizations, Dan has shifted his time to focus exclusively on my passion – developing executive leaders to r...
Paul O'Neill, Jr. Reflects on His Father — The First Anniversary of His Passing 18.04.2021 40:14
Show notes: https//www.valuecapturellc.com/HE40 Our guest today is Paul H. O'Neill, Jr . He is a co-founding principal of Value Capture, and serves as our non-executive chair. Today, we mark the one year anniversary of the passing of his father, Paul H. O'Neill, Sr . To share your memories of Paul, read others' memories and view photos, please go to PaulONeillLegacy.com . In today's epi...
Skip Steward on the Baptist Management System 06.04.2021 37:22
Show notes and links: https://www.valuecapturellc.com/HE39 Welcome to Episode #39 of Habitual Excellence , presented by Value Capture . Our guest today is Skip Steward, MBA, the Vice President and Chief Improvement Officer at Baptist Memorial Health Care. He is a co-author of the book Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata , with Patrick Graup a...
Dr. Matt Pollard, Quality Improvement & Lean at Intermountain Healthcare 23.03.2021 35:32
VP, Continuous Improvement Intermountain Healthcare Our guest today is Matt Pollard, MD, MBOE , the Vice President of Continuous Improvement Intermountain Healthcare. Matt is an emergency physician and has a master's degree from the Masters of Business in Operational Excellence program at The Ohio State University ( learn more about the program in this episode ). Show notes: https://www.valuecaptu...
Dr. David Mayer: A Moon Shot for Zero Patient Harm 09.03.2021 32:08
CEO of the Patient Safety Movement Foundation and Executive Director of the MedStar Institute for Quality and Safety . Welcome to Episode #37 of Habitual Excellence , presented by Value Capture . Our guest is David B. Mayer, MD , the Chief Executive Officer of the Patient Safety Movement Foundation and Executive Director of the MedStar Institute for Quality and Safety . Dr. Mayer attended th...
Rachelle Schultz: Lean, Learning from Toyota, Evolving Leadership, and Covid 23.02.2021 34:59
President & CEO of Winona Health Show notes: https://www.valuecapturellc.com/he36 Welcome to Episode #36 of Habitual Excellence , presented by Value Capture . Our guest is Rachelle Schultz, Ed. D . Located in Southeast Minnesota, Winona Health is an independent community healthcare system. Winona Health has been named a Top 100 Rural and Community Hospital the past three years. Schultz g...
Leah Binder: Covid, Patient Safety, and a New Focus on Nursing Homes 09.02.2021 31:16
Show notes: http://valuecapturellc.com/he35 Welcome to Episode #35 of Habitual Excellence , presented by Value Capture . Our guest is Leah Binder . She is President & CEO of The Leapfrog Group , representing employers and other purchasers of health care calling for improved safety and quality in hospitals. She has been named on Becker’s list of the 50 most powerful people in healthc...
Shana Padgett and Ken Segel on the Shingo Model and an Upcoming Workshop 02.02.2021 37:15
Show notes: https://www.valuecapturellc.com/HE34 Welcome to Episode #34 of Habitual Excellence , presented by Value Capture. We have two guests again today, both from Value Capture. They are Ken Segel , CEO and Managing Director of the firm, and Shana Padgett , a Senior Advisor. They are both Certified Facilitators of the Shingo Institute and Shingo Alumni . In the episode, they talk with ho...
Dr. Lucy Xeonophon & Arthur Gianelli, Covid and Vaccination Lessons From New York 26.01.2021 36:38
Show notes: https://www.valuecapturellc.com/he33 We have two guests today, from Mount Sinai Morningside, a hospital in New York City. They are Lucy Xenophon, MD, MPH , the Chief Transformation Officer for the hospital, and Arthur Gianelli, MBA, MPH , the Chief Transformation Officer for the Mount Sinai system and he is also hospital president of Mount Sinai Morningside. Host Mark Graban , Lucy, an...
Panel: Improving the Covid Vaccination Process 22.01.2021 1:33:41
This is a bonus episode of Habitual Excellence , presented by Value Capture. Yesterday, we presented (in partnership with KaiNexus and Catalysis ), a panel discussion webinar on a very timely and important topic: Improving the COVID Vaccination Process: Lessons from the Field We are pleased to share the audio recording of the 90-minute session with you here. We hope it inspires you to improv...
Bill Boyd on Improving in an Experimental Way; A3, PDSA, Kata, and More 19.01.2021 20:21
Show notes: https://www.valuecapturellc.com/he32 Learn about an interactive simulation workshop that Bill is teaching and moderating: https://valuecapturellc.com/shingo-discover-excellence-virtual-workshop-february-2-3-2021/ Welcome to Episode #32 of Habitual Excellence , presented by Value Capture. Our guest today is Bill Boyd , a Client Advisor with Value Capture. Bill Boyd is a seasoned h...
Iman Simmons on the Values of Joy, Love, and Social Justice, COO of St. Charles Health System 05.01.2021 29:16
http://www.valuecapturellc.com/he31 Joining us today is Iman Nazeeri-Simmons, MPH , the Chief Operating Officer at St. Charles Health System. Today, host Mark Graban asks Iman about the three values that are so important to her: Joy, Love, and Social Justice. Iman also talks about what it means to be aligned to values -- both personally and organizationally. How can we make sure that values are no...
Alyson Gordon on Developing Everyone, Every Day to See, Solve, and Share 08.12.2020 25:04
https://www.valuecapturellc.com/he30 Welcome to Episode #30 of Habitual Excellence , presented by Value Capture. Our guest is Alyson Gordon , the assistant vice president for new talent strategies at Duke University Health System. Until recently, she was the chief human resources officer at Duke Raleigh Hospital, where she reported to Rhonda Brandon, who was our guest in Episode #15 . Today,...
