GlideChat

Join hosts Joshua Young, SVP of Solutions Consulting and Innovation at GlideFast, and Paul Grupe, VP of Solutions Consulting at GlideFast, as they take over for the Mayor in this episode of GlideChat, where they delve into the latest innovations and trends in the ServiceNow ecosystem. From AI-driven support solutions to procurement streamlining, discover valuable insights and firsthand experiences...

Join Jacob Benker, Vice President of Professional Services at GlideFast, and Chris Tessier, Director of Solutions Consulting at GlideFast, as they take over for the Mayor in this episode of GlideChat and discuss the latest developments in the ServiceNow ecosystem. The discussion highlights advancements in core platform areas like service mapping and event management, and anticipates upcoming featu...

GlideFast CEO Mike Lombardo joins Pitchfire CEO Ryan as they delve into the world of high agency in sales and prospecting. From creative outreach tactics to crafting unique pitches, discover how embracing high agency can revolutionize your approach to business development. Whether you're navigating the ServiceNow ecosystem or venturing into new territories, learn how to infuse your brand with...

In this episode of GlideChat, Mike Lombardo, CEO of GlideFast, and Beau Bramlet, Sr. Director / Principal Architect ServiceNow at Northwestern Mutual, delve into the intricacies of navigating digital transformation with ServiceNow. From leveraging the power of AI to ensuring data quality, they explore the essential steps for organizations to prepare for the future. They also discuss the unique hyb...

Join Mike Lombardo, CEO and founder of GlideFast, as he welcomes Jonathan Else, Director of Solution Consulting for EMEA, in this episode of GlideChat. Together, they explore the dynamic world of ServiceNow, discussing its expansive capabilities and the endless opportunities it presents. From the latest developments to future prospects, they share insights and experiences, reflecting on their own...

In this episode of GlideChat, Michael Lombardo, CEO of GlideFast Consulting, and Chuck Tomasi, Senior Developer Advocate at ServiceNow, dive into the evolution of ServiceNow from its early days to its future trajectory. They discuss the drive towards enhancing efficiency through low-code technologies, the potential of generative AI, and the importance of community engagement. Chuck shares insights...

In this episode of GlideChat, your host, GlideFast CEO Michael Lombardo, welcomes Adam Godfrey, Managing Director at GlideFast (EMEA), who stands as a key figure in spearheading GlideFast's presence in Europe. In this engaging conversation, they explore Adam's journey from Boston to London. The discussion delves into leadership philosophies, with Adam sharing his views on what makes a grea...

In this episode of GlideChat, your host, GlideFast CEO Michael Lombardo, welcomes David Caldwell, ServiceNow Area Vice President of Solution Consulting, as they dive into a conversation filled with insights, experiences, and the latest trends in the world of ServiceNow. The conversation delves into the transformative power of ServiceNow's AI solutions, particularly in enhancing workforce produ...

In this episode of GlideChat, CEO Michael Lombardo welcomes a distinguished guest, Mike McShane, Director of Alliances for US Commercial and Enterprise Markets at ServiceNow. Join the conversation as they delve into Mike's role, strategies for strengthening partnerships, and the dynamic landscape of the tech industry. Gain valuable insights into alliance management, career growth, and the col...

Join Mike Lombardo and John Griffin, aka Griff, in this engaging episode of GlideChat. Griff, the Director of New England Commercial at ServiceNow, shares insights into his three-year journey with the company and the importance of putting customers first. Discover the rich history of ServiceNow in Boston and its transformative impact on key customers. Mike and Griff delve into topics like the powe...

In this episode of GlideChat, CEO Michael Lombardo and Josh Brostoff, AVP of Professional Services at GlideFast Consulting, discuss the remarkable journey and potential future of ServiceNow. They share insights on emerging opportunities in e-commerce, CRM, billing, and expanding into the SMB market. Discover how a passion for helping others and fostering innovation has driven their leadership in t...

In this episode of GlideChat, CEO Michael Lombardo welcomes Tyler Hoge, Senior Director of Development (SDD) at GlideFast, for an insightful conversation. They discuss Integration Hub, the evolution of ServiceNow, and their experiences in the IT world. Tyler also shares his journey into creating AgileGenius, an innovative tool that leverages AI to generate agile stories, simplifying the process fo...

