Branchspace On Air
Future Picks
Learn about the latest pics you always wanted to know in terms of technology, get inspired by cutting-edge insight into airline, airport and other travel retail practices and state-of-the-art digital customer experiences. Who we are? A bunch of tech-savvy people obsessed with great customer experiences. We are reinventing digital for airlines, airports, rail, cruise, and hospitality.
Author
Branchspace On Air
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Podcast website
Latest episode
Jul 3, 2026
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Episodes
Helping Airlines Take the Opportunity of Offer & Order Management | Andrew Webster, Director of OOM Consulting 09.07.2024 10:27
Website & Social Website: https://www.branchspace.com/ Email: reinventdigital@branchspace.com LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/ Twitter: https://twitter.com/branchspace Instagram: https://www.instagram.com/branchspace_digital_reinvented/ Facebook: https://www.facebook.com/profile.php?id=100081431809978
Transformational Airline Retailing Strategies — Panel Discussion at FTE Dublin 2024 01.07.2024 35:38
The transformation of the airline industry through digital strategies is gaining more momentum than ever. This panel discussion raises important questions to some of the best airline examples like LATAM, Lufthansa Group and AirAsia. Watch the full discussion than took place at FTE Dublin 2024 (June 11-13) Moderator: Eric Leopold. Founder of Threedot. Contribution by: — Ricard Vila, CDO of LATAM —...
How Digital Identity is changing the way we travel 26.06.2024 24:30
How will digital identity increase the passenger experience and improve airport operations? This panel discussion reveals many of the answers we’re looking for in this industry. See it from the different perspectives of: - Vanessa Calvo, Head of Funding and Innovation Trends department at Aena - Bill Carleton, Director, Advanced Recognition Systems at NEC Corporation of America - Harvey Tate, Huma...
Fully Integrated Digital Identity Travel with Branchspace and British Airways at FTE Dublin 2024 19.06.2024 24:30
This session took place at FTE Dublin 2024 (11-13 June). Branchspace and British Airways have been collaborating to test the first fully integrated digital identity travel experience. From shopping for flights to arrival. Starting on a journey from London Heathrow to Rome Fiumicino. What can we learn from these efforts and do we now globally scale such efforts? Ursula Silling, CEO of Branchspace,...
Digital Identity to Enable Customer Centricity | IATA Innovation Day 27.05.2024 33:08
Watch the full panel discussion at IATA Innovation Day (Apr 25-26) on Digital Identity to Enable Customer Centricity. Surely an extremely insightful talk with Ursula Silling, CEO of Branchspace, joined by William Warbington, Director Innovation Strategy Planning at SkyTeam, Vikas Bhola, CEO of NeoKe, Vladimir Vujovic, Senior Digital Innovation Manager at SICPA, Louise Cole, Head of Customer Experi...
Rethinking Stopover Experiences with Triplake Stop & Stay 23.05.2024 9:09
Get exclusive access to our session at IATA Innovation Day (Apr 25-26) with Ursula Silling, CEO, and Andrew Webster, Director of Airline Offer & Order Consulting. Discover how we're transforming the stopover experience for modern travelers with our innovative Triplake Stop & Stay solution. With thorough customer research, we reveal the significant challenges and potential of stopovers....
Grow a Successful Team with Kamila Stasik 16.05.2024 18:01
Kamila Stasik is the General Manager of our technology centre in Kraków, Poland. Today we’re talking about setting up a growing team for success in our organization. Website & Social Website: https://www.branchspace.com/ Email: reinventdigital@branchspace.com LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/ Twitter: https://twitter.com/branchspace Instagram: https://w...
Your personal travel boutique in your pocket | Dorota Ziajka 07.03.2024 7:43
Dorota is the Product Manager of our Triplake Mobile App solution, and today we’re talking about how airlines can improve customer experience using mobile apps. In Dorota's own words: "Hello everyone, I’m thrilled to be here today. I’ve had the joy of being the Product Manager for Triplake Mobile Apps for almost two years now. I’m all about mobile apps and aviation—it’s where my passion f...
3 things airlines can do today to get ready for modern retailing 31.01.2024 2:33
In a recent discussion, David Turton, Chief Technology Officer at Branchspace, shared valuable insights on how airlines can embrace modern retailing. Here are three key strategies he recommends for airlines to implement today: 1. Decoupling Legacy Systems with Pragmatic APIs: A crucial consideration is the abstraction of details and the implementation of pragmatic APIs to disconnect from legacy en...
Triplake: Turning your digital eco-system into a customer first sales power house 30.01.2024 5:44
Dive into the world of seamless digital commerce and exceptional customer experiences with David Turton, CTO at Branchspace — digital reinvented, as he shares the successes of our valued customers using, or about to launch, the Triplake dynamic retailing platform. Our customers' stories span various approaches. Some airlines boldly opt for a transformative journey, replacing their entire digit...
Navigating Challenges in the Aviation Industry's Digital Transformation 17.01.2024 1:28
Extract from an interview with Ursula Silling, CEO at Branchspace, and Michael Huynh, Founder and Managing Director at Branchspace. At World Aviation Festival, Lisbon, 2023. Website & Social Website: https://www.branchspace.com/ Email: reinventdigital@branchspace.com LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/ Twitter: https://twitter.com/branchspace Instagra...
How to build a business case for transitioning into offer and order management 17.01.2024 2:48
Extract from Panel participation “Blazing the Trail to Offer/Order Transformation—Managing the Pain”, with Radu Iliescu, Director of Digital Solutions & Consulting at Branchspace. T2RL Engage, London, September 2023. Website & Social Website: https://www.branchspace.com/ Email: reinventdigital@branchspace.com LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/ Twi...
