Grow, Scale, Master

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss the people, strategy, and execution that truly drive a business forward. They look at hiring the best people and helping them succeed in business and in life, why 'A' graders like to hang out with 'A' graders, why no one is bigger than the team, how to understand and leverage your strategic strengths, and why every gr...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at new horizons for 2026. They show how to stay relevant by searching the world and bringing back the best of what you find. They discuss curiosity and why your biggest opportunity is often in plain sight, chasing greatness to leverage relationships, the power of your existing customer base, and not leaving people at the so...

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about performing a strategic team reset before the new year. They discuss evaluating how good you actually are at business, how good the people are inside of your business and what you can do to get them to a team of 10/10 for 2026. You can also identify your 3 biggest strengths and 3 strengths you can build. They continue wit...

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss the realities of big tech and embracing a radically traditional approach. They examine where big tech falls short, where relationships excel, and develop the skill to leverage both successfully. They advise putting your top 100 customers in your phone and using client events to get face-to-face to build influence....

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine why past performance does not necessarily determine future performance. They examine forward indicators for predicting markets, the role of great sales and PM leaders, the basic numbers to track and measure and what to know to play the waves of the day. They continue with the MEDIC method for increasing performance by...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on ways to strengthen mindset and character. They agree that what you accept is your standard. They suggest spending the first hour of each day on building an unshakable mindset, committing to routines that a future you will thank you for, cutting the clutter and sharpening the mind. They discuss PTO and renewal exercises...

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss long-term planning to dominate the decade. They examine how to develop your people, grow and serve your customer base, and foster relationships. They also describe the lifetime value of customers and advise investing ahead of the curve. They discuss knowing when to be a fast follower and when to be an innovator and wh...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at the choice between breadth or depth of marketplace. They show the opportunity sitting inside of expansion, doing it market by market, opening a new business or buying established, and the power of being number one in your chosen market versus sticking to your knitting. They talk about being strategic around size of marke...

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about getting alignment inside of your organisation. They look at simple ways to get your business leaders on the same page, experiences with the challenges of growth, learning to let go to grow, setting an inspiring vision and placing big bets, and telling the team that we haven't done this before, so expect failure and be re...

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss crisis management. They look at the different types of crises, the inevitability of it happening to you, and that this, too, shall pass. They note that there's no fire if you don't give it oxygen, and they step through the stages of denial, crisis, planning and opportunity. They continue with staying calm when unde...

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at how to become a leader's leader. They examine lessons in leadership, examples of what the best and worst bosses do, the challenge of leading yourself, figuring things out for yourself, holding yourself to high standards and developing capability. They continue with visionary vs. tactical and why you need both. Josh re...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on setting a definition for yourself. They look at knowing what you stand for and what values you want to be known for, how the choices you make shape that definition of you, and decisions you make that can lead to wild business success. They discuss being all in on digital, on face to face, on data to relationships, and...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at bootstrapping and the drive to make things happen. They show how you never know how far you can go until you go, why success requires someone to be extreme, and why there are more systems and standards at 200 transactions than at 20. They agree that whatever you accept is your standard, and complacency breeds laziness.  ...

This week, on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan will talk about the stages of growth. They look at how people put themselves into boxes and then work to get out of them, the stages of the predictable success model and the power of those models, and the need for mapping growth. They continue setting strategic objectives for long-term success and building an enduring company that...

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss getting the vision back as a leader. They look at organisations going through periods of change, profit vs. growth mode, aligning both new and old owners, and getting back to purpose. They continue reconnecting to that vision, living the values, resetting the strategy, and driving for tactical excellence. Josh exam...

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at great growth. They consider how life stages, events, and economic and business cycles define your growth. And they explain why you want growth and what makes it worth the expense. They continue by explaining why it's not about the money and whether strategic growth wins over uncontrolled growth. Josh reflects on his e...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on why you get known for what you execute, not what you know. They look at defining strategy and building your dream team for execution. They illustrate the 5-step formula for change and suggest multiple applications for it. They discuss WWWEBI (What Worked Well, Even Better If). Josh describes how his father's 600 envelo...

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about the power of storytelling for your brand. They look at brand stories, connecting with the hearts and minds of your internal and external customers, and attention to detail in creating the brand experiences you want for your people. They discuss positioning and living your brand story, promise and purpose. Josh illu...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at discovering the secret sauce that makes your business great. They illustrate why the best agents are obsessed with getting the formula right, the three types of customers, and getting known before you need to be. They talk about building relationships as the key to renewal and then amplifying the quality of those relatio...

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan show how to think about depth or breadth depending on what you're trying to do. They talk about market share penetration and mapping your market, understanding the size of the market and total addressable market share, low and high average sale prices, and shifting volume and average sale price. They continue around transitional da...

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan present their spring special. They illuminate this time of year in the industry with progressing sellers to now, listing well ahead of the curve, driving July/August momentum, using triggers inside of campaigns, and getting that selling feeling. They show how to set a target, do better buyer and seller work, and create a m...

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at the elements of scaling with teams that work. They explain the functional size of a team and the size of the market, and the three basic concepts: intent, organisational clarity and technical competence. They examine the daily directions meeting, managing risk, doing financials right, and letting people grow. Josh ref...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on ways to make it easy for people to work with you. They look at reducing consumer friction by being radically transparent, knowing what you do before, during and post, removing things that no longer serve you, and reimagining the customer experience. They discuss getting great customer reviews, how to sell your customer...

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about new markets and why they love them. They comment on driving depth or breadth, knowing why you're entering the new market and making sure it complements what you do, the power of data, and Landlords and where they live. They discuss growing up with your customer base, and why you should chase relationships and capab...

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan examine executing platform scale that guarantees success. They illustrate what platforms are and what they do for your people, finding out what works and doing more of it. They also clarify why platforms matter and why you want formulas for everything. They talk about usable data and reference points, and performing to your pote...