Fraudology Podcast with Karisse Hendrick

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai One aspect of leading global fraud operations & strategy successfully is collaborating & coordinating strategies with cross-functional leaders/departments within the company. One of the teams that it's imperative for the fraud team to work closely with is the Payments team (responsible for payments acceptanc...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai This question (or a form of it) has been asked multiple times recently by different people in Karisse's life. From the dental assistant at her dentist's office to a couple of Fraudology listeners asking on behalf of themselves or co-workers, and at least one online merchant that received an escalated call from an upset v...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai This week's Fraudology guest is a 20+ year veteran in technology and the anti-fraud space who has worked with large name Fraudtech/Cyber-security technology companies to support the world's largest financial institutions in identifying & preventing online fraud. Ayelet Biger-Levin shares how her career experience, co...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai This week, Karisse is sharing some of the online fraud & technology-related podcasts that she subscribes to, to help round out your podcast library. Some are fairly new, others are long-time standbys; all have a unique perspective & voice on topics to keep fraud-fighters learning & engaged. All of these shows...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai It's no secret that online financial fraud, especially the fraud targetting the US & other Western Nations is often perpetrated by international organized crime. It can be difficult and confusing to know which law enforcement agencies to contact, or if they will follow up on the cases you've referred to them. So, oft...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Last week, Karisse talked about 2 major data breaches that she speculated could lead to an increase in specific fraud method attempts. The next day, she read a LinkedIn post challenging the opinion that data breaches lead to more online fraud. And this caused her to challenge her long-held belief in today's episode of Fr...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai There's no doubt that 2022 was a pivotal year in online fraud. Whether it was in online banking, fintechs, or e-commerce/marketplaces, we saw more attacks and more sophistication & exploitations than ever before. So what fraud-related threats & issues should we be prepared to encounter in 2023? Karisse asked 2 le...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In the last ~2 weeks, there have been headlines about 3 data breaches/"security incidents" that are worse than we could have imagined. Just some of the headlines from these 3 incidents: "400M Twitter users’ data is reportedly on sale in the black market" "LastPass finally admits: Those crooks who got in? They did steal y...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Most online fraud-fighters may daydream about seeing their most prolific fraud rings facing real-world consequences for their crimes. But, very few get to see that kind of justice served. For a variety of factors, most online companies do not have a post-transaction investigation department whose focus is on further inve...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai The tech world is feeling the uncertainty of an economic downturn, months of supply chain issues, and almost daily reminders of the reality of lay-offs. One way that Fraud, Risk, and Trust & Safety Teams can support their company and demonstrate their commitment to being aligned with company goals is to identify ways...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai More than ever before, consumers are choosing where to spend their money online based on who they like and trust. And while not all trust is lost or built within the fraud or Trust & Safety departments, more merchants are conducting internal studies to understand the impact on their bottom lines based on building or...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai 2022 has been a pivotal year for change in tactics, bad actor resources, and the overall landscape of online fraud. It was also a year of change for the fraud prevention industry as tech companies went from enjoying a "bull" to a "bear market", resulting in large numbers in lay offs, a reduction in budgets, and overall e...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Card testing is one of the necessary evils of credit card fraud. And, since 2019, card testing online has increased over 100%. And recently, several Fraudology listeners have reported seeing a higher volume of card testing attempts on their systems than usual. In this episode, Karisse provides a deep dive on card testing...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai After an unexpected trip to care for two toddlers this week, Karisse observed 3 ways that online fraudsters are a lot like toddlers, and how those of us who are charged with keeping Fraudsters "in check" can be ready for whatever they throw at us (the same way you need to be when parenting or caring for children under ag...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Note: This episode is marked explicit due to sensitive topics including child exploitation and human trafficking/modern slavery. This topic is very important, but a little different for Fraudology. Online fraud-fighters are acutely aware of the financial cost of online/financial fraud to their company or financial instit...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Continuing the conversation from Tuesday's episode, Karisse & guest Shoshana Maraney discuss the factors that allow this particular organization to be as sophisticated & large as they are. Unfortunately, that will lead to some dark conversations about the cruelty in some parts of the world, and how this impacts f...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai This episode was released as soon as possible due to the time-sensitive nature & importance for all fraud-fighters to know. In the last week, Karisse & a group of online retailers put together the pieces of a complex puzzle they've been trying to understand for weeks. And the bigger picture is mind-blowing. It sh...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Fraud-fighters are often so focused on their "mission", that they sometimes need to be reminded to take a break and enjoy a little bit of levity. So, on this holiday week (in the US) and the "unofficial" start of the holiday shopping (and fraud) season for online retailers, this week, Karisse shares with you the answers...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai The crypto world has been rocked by major shakeups & revelations over the last 2 weeks. How did FTX go from the World's # 2 crypto exchange w/ Superbowl ads, the naming rights to a professional sports arena, celebrity endorsements, etc... to bankrupt in 2 weeks? It's a crazy story! And one that anti-fraud, compliance...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai In the last 2 weeks, the world has watched major changes at Twitter under the new ownership of Elon Musk occur rapidly. The biggest cause of these rapid changes was a loss of trust in the platform by its users. Billions of dollars were lost in advertising revenue, fake accounts were authenticated & caused issues of r...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai From mid-November to the end of December, online retailers will be exceptionally busy. With almost every order that is placed on a website going through a fraud review, there is a lot that goes into keeping customers safe, ensuring as many good sales are completed as possible, and that online criminals do not obtain many...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai With Holiday season 2023 just around the corner, Dajana Gajic Fisic, Head of e-commerce fraud & risk management for JD Sports North America (previously Finish Line), joins Fraudology to share some of her strategies to prepare for the biggest sales quarter of the year in retail. While not all online companies earn 50%...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Karisse picks up where she left off on last week's part 1 of "The Anatomy of Account Takeovers". She dives into the stages of an ATO, and the various ways that bad actors will exploit those stages to access a legitimate user's account. She then talks about the different 3rd party technologies, as well as internal solutio...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai Two weeks ago, Hailey Windham (Financial Crimes Investigations Officer for SAFE Federal Credit Union) joined Fraudology to talk about the innovative programs she has implemented to spread fraud & scam awareness & training within her organization and community. And today, you get to hear a live example of one of t...

Fraudology is presented by Sardine . Request a 1:1 product demo at sardine.ai With so many reports of a sudden spike in account takeover attacks recently, Karisse provides a deep dive into this method of committing fraud. When did this online attack method begin? What is needed to commit them? What are some of the motivations for using this method of gaining access to online platforms? How should...