Fraud Forward

What’s up fraud fighters, and welcome back to Fraud Forward! In this episode, I’m sitting down with Mudassar Malik, Special Agent with the U.S. Secret Service and Founder and CEO of Deconflict.com, to talk about something our industry needs to get a whole lot better at: financial crime deconflict. Money mule networks do not care where one institution’s visibility ends and another one begins. Pig b...

What’s up fraud fighters, and welcome back to Fraud Forward! Today we are talking about ACH compliance , and I know that may not sound like the most exciting opener in the world, but if you work in fraud, payments, operations, compliance, treasury, management, or anywhere near ACH this matters because ACH is one of the most widely used payment rails in the country. And when something goes wrong, i...

What’s up fraud fighters, and welcome back to Fraud Forward: Y’all, this episode is one of those conversations where I found myself taking notes while we were recording. Matt Janiga from Modern Treasury joined me to talk about hidden fraud infrastructure . We talk all the time about faster payments, one API, better vendor tooling, AI agents, global money movement, and payment modernization. But un...

What’s up, fraud fighters, and welcome to Fraud Forward. In this episode, I am sitting down with Eric Shen, inspector in charge of the criminal investigations group for the United States Postal Inspection Service, to talk about something I think way too many fraud teams overlook: USPIS financial crime. When financial crime escalates, most of us immediately think FBI, Secret Service, Homeland Secur...

What’s up, fraud fighters, and welcome to Fraud Forward. I recorded this live from Safeguard’s AI Deep Dive Retreat at The Broadmoor in Colorado Springs, and y’all, let me tell you something: this was not just another room full of AI buzzwords. This was fraud leaders, payment experts, financial institution professionals, fintech voices, marketplace operators, and risk leaders all sitting in the sa...

What’s up, fraud fighters, and welcome back to Fraud Forward! This conversation is one I think a lot of us need right now. Financial services are moving fast. Fintech innovations, AI in financial services, real-time payments, embedded finance, digital assets, and payment systems modernization are all changing how institutions serve members and customers. And let me just assure you, fraud fighters...

What’s up, fraud fighters, and welcome back to Fraud Forward! I want to take a moment and talk about something bigger than one scam trend, one crypto headline, or one fraud typology. We are talking about fraud as infrastructure. Because what we are seeing right now is not isolated activity. Organized fraud networks are operating like coordinated systems, connecting pig butchering scams, social eng...

What’s up, fraud fighters, and welcome back to Fraud Forward! I wanted to do something different for our 100th episode. I didn’t want a victory lap. I wanted an honest conversation about payment fraud prevention, where our systems feel fragile, and whether we are building financial infrastructure worthy of public trust. I brought together Karisse Hendrick, Becky Reed, David Maimon, and Jeff Taylor...

What’s up, fraud fighters, and welcome back to Fraud Forward! In part one, you heard fraud fighters describe the current state of fraud with words like acceleration, chaos, fractured, and explosive. And honestly, none of those felt exaggerated. But in this episode, I wanted to ask a different question. Not just what fraud feels like right now, but what teams are doing that they are actually proud...

What’s up fraud fighters, and welcome back to Fraud Forward! I asked a room full of fraud professionals one question: describe the current state of fraud in one word. And the answers? Acceleration. Chaos. Explosive. Scary. Unmanageable. No one said stable. No one said under control. So in this episode, I’m breaking down what those answers tell us about evolving fraud trends , the current fraud lan...

What’s up, fraud fighters, and welcome back to Fraud Forward! Before I was sitting in fraud strategy conversations, before I was talking about controls, governance, and layered defenses, before any of this, I was on the teller line. Face-to-face with members. Balancing speed, service, and that gut feeling when something just didn’t sit right. And I’m telling you right now, that experience shaped e...

What’s up, fraud fighters, and welcome back to Fraud Forward! This Fraud Fight Club recap is one I have been wanting to put down in words because some events are just conferences, and some events remind you exactly why this work matters. This one brought together fraud fighters from across the industry, from brand-new practitioners to people who have shaped this space for years, and it created the...

