Good Morning BSS World

Mid of the year is always a good moment for a short summary, especially that a lot is going on in the Business Support Services industry in Poland. So here it is – the 49th episode of Good Morning BSS World podcast with quick review of what is going on. I also share with you the list of this year’s winners of Outsourcing Stars contest – who are as follows: BPO – Frista SSC – 3M GBC Call Contact Ce...

BSS locations – where are they? Where to locate your first or next operation centre? Those are the questions which global investors ask themselves every day when they plan to expand their businesses. So why not to help a little bit? Pro Progressio every month is releasing a new report from the series of Focus On. Those are short reports describing the business environment of the cities where BPO,...

This is the end - but of what? Of the Good Morning BSS World podcast or of something else? Just take few minutes to listen to this episode. If this is still befor June 24th - you still may make it .... If not, just listen what you have missed. https://bssforum.com/en/ #BSSForum #OS2021 Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support .

Lithuania – one of the most popular GBS destinations in Europe. From the perspective of BPO and SSC as well as IT investors Lithuania is definitely a Country to follow, to take into consideration and as the data show to run the operations activities from. Each year Invest Lithuania – a state agency – is creating a report, which describes the current status of the GBS industry in Lithuania. Today,...

Good Morning BSS World! I’m so happy to have you here. I must say this is a great honour for me to have this opportunity to talk to great BPO companies located all around the World. Today I give you a history of Redial BPO – a company from sunny San Diego in California (USA), which runs its operations in Tijuana (Mexico). I had a chat with Jason Heil, the President of Redial BPO and we discussed t...

The TriCity is an agglomeration of three cities - Gdańsk, Gdynia and Sopot, located in the North of Poland, which from the end of the 1990s has become more and more attractive for BPO, SSC, IT and R&D investments. It is here that in the year of 2021 over 170 projects in the modern business services sector have already been located, and there are more and more of them each year. The Invest in Pomer...

Hello, hello, hello listeners of „Good Morning BSS World” podcast. Welcome to the 43rd episode of this show, where you can find interesting stories and interview from the world of business services. Today, I have for you a great chat with Peter Ryan from Ryan Strategic Advisory. Peter is based in Montreal, Canada. I am in Warsaw, Poland – so we built the over Atlantic bridge and had a chat about t...

Hello, hello listeners of Good Morning BSS World podcast! Today I have for you an interview with Wojciech Karpiński, who is the Director of Amway GBS Centre in Krakow/Poland. Wojciech runs Amways Global Businesses Centre since 2015. In this interview, Wojciech shares his comments about the growth of the Amway’s Centre, the size of the company, transition of processes and Krakow as the GBS location...

Good Morning BSS World podcast listeners! Today I give you an interview with Pawel Panowicz from SoftServe. We talk about services provided to APAC region from ... Poland! Yes - this is not a miswording - I do not mean Asian based providers to support Europe, but European based companies supporting Asia. Grab a coffee, sit comfortably and listen. If you'd like to get more of Pawel - here is his Li...

"Carlsberg - probably the best beer in the world" - do you remember such an advertising campaign for this one of the most recognizable beer brands in the world? And did you know that Carlsberg has its own shared services center in Poland, in the city of Poznań? I had a great pleasure to talk to Emilia Adamowicz - Senior Director, Site Regional Head of Carlsberg Shared Services in Poznań about the...

“If you are not GDPR compliant, make sure you are” said Craig Prince during our chat. Welcome to the 39th episode of "Good Morning BSS World" podcast. Today I present you a talk I had a pleasure to run with one of the fathers of Quertum – a digital transformation company. We talked about 8 golden rules of GDPR, digital document management, petabytes of data, cybersecurity and using blockchain to r...

Hello, Good Morning my listeners! Welcome to “Good Morning BSS World” podcast. Today I have a pleasure to present you an interview with Stephan Fricke, the CEO of German Outsourcing Association (Deutscher Outsourcing Verband). I know Stephan for years and we do cooperate on various fields and his Association is running a number of initiatives, which main goal is to support awareness, growth and de...

Salaries do change each year – that is a fact. Recruitment Agencies do analyse market trends and verify challenges – that is also a fact. Once a good research is done it is finalized with good report. And here it is! One of the very first salary guides to Poland, Czech Republic, Slovakia and Hungary delivered by CPL in early 2021. In this episode I do talk about the outcomes of the 2021 CEE Salary...