Transitioning into offer and order management 17.01.2024 1:55
Extract from Panel participation “Blazing the Trail to Offer/Order Transformation—Managing the Pain”, with Radu Iliescu, Director of Digital Solutions & Consulting at Branchspace. T2RL Engage, London, September 2023. Website & Social Website: https://www.branchspace.com/ Email: reinventdigital@branchspace.com LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/ Twi...
How A.I. will impact the airline industry 11.01.2024 8:42
Some of us are very excited about it. Others fear that it will take over the world. Whether you like it or not, there’s a hype for the rise of AI, and it will definitely impact the airline industry. In this video, our management team share their thoughts on the diverse aspects of AI, from dynamic digital experiences to real-time interaction personalization. Join us on this exploration of AI's...
How Triplake helps create customer centric experiences as part of the digital transformation journey 06.12.2023 2:42
Getting personal — How Triplake helps to create truly customer-centric experiences as part of the digital transformation journey Extract from an interview with Ursula Silling, CEO at Branchspace, and Michael Huynh, Founder and Managing Director at Branchspace At World Aviation Festival, Lisbon, 2023 Website & Social Website: https://www.branchspace.com/ Email: reinventdigital@branchspace.com...
How Branchspace uses investment to help airlines to become true retailers faster 01.12.2023 3:24
Extract from an interview with Michael Huynh, Founder and Managing Director at Branchspace and Ursula Silling, CEO at Branchspace at World Aviation Festival, Lisbon, 2023 Website & Social Website: https://www.branchspace.com/ Email: reinventdigital@branchspace.com LinkedIn: https://www.linkedin.com/company/branchspace-digital-reinvented/ Twitter: https://twitter.com/branchspace Instagram: ...
Branchspace Session at World Aviation Festival 24.10.2023 16:28
Starting with a very entertaining scene of what it means to build a customer-centric experience, our team presented at World Aviation Festival our ways to get airlines to modern retailing. #airlineindustry #customercentric #digitaltransformation Website & Social Website: https://www.branchspace.com/ Email: reinventdigital@branchspace.com LinkedIn: https://www.linkedin.com/company/branchspace-d...
The Path to Modern Retailing – IATA Digital Innovation Webinar 19.10.2023 1:01:41
Modern retailing is no longer an option for airlines; it has become a necessity. However, the path to modern retailing varies depending on the specific circumstances of each airline. Get deep insight on the future of air travel in the retailing space and the role that digital innovation plays with our management team. #airlineindustry #customercentric #digitaltransformation Website & Social We...
Branchspace at the heart of modern retailing in London 22.09.2023 25:36
We’re in Oxford street, London. At the heart of modern retailing. Join us for a conversation with Branchspace Management team: our CEO, Ursula Silling, our CTO, David Turton, and our Director of Digital Solutions and Consulting, Radu Iliescu. They talk about how the transition to modern retailing will impact the way we travel, and what it means for airlines and the expectations of today’s travelle...
A conversation with Patrick Murphy at Future Travel Experience 16.06.2023 15:20
Patrick Murphy brings over three decades of invaluable expertise in the airline industry, having held key leadership positions throughout his distinguished career. He served as the Chairman of the Board of Ryanair, where he spearheaded the airline's remarkable transformation from a traditional regional carrier into a renowned low-cost airline. Widely recognized for his instrumental role in cre...
Revenue Management and Offer Creation with AI - Panel at FTE 14.06.2023 41:13
In this video, we bring you an engaging panel discussion that took place at the Future Travel Experience in Dublin. Our esteemed panel of industry experts came together to discuss the fascinating intersection of Revenue Management and Offer Creation with AI. #airlineindustry #customercentric #digitaltransformation Moderator: Ursula Silling, CEO of Branchspace: https://www.linkedin.com/in/ursula-si...
How airlines and airports can change the travel industry together | Stefanie Harder & Ursula Silling 16.05.2023 38:14
This interview promoted by World Aviation Festival brings together Ursula Silling, CEO of Branchspace, and Stefanie Harder, Director of Passenger Management at Hamburg Airport, to discuss the collaboration between airlines and airports and the role of technology in the travel industry. Both Ursula and Stefanie envision an ideal travel experience. They both describe a scenario where the journey t...
Airline Digital Optimization: implement an airline digitalization model that succeeds | Iztok Franko 30.03.2023 27:58
Iztok Franko is the founder of Diggintravel and host of the Diggintravel podcast. Recently, the company released their Airline Digital Optimization Yearbook so we asked Iztok to talk to us about what this means and why it is important for airlines to implement a digitalization model that succeeds. Get your 2023 Airline Digital Optimization Yearbook now: https://diggintravel.com/ebooks/2023-airline...
Offer & Order Management: how to be ready for customer-centric airline distribution | Radu Iliescu 19.12.2022 40:18
The process of Offer & Order Management in airline distribution has evolved significantly over the last decades. In the past, airlines primarily relied on manual processes for managing offers and orders, which were often time-consuming and prone to errors. However, with the evolution of technology, airlines have been able to automate and streamline these processes, resulting in improved effici...
The Moment of Truth for Digital Commerce, with Antonella Zirilli (Air Malta) at Aviation Festival 14.10.2022 13:11
The world of aviation gathered last week in Amsterdam for this year’s edition of the Aviation Festival and we had the opportunity to hear how Air Malta is taking this time as the moment of truth for digital commerce. Antonella Zirilli, Head of Digital Commerce and Distribution of Air Malta, Ursula Silling, CEO of Branchspace, and David Turton, CTO of Branchspace talked about it on the first day of...
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