Join us for an insightful episode of GlideChat as we sit down with Jack Caragol, Vice President of Sales for Americas Customer, Industry, and Supply Chain Workflows at ServiceNow. Jack shares his expertise on navigating the evolving landscape of industry-focused solutions and the importance of trust and authenticity in leadership. Discover how he inspires and leads his team to achieve long-term su...

Welcome to another episode of Glide Chat! In this episode, your host, CEO of GlideFast Consulting Michael Lombardo, sits down with the Associate Director of Service Delivery at Horizon Therapeutics Paul Kieca for an insightful conversation about their journey with ServiceNow implementation. Paul shares valuable insights and experiences, shedding light on the importance of processes in making the m...

In this episode of GlideChat, join GlideFast CEO Mike Lombardo and Service Delivery Director/Senior ServiceNow Developer Vinny Taggio as they reflect on their experiences and insights gained from working in the dynamic world of ServiceNow for over two decades. From sharing stories about their initial interactions to discussing the evolution of integrations, platforms, and the significance of carin...

In this episode of GlideChat, GlideFast CEO Mike Lombardo is joined by Kevin O'Hara, Manager of Technology Workflows at ServiceNow, as they explore his remarkable 10-year journey within the company. Kevin shares insights from his transition into technology from his sports broadcasting dreams, and how he's risen through the ranks since then. We delve into the evolution of ServiceNow'...

In this engaging episode of GlideChat, join host Michael Lombardo, CEO of GlideFast Consulting, as he welcomes Bob Lynch, the visionary CEO of SponsorUnited. Bob shares his journey from athlete to entrepreneur, shedding light on his commitment to learning and curiosity. Bob, who spearheads SponsorUnited, a revolutionary data platform for tracking and mapping sponsorship deals in sports and enterta...

In this episode of GlideChat, Mike Lombardo sits down with Charlie Sullivan, an accomplished commercial Account Executive at ServiceNow for Boston Metro. They discuss Charlie's journey from an inside sales rep to his current role, the challenges and joys of working in the fast-paced world of sales, and the key elements that contribute to being a successful salesperson. They delve into the imp...

In this episode of GlideChat, join host Mike Lombardo, CEO and Founder of GlideFast Consulting, as he engages in a captivating conversation with Bob Colson, Senior Manager of Application Development and ServiceNow Platform Owner at Gainwell Technologies. Bob shares his extensive career journey in the IT industry, spanning over 30 years, from his early days during the emergence of computers and net...

In this episode of GlideChat, GlideFast CEO Michael Lombardo is joined by Buddy Hanrahan, the CIO of the Department of Livestock in Montana. Buddy shares his journey from a military background to becoming a CIO and discusses the department's initiative to modernize their brand inspection and enforcement processes using ServiceNow. They delve into the complexities of registering and tracking b...

In this episode of Glide Chat, Mike Lombardo, CEO of GlideFast, sits down with Chad Woods, Chief Revenue Officer, to discuss Chad's experience in the ServiceNow space. Chad shares his journey from Microsoft to ServiceNow, highlighting the decision to join ServiceNow in 2012 and the opportunities he saw in the company. They delve into the unique qualities of ServiceNow as a product and its sca...

Join Michael Lombardo, CEO of GlideFast Consulting, in this lively episode of GlideChat as he sits down with Lisa Wolanski, Vice President of Sales at GlideFast. In this engaging conversation, Lisa shares her unique journey from selling lobsters to becoming a pivotal figure in the world of ServiceNow sales. Mike and Lisa discuss the art of persistence, the importance of building relationships, and...

Michael Lombardo, CEO of GlideFast, sits down with Andrena Silva, the Director of Talent Acquisition. Join them as they discuss Andrena's incredible 5+ year journey with GlideFast, from transitioning from a nursing career to becoming employee #45 in a rapidly growing company of over 500 employees today. Discover the unique aspects that set GlideFast apart from other ServiceNow partners and de...

In this episode of GlideChat, join Michael Lombardo as he sits down with Giuseppe Giardina, the Operations Manager at GlideFast. Giuseppe shares insights into his journey from his early days at a large financial firm to leading a 24x7 support project at GlideFast. Discover the importance of teamwork, professionalism, and punctuality, and learn how Giuseppe navigates the balance between being Clark...

Join Mike Lombardo, host of GlideChat, as he sits down with Ohad Kushner, Chief Customer Officer at GlideFast, to discuss Ohad's background, the unique qualities that make GlideFast special, and the company's commitment to being Best in Class in the ServiceNow domain. Ohad shares valuable insights into the evolving landscape of digital transformation, the importance of client service, an...