Fraudology Podcast with Karisse Hendrick

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Account takeover is a familiar threat to all businesses that encourage customers to establish online accounts. Its advent enabled fraudsters to operate with impunity once they had illegally obtained data to access someone’s account. Over the years, fraud pros have come up with different ways to identify and stop ATOs. Bu...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In the second half of Karisse's conversation with Hailey Windham, Hailey shares one of her biggest passions: spreading fraud awareness information within her organization, as well as her community and beyond. While in some organizations, it can seem like no one would be interested in learning about fraud & scams targ...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai For many anti-fraud departments, it can often feel like the rest of the company doesn't understand your purpose, value, or impact. The team may seem isolated from the rest of the business that is focusing on traditional tasks & goals, while the duties of a fraud department can be unpredictable, seem secretive, and th...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Account Takeovers are continually a hot topic in online fraud-fighting. Just when companies think they have the right layers for detection & prevention, more adaptions of ATOs are created. Often, understanding the root cause of a specific ATO attack, along with other factors such as motive, methods, and behavior with...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai How can Fraudollogy improve? Take our listener survey! www.1uap3fykomx.typeform.com Three weeks ago, Karisse provided an updated version of the popular episode recorded in 2019 titled "Merchants are from Mars, Vendors are from Venus" (episodes released Sept. 20 & Sept. 22, 2022). But, in fairness, both Part 1 and Par...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai How can Fraudollogy improve? Take our listener survey! 1uap3fykomx.typeform.com Everyone has a week or two where the stress of it all is too much. Karisse has had one of those weeks. So, this is a shorter episode than usual. But, in the spirit of "Halloween" (where it's celebrated), she provides one of her favorite analo...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai While each of our resumes or LinkedIn profiles tries to tell a story about seamless endings & beginnings throughout our career, the reality is not always the case. Sometimes there are unexpected pauses, a new employer that seemed perfect in the interview, but the reality was not the same, or we just can't see past ou...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai This episode is the second half of Karisse's conversation with Shoshana Maraney about account security vulnerabilities, and specific to account handovers (AHOs). If you have not yet listened to Pt. 1 released on Tuesday of this week, go back & listen as it will help you better understand today's episode. Today's conv...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai The co-author of O'Reilly Publishing's Practical Fraud Prevention book, Shoshana Maraney returns to Fraudology to "geek out" with Karisse. They talk about: Shoshana's new chapter as a freelance content writer and content marketing strategist and the 2nd book she's about to publish The ever-increasing need for online acco...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai As a continuation of Tuesday's episode (from Sept. 20), Karisse dives into the do's & don'ts of 2 more stages of the sales cycle with online anti-fraud and Trust & Safety technology solution providers. From the worst mistakes a salesperson can make during the initial sales call to how to navigate the follow-up pr...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Following the recent replay of the first edition of the episode titled "Merchants are from Mars, vendors are from Venus" from 2019, several listeners have requested an updated version. Over the last 3 years, a lot has happened to change the merchant/vendor (buyer/seller) relationship within online fraud and Trust & S...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai As a follow-up to the episode on Sept.1, 2022, Karisse provides suggestions submitted by several Fraudology listeners for those in the industry looking for a new role in the anti-fraud industry. Some were provided by hiring managers, while others were submitted by former job seekers with what helped them continue on the...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai This week's guest is Rob McCall, Director of Fraud Prevention for Crypto exchange & trading platform, Uphold. Over the last 15 years, Rob has moved up the career ladder in fraud while also tackling fraud in several different areas including banking, e-commerce, and now crypto. There are so many great lessons & ex...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Over the years, those of us in the fraud-fighting industry have sometimes joked about "job security". As long as fraud was still targeting businesses & banks, it was assumed that we would always have a job, unless we wanted to leave for our own reasons. But, one harsh reality in 2022 has been the hundreds, if not tho...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai More fraud fighters are looking for new opportunities than ever before. Whether because of lay-offs, due to redundancy, job insecurity, low pay or appreciation, or for upward mobility, fraud-fighters in all areas of focus & levels of experience are looking for their next chapter. Karisse has recently spoken with a fe...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Frank McKenna (from the popular blog "Frank on Fraud") is back to talk about another growing fraud trend impacting the US especially. Physical Check Fraud. While many may assume that check fraud ended when credit card fraud became popular, it is getting a resurgence. In fact, check fraud utilizing stolen, physical checks...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Last week, the online publication ARS Technica published an article covering recent fraud claims from debit cardholders and small online merchants. Based on their research, it became fairly clear that a large number of debit cards issued by at least one major bank had been compromised. And based on the merchant accounts,...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Frank McKenna, co-founder of Point Predictive & the author behind the popular blog "Frank on Fraud" is back to talk about a topic he thinks doesn't get as much attention as it should: Credit Washing. What is "credit washing" & why has it spiked in the US since 2018? Why is it so bad, and what companies/financial...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai A follow-up story to Ep. 110 (7 July 2022): Merchants have reported answers to some of their questions after speaking w/ Visa about the upcoming Visa Chargeback Rule changes set to go into effect in April 2023 & Karisse asks for specific clarification. Sometimes it's just as important to hear what someone doesn't say...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai As more lay-offs, budget cuts, feeling unappreciated, and expectations to do more with less continue to impact online fraud-fighters, the consistent question that keeps coming up is often "How can I get my business to understand the value, impact, and importance of pro-active fraud-prevention?" Last week, Robert Capps sh...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Karisse talks about 3 recent fraud news articles & how each is related to online fraud. The UK is the Card Fraud Capital of Europe: https://www.finextra.com/newsarticle/40756/uk-is-card-fraud-capital-of-europe More Americans hold crypto accounts than have saving accounts for the 1st time: https://www.crypto-news-flas...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Robert Capps joins Karisse for what was going to be an "ask us anything" episode. But, based on the tenor of the questions we received, and the overall state of the tech world, they end up talking about the uncertainty many fraud-fighters & other industries in tech are consumed with. Why is this time different than t...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai The common theme in conversations with fraud-fighters right now is "uncertainty". The changes in the economic market, the impact of less VC funds on the tech industry, all the while seeing fraud tactics change & fraud volumes go up, are enough to drive anyone to feeling fearful and uncertain. In this episode, Karisse...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai The tech world is feeling the uncertainty of an economic downturn, months of supply chain issues, and almost daily reminders of the reality of lay-offs. One way that Fraud, Risk, and Trust & Safety Teams can support their company and demonstrate their commitment to being aligned with company goals is to identify ways...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Fraud is ever-changing. So it's important to stay informed on new methods & tactics used by bad actors. And today Karise shares three newer fraud trends that have been reported by online merchants & fintech recently. Compromised employee accounts at companies that online companies rely on for accuracies, such as...