Get Your Mind Right

This week on Mailbag Friday: • Robb Dunn asks which vertical pays the most—and how we win it with digital + payments • Frank Hughes wants to know how to juggle door-knocking, follow-up, and new convos without losing steam • Patrick Hanson breaks down how to post on Facebook, Instagram, and LinkedIn without becoming “that guy” This one’s built for closers, creators, and rhythm makers. #getyourmindr...

Tired of hearing “we need more customers” and not knowing where to start? Top producing rep, Bree Miracle, hand holds us through the process. This episode breaks down how to go from salesperson to digital consultant—helping you uncover pain points, position real solutions, and close deals that stick. Whether you're brand new or looking to sharpen your digital pitch, this is your roadmap to res...

This week’s Mailbag is all meat, no fluff: • Whitney Johnson asks how to handle the most common objections reps hear in the field • Gannon Lang digs into the most powerful software integrations for large merchants • Bailey Worsdorfer wants a system to turn her referral partners into conversation starters Whether you're facing objections or building an army of connectors, this episode delivers. #ge...

This isn’t just another sales tip episode—it’s a full-on appointment-setting huddle with Whitney Johnson, breaking down how to book meetings that actually stick. Why do some reps lock in ten appointments a week while others are ghosted into oblivion? What’s the number one mistake reps make in their opener? (Spoiler alert: “Is now a good time to talk?” needs to be permanently retired.) And how do y...

This week’s Mailbag hits you right in the mindset—and the method: • Kylee Rathgeber asks how to start from scratch on social media without getting overwhelmed • Jason Roberts breaks down the balancing act of prospecting vs nurturing leads • Allison Woods asks why this podcast even started—and why it keeps going Real questions. Real answers. All rhino, no fluff. #getyourmindright #gymr #poweredbyev...

It’s time to Get Your Mind Right,—because this Boots on the Ground isn’t just another box to check. It’s your official Sales Rep Survival Kit breakdown. We're talking real tools, real skills, and Rhino-level resources to keep you sharp, strategic, and savage in the wild. We’re hitting: Fire Starting Tools – Find your motivation! Water & Purification – Cleanse your brain with Lessonly training...

This week on Mailbag Friday: • Allison Woods wants to know the real “why” behind the work • Derek Saunders asks if personal connection still matters in 2025 sales • Whitney Johnson requests a real use case—and gets a med spa win with full-stack fire This episode mixes soul, strategy, and straight heat. #getyourmindright #gymr #poweredbyevolv #builtbyviv #merchantservices #digitalmarketingstrategy...

This week’s Mailbag Friday brings heat from Evansville to Orlando: • Whitney Johnson asks how to shorten the sales cycle without losing trust • Bailey Worsdorfer wants to know how to fully max out that comp plan • Derek Saunders dives into the soul of sales leadership—what it is, who drives it, and how to build a system that works for everyone This one’s full throttle, baby. No excuses—just action...

In this episode of Get Your Mind Right, we’re channeling our inner Galileo and breaking down the real MVP of sales content: white papers and case studies. Want to stop sounding like a salesperson and start sounding like an expert? Want your prospects to trust you before they even get on a call? Then this episode is your ticket to evidence-backed authority and next-level conversions. We’re showing...

Ready for Part 2? This is where the gloves come off. In Episode 2 of Boots on the Ground with Nellie Schlachter, we go deep into the why behind Square’s merchant loyalty—and how you can use that knowledge to compete, connect, and convert. We break down: • The emotional edge that makes Square irresistible to new businesses• What merchants don’t realize about Square’s hidden costs, account freezes,...

Welcome to another episode of Mailbag Friday, where we’re diving into the big questions that are shaping the industry right now. Today, we’re pulling in three heavy hitters: · Dawson Dimmett is asking where the industry is trending. Are dual pricing, ISVs, and small referral partners still the only game in town? Or are there new avenues for agents to add value and stay ahead of the curve? · Jona S...

Square isn’t just a card reader anymore—it’s coming for your merchants' bank accounts, loans, and loyalty. In this Boots on the Ground episode, Nellie Schlachter joins the Mailbag to break down what’s really happening in the field and how reps should be responding. In Part 1, we cover: • How big of a threat Square’s banking expansion really is• Why merchants are loving features like Square Che...

Even great businesses can have terrible websites—and in this episode, we shine a spotlight on the biggest offenders. From clunky design to slow load times, outdated content to botched mobile views, Austin Hoffman calls out the mistakes that kill sales and shares how to avoid them. If you’ve ever tried to buy something online and rage-quit halfway through, this one’s going to hit home. Get your min...