Good morning listeners of "Good Morning BSS World Podcast". How does your approach to the office space look like? Do you prefer to work at your office, at your home or perhaps use flex and coworking spaces? Here I have for you three scenarios discussed by various companies nowadays. I also have for you a special discount for you for OWS21 organized by IAOP on Feb 16th - details in my show! Enjoy!...

Good Morning my listeners of „Good morning BSS World” podcast. I hope all goes well with you and after emotional 2020 you are ready for 2021. All the best for you and your businesses for upcoming months. I keep my fingers crossed for fast, smart and dynamic growth of your business activities. To make your focus on business more open, here is the first episode of my podcast in the year of 2021. And...

Good Morning my listeners! This is episode 34 of Good Morning BSS World podcast. Today I talk about “PolandNOW” – a new publication prepared by Gekko AdvisoryNOW, where authors focus on the business attractiveness of Poland. This is an important set of information also for the companies from BSS industry. So … grab a coffee, listen to the story and once you do that, here is the link to the publica...

Hello my listeners! This is episode 33 of Good Morning BSS World podcast. This time I’m doing my best to encourage you to download and read your free copy of Outsourcing&More Magazine, issue 55. Grab a coffee and listen what you can find on the pages of Outsourcing&More. RPA, Cybersecurity, Remote work, Legal regulations, Offshoring to Africa, And many more. Once you listen to this story, here is...

Good Morning my listeners! Today in “Good Morning BSS World” podcast I have for you an interesting subject of why Belarusian IT companies should focus on Poland if they consider a growth of their business. On November 5th Pro Progressio has organized second edition of GBS Talks 4.0 – Virtual Forum. It was an international business conference focused on the most current trends, opportunities and ch...

Hello my listeners! This is Wiktor Doktór and Episode 31 of “Good Morning BSS World” podcast. I hope you enjoy and value participation at the business events. I do a lot. And today I am going to share with you a story about GBS 4.0 – Virtual Forum, the event, which is a part of the BSS Tour events cycle organized by Pro Progressio since 2017. The new edition of GBS Talks 4.0 is coming on November...

Good Morning my listeners! Here it is - Episode 30 of "Good Morning BSS World" podcast. Today I decided to share with you some information from my own field. What is that? Few words about Pro Progressio Club - a project, a society, an ecosystem for BSS companies in Poland. Grab a coffee and here it is - 8 minutes and all you need to know, to start thinking of why not to join Pro Progressio Club! #...

Good Morning my listeners! Good Morning BSS World! Those of you who are somehow connected with the world of offices most probably find the year of 2020 as the most crazy one comparing it to any of previous years. Coronavirus has sent many employees to remote work, but is it working? What are the alternatives? When is it going to be over? Grab a coffee and listen to a short story aboout what is goi...

Good Morning my listeners! This is 28th episode of Good Morning BSS World podcast. Yes, I realize I have left you for a while, but I AM BACK! Those were busy two months with lot’s of work, even though the whole World is in the middle of Covid-19 pandemic. I am sorry I did not record new episodes for the period of over two months and I also hope I am back for good so next episode you should expect...

Good Morning my listeners! Here it is - the 27th episode of "Good Morning BSS World" podcast. Today I have for you a fast description of the "BSS in TriCity Status Report 2020" prepared by Invest in Pomerania. If you are considering to grow the BSS operations actvities in Poland, you should go through this report as it shows you how the industry is organized and represented in the TriCity Aglomera...

As some of you may be aware I record also the other podcast. It is named "BSS with no secrets" (BSS bez tajemnic) and is usually run in Polish. But from time to time to do have English speaking guests who share their comments concerning the BSS industry and changes all around this business. So here it is - today I share with you one of the mose recent episodes of that other show - it is a great ta...

Hi! Good morning my listeners. Today I have for you a podcast about other podcasts. Besides "Good Morning BSS World" podcast I also run the other one named "BSS bez tajemnic" (BSS with no secrets). It is run in Polish, but I do have English speaking guests and Talks that actually are run in English. What are they about? Just listen and you will know. Enjoy! This podcast is also available on YouTub...