Grow, Scale, Master

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine the importance of going all in on systems. They discuss utilising systems for scale and why they are mission-critical, what systems actually do, making them teachable, and using effective forms, checklists, visuals, and dialogues. Josh talks about quality assurance and shares the Tiny Teddy story about setting cust...

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss the Big Reset and how the future is what we make it. They also comment on how they rate this year, what they could have done to make it the best year, foundations for measurement, and learning to love what you already have. They discuss making small changes to prevent a repeat of the past year, getting better at forec...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon the lifetime value of a customer. They look at creating the lifetime customer, the power of the repeat customer, your top 100 customers by volume, spend and referrals, and how you can serve them in new and valuable ways. They talk about the beauty of good relationships and how we let competitors steal our customers....

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon the lifetime value of a customer. They look at creating the lifetime customer, the power of the repeat customer, your top 100 customers by volume, spend and referrals, and how you can serve them in new and valuable ways. They talk about the beauty of good relationships and how we let competitors steal our customers....

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan explore success in a distracted age and focus as a superpower. They talk about the power of focus, why crystal clear goals get done, the physical/digital holiday, knowing when you've achieved success, quality time and quality relationships. They continue with small changes that have big impacts, and planning for what's ahead in 202...

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at striving to be a role model. They define the role model versus common enemy approach, and talk about the $7M agent who has no social media presence, being quietly successful, image is not reality, and deciding to be a learn-it-all agent. They discuss living the role model life of serving customers with a little bit...

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about workplaces of the future and what long term success really is. They look at ways of exiting while you're at the top, unlimited opportunity vs. limited time, and finding your personal North and going for it - mistakes and all. They talk about growth and the power of the team around you, vision that creates energy an...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon legacy and knowing when to go. They look at long term success in business, starting with a plan for exiting at the top, continuing to push for growth, endless opportunity in a business cycle, the power and evolution of the team around you, and how vision creates energy. They talk about expecting obstacles and what yo...

This Grow, Scale, Master episode is a productivity special. Kon Stathopoulos and Josh Phegan explore high productivity and thriving in a digital world. They look at removing notifications from your phone with only three exceptions, scheduling your time out and time in, and scheduling free and flex time for the entire year. They talk about the power of your calendar, working out what's important to...

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at having the health advantage and learning to turn off. They talk about finding a simple routine that helps you, giving your mind a holiday, and the four specific areas of health: mental, physical, emotional and spiritual. Josh shares an example of being able to remove awkward moments, Kon shares his experience worki...

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about why we sometimes need to hit refresh and how to do it. They look at 2x vs. 10x growth and breaking out of the box, prioritising love-hate-dislike, the power of a new vision, and knowing what's working, what's not and what's next. They tell how to reduce, simplify and organise, set new routines and improve your envi...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon the power of personal growth. They look at knowing what's next for you, the difference between amateur and pro, learning how to learn, thinking about job roles and responsibilities, growing skills in the new economy, and growing beyond your comfort zone. They talk about drivers that make your business great, clearanc...

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan explore the integrated campaign, what's changed and what has remained the same. They talk about leveraging the events that guarantee success, explain the stages of a campaign, and show where most agents leave so much opportunity on the table. They continue with the power of menus, and how to use bumps, email blasts and social colla...

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at the war for talent inside of every business. They talk about talent attraction and your organisation's fitness, career entry and progression, access to a quality customer base, and great culture with low politics. They discuss other qualities of an attractive brand including tech stack, social aspects, and the powe...

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about building a systems mindset. They look at people and systems, knowing where the problem is, how systems can break, why you design the system on paper before adding tech, teaching systems: if you can't explain it you can't do it, and making toolsets accessible. Josh shares a story about the ISO9001 systemisation stan...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon building platform scale for growth. They look at systems, methodologies and approaches as a way of doing business, platforms that allow for levelling up to the next stage, going all in on a systems mindset that also reduces decision fatigue, and allowing others to be exceptional. They talk about building, using and r...

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan explore the need for thinking seriously about longevity, sustainability and future growth. They discuss stress management and bio-hacking, performance and recovery zones, results of sustainability practices, and the requirement for sacrifice to become great. They continue with teachable systems and loving what you do, Josh talks ab...

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at methods for leveraging data and relationships. They talk about building and working data, archived landlords as an overlooked dataset, building market share through relationships, aligning with key influencers, 101020 data builds and the power of 4040. Josh tells how he used a window in a pizza shop to expand his m...

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about building wealth. They look at what wealth is and how you build it, the coming generational transfer of wealth, compound interest and the rule of 72, revenue to profit to assets, setting up multiple savings accounts, consulting advisors and taking a longer term view for financial security. Josh shares what he calls...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon David Allen's Getting Things Done system. They look at making lists, the art of execution and the power of an execution team, setting time aside for building towards growth, thinking vs doing, building teachable systems and defining what success looks like. Josh relates landing a plane to project execution inside of...

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan explore the peaks and plateaus of your career. Josh notes the power of a dream on the way to a peak and Kon tells why plateaus are necessary. They discuss becoming a role model, having a life plan that mirrors your business plan, and starting out again as soon as you arrive. They continue with using success to stay humble, and peak...

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at great business turnarounds. They talk about when comparison is useful and when it's useless, turning points that force us to go all in, events that trigger critical decision points, the will to commit to consistency, and transformational behaviours that put you in abundance mode. Josh tells how Changed Agents' cont...

In this episode of Grow, Scale Master, Kon Stathopoulos and Josh Phegan look at the greatest throttle to growth, and the power of people towards what you can do. They talk about acquiring new talent and relationships through mergers and acquisitions, having a disciplined plan for market share success, and active opens vs. revenue planning. Josh applies the metaphorical Hero's Journey to expectatio...

This week on Grow, Scale Master, Kon Stathopoulos and Josh Phegan explore skillset mastery by role. They look at why, in a mature industry, we don't simply do the core basics that we know work for each job role. They discuss understanding the essentials, skill mastery by role, teaching and assessing skillsets and competencies, and what COVID taught us. Josh talks about David Allen's GTD system for...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan present their thoughts around exponential vs. layered growth. They look at the nature of each approach and which one you should be using, knowing when to level up and what to let go of to grow, holding yourself to high standards and making the decision to go all in. Josh relates an experience with a mentor in making choices and...