Rachna Shah, Ph.D. on Lean in Academia and the Role of Leadership 01.12.2020 27:31
https://www.valuecapturellc.com/he29 Our guest is Rachna Shah , Professor of Supply Chain and Operations — Carlson School of Management, University of Minnesota. She has a PhD in Management Science from the Fisher College of Business, The Ohio State University, an MBA/MHA Business Administration (Finance) from the same, and a BA in Economics from Delhi University, India. Shah was on the PhD c...
Rob MacIsaac, President of Hamilton Health Sciences and His Three Rules 17.11.2020 24:31
https://www.valuecapturellc.com/he28 Welcome to Episode #28 of Habitual Excellence , presented by Value Capture. Our guest is Rob MacIsaac , the president of Hamilton Health Sciences, from Hamilton, Ontario, Canada. Today, we talk about how he got involved in healthcare leadership (after previously being the mayor of Burlington, Ontario, among other leadership roles. Rob shares reflections o...
Theresa Frei on Leading With Safety and Addressing Staff & Patient Covid Fears 10.11.2020 28:53
http://www.valuecapturellc.com/he27 Welcome to Episode #27 of Habitual Excellence , presented by Value Capture. We are joined today by Theresa Frei, R.N., M.B.A. , the Chief Executive Officer of the Sutter Medical Foundation in California. In this episode, our host Mark Graban asks Theresa about how previous Lean work prepared Sutter for Covid-19 and what they had to figure out as this happe...
Kedar Mate and Patricia McGaffigan on Workforce Safety & Patient Safety 03.11.2020 31:26
Show notes and links: http://www.valuecapturellc.com/he26 Welcome to Episode #26 of Habitual Excellence , presented by Value Capture. We are joined by Kedar Mate, MD , President and Chief Executive Officer at the Institute for Healthcare Improvement (IHI), President of the IHI Lucian Leape Institute, and a member of the faculty at Weill Cornell Medical College. We are also joined by Pat...
Aravind Chandrasekaran on Continuous Improvement & Psychological Safety 27.10.2020 29:09
http://www.valuecapturellc.com/HE25 Welcome to Episode #25 of Habitual Excellence , presented by Value Capture. Our guest is Aravind Chandrasekaran, Ph. D . He is a Professor of Operations, Associate Dean for Executive Education, and Academic Director of the MBOE (Masters of Business in Operational Excellence) Program at the Fisher College of Business at The Ohio State University. In this ep...
Dr. Dan Carey, Virginia Secretary of Health and Human Resources 20.10.2020 23:26
https://www.valuecapturellc.com/he24 Welcome to Episode #24 of Habitual Excellence , presented by Value Capture. Our guest is Dr. Daniel Carey , the Secretary of Health and Human Resources for the Commonwealth of Virginia, a former healthcare senior leader. In this episode, Mark Graban asks Dr. Carey what he learned about Lean leadership and High-Reliability Organizations (HROs) as a hospita...
Dr. Tom Peterson on Healthcare Safety for Employees and Patients 13.10.2020 30:18
https://www.valuecapturellc.com/he23 Welcome to Episode #23 of Habitual Excellence , presented by Value Capture. Our guest is Dr. Tom Peterson , a vice president and the chief safety officer for Trinity Health, based in Michigan. He is a pediatrician and he's been focuses on safety roles for the past 15 years or so. In this episode, Mark Graban asks Dr. Peterson about the connections between...
Dr. Steve Muething on Improving Safety in Children's Hospitals 06.10.2020 21:29
http://www.valuecapturellc.com/HE22 for links and show notes... Welcome to Episode #22 of Habitual Excellence , presented by Value Capture. Our guest is Stephen E. Muething, MD , a pediatrician and Chief Quality Officer and the Co-Director of the James M. Anderson Center for Health Systems Excellence at Cincinnati Children’s Hospital Medical Center and Professor of Pediatrics at The Universi...
Cliff Orme on Hospital Leadership Lessons From Paul O'Neill 29.09.2020 39:03
http://www.valuecapturellc.com/he21 Welcome to Episode #21 of Habitual Excellence , presented by Value Capture. Joining us today is Cliff Orme, FACHE , he is president of International Hospital Group, headquartered in Dallas. With nearly 30 years of international hospital leadership experience, Cliff has a track record for developing high-performing management teams and achieving world-class...
Patrick Anderson on the Lasting Influence of Paul O'Neill 22.09.2020 49:52
http://www.valuecapturellc.com/he20 Welcome to Episode #20 of Habitual Excellence , presented by Value Capture. Our guest today is Patrick Anderson , the CEO of the Rural Alaska Community Action Program, Inc. (or “RurAL Cap”). Host Mark Graban asks about how the late Paul O'Neill 's words and example influenced Patrick as a CEO when it comes to safety, leadership, and organizational tr...
Value Capture Team Member Thoughts on Patient Safety & Staff Safety, World Patient Safety Day 2020 15.09.2020 19:06
http://www.valuecapturellc.com/he19 People from the firm Value Capture talk about why patient safety is important to them and how staff safety is an equally important and intertwined concept. How do we work toward #ZeroHarm ? #UniteForSafeCare We post this video in recognition of the WHO World Patient Safety Day 2020. Learn more: https://www.who.int/patientsafety/en/#:~:text=On%2017%2...
Didier Rabino on the Three Systems of Lean 10.09.2020 30:54
https://www.valuecapturellc.com/he18 Welcome to Episode #18 of Habitual Excellence , presented by Value Capture. Our guest today is Didier Rabino , a client advisor with Value Capture. Today, host Mark Graban asks Didier to share his experience with the “three systems” — work system, improvement system, and management system. How do those systems work together to form an interconnected opera...
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.