Welcome back to Get Your Mind Right – Mailbag Edition, where we tackle the toughest questions in the business and drop strategies that keep you charging forward like a bull rhino. Today, we’re diving into three heavy-hitting topics: How to outmaneuver Stripe’s flat-rate pricing, how Evolv built a high-energy culture while staying focused, and why BHAGs (Big Hairy Audacious Goals) are more than jus...

A website isn’t just a digital business card—it’s your 24/7 salesperson. And if it’s not converting, it’s just sitting there taking up space. In this episode, Austin Hoffman walks us through the must-haves for a high-converting site: page speed, mobile optimization, navigation, CTAs, and more. We even get into the low-cost improvements that make a big impact fast. If your website isn’t closing, th...

Susan says her website’s fine.” No, Susan—it’s not. In this episode, we’re tackling the tough objections reps hear every day when selling website solutions. Austin Hoffman breaks down how to reframe value, reposition websites as ROI—not expenses—and handle the “we’re good” brush-off like a pro. Whether you’re selling digital services or helping a business get unstuck, this is your blueprint for sh...

This Mailbag Friday covers strategy from every angle: • Rob Dunn wants to know our most profitable vertical—and how to win it • Jake Noe asks how a rep should carry themselves when meeting a merchant • Bree Miracle wants to know when to bundle digital and processing—and when to separate them This one’s built for closers who want to level up. #getyourmindright #gymr #poweredbyevolv #builtbyviv #mer...

If your e-commerce site makes people want to throw their laptop, you're leaving money on the table. In this episode, we’re talking about what actually drives conversions—from product pages to checkout flows, payment options to trust signals. Austin Hoffman gives us the real-deal playbook for online sales success—and shares some cart-abandonment horror stories along the way. Ready to stop losing sa...

Your website is your digital first impression—and if it looks like a Craigslist ad from 2007, we’ve got problems. In this kickoff episode, Austin Hoffman joins us to break down what separates a high-performing website from one that scares off customers before they even click “Contact.”We talk credibility, conversions, and common mistakes that cost real money. If you’re a business owner, a sales pr...

This week’s Mailbag Friday goes deep: • Bailey Worsdorfer asks how to optimize your time when the day gets chaotic • Tyler Green breaks down why it’s critical to follow the install and onboarding process through to the finish • Whitney Johnson wants to know how to stay motivated when sales slow down Real strategies. No fluff. All action. #getyourmindright #gymr #poweredbyevolv #builtbyviv #merchan...

Welcome to the 100th Episode of Get Your Mind Right! This one’s not your typical Wednesday installment…Oh no—this is a full-on celebration! We’re talking hits, surprises, and bloopers from the first 100 episodes. You got it! The wins, the curveballs, the cha-cha moments, and those times we absolutely had to "Pump the brakes on the bulldozer!" It's all here. If you’ve ever gotten a little tougher,...

Welcome to a very different kind of Get Your Mind Right—the Boots on the Ground edition where we usually talk sales, tech stacks, dual pricing, and merchant strategy. But not today. Nope. Today, we’re taking a hard turn into mindset, grit, and real personal transformation. Because in this episode, we’re talking to a guy who went full Rhino in every area of his life.🧱 We’re talking physical, emoti...

In this Mailbag Friday, we are sharpening your edge: • Kylee wants to know how to stay sharp, keep closing, and keep growing • Whitney Johnson asks how to prioritize leads when everything feels important • Sheila Wyatt brings the heat with Level II and III B2B processing strategyIf you want to win bigger, smarter, and faster—this episode will get you there. #getyourmindright #gymr #poweredbyevolv...

This is it—the final part of our chargeback series here on Get Your Mind Right. . My guest today, is Conci Yoder, Risk and Underwriting expert. So far, we’ve talked about what chargebacks are and how the process works. Now, we’re getting tactical. I’m sharing the strategies, tools, and real talk you need to actually win chargeback disputes. Because let’s be honest—losing money to fraud or error su...

Welcome back to  Get Your Mind Right!  If chargebacks feel like a mystery, you’re in the right place. . My guest today, is Conci Yoder, Risk and Underwriting expert.  Today, we’re unpacking the full chargeback process—from the moment a customer disputes a transaction to the final decision. No more guessing what’s going on behind the scenes. You’ll leave this episode with a clear roadmap and the co...