What’s up, fraud fighters, and welcome back to Fraud Forward! In this episode, I’m sitting down with Angela Diaz to talk about something that sounds simple on the surface, but honestly, it creates more fraud gaps than a lot of teams realize. We throw around terms like controls, strategy, and process all the time in fraud operations. We say them like they mean the same thing. They do not. And when...

What’s up fraud fighters, and welcome to Fraud Forward! This episode is just me and you, and honestly, that felt right. Fraud Forward has always been about real conversations, but every once in a while, I think it matters to pause, zoom out, and talk peer to peer about where we’ve been, what I’ve been building, and where this work is going next. No guests. No panel. No polished back-and-forth. Jus...

What’s up fraud fighters, and welcome to Fraud Forward! This episode picks right back up in one of the most important places this conversation could go: what happens after we move past the shiny AI headlines and start talking about control, governance, disputes, and real accountability inside financial services. Because that is the real conversation around agentic banking. Not just whether AI in b...

What is up fraud fighters, and welcome to Fraud Forward! Today we’re talking about AI transaction monitoring and why it matters so much as agentic banking starts moving from concept to reality. Because once AI agents in banking move beyond simple chat and into actions, payments, and customer instructions, the risk conversation changes fast. This is no longer just about whether AI in banking feels...

What is up fraud fighters, and welcome to Fraud Forward! This is one of those conversations every fraud, risk, payments, and operations leader should hear. We spend a lot of time talking about fraud losses, scam trends, and faster payments. What we do not always unpack is where the real breakdown happens in the payment journey. Does it start at onboarding? Does it show up in authentication? Is spe...

What is up fraud fighters, and welcome to Fraud Forward! AI is accelerating fraud, 100 percent. But the bigger risk, the thing that should keep every fraud leader up at night, is what happens when fraud teams stop thinking strategically because the queue never ends. In Part 2 of Fraud Forward, I’m back with Ted Josephson, VP of Bank Fraud & Credit Strategy at Synchrony Financial, and we are ge...

What is up fraud fighters and welcome to Fraud Forward. In this episode we sit down with Ted Josephson, VP of Bank Fraud and Credit Strategy at Synchrony Financial, to talk about what advanced fraud solutions leadership really looks like when fraud prevention moves beyond reacting to threats and becomes part of enterprise strategy. Ted’s path into the fraud space did not start in a fraud departmen...

Fraudsters aren’t only targeting customers anymore. They’re targeting fraud teams. In this episode of Fraud Forward, Hailey Windham sits down with Jared Gruenberg to explain how fake LinkedIn companies are using Easy Apply and “pre-interview” screening emails to harvest operational intelligence; the exact tools, signals, and investigation workflows that fraud, AML, and compliance teams use to stop...

“It’s always Day One” sounds like a startup cliché… until you hear it from someone who’s spent his career on the front lines of threat finance. In this episode of Fraud Forward , host Hailey Windham sits down with Ari Redbord (Global Head of Policy & Government Affairs at TRM Labs ) to unpack how financial crime prevention is evolving as crypto, traditional finance, and AI-driven scams collide...

Know your customer (KYC) was never designed to be fraud control, yet fraud programs across the industry treat it like one. In this episode of Fraud Forward , host Hailey Windham sits down with Steve Lenderman, Head of Fraud Prevention at iSolve, for a necessary conversation about what KYC actually does, what it can't do, and why that distinction matters more than ever. Steve and Hailey challenge t...

Agentic commerce sounds futuristic, until it starts hitting your auth flows, your dispute queues, and your monitoring pipelines. In this episode of Fraud Forward , host Hailey Windham sits down with Chen Zamir , Head of Fraud Strategy at Sardine and Founder of Native Risk, to unpack what happens when AI agents don’t just recommend, they act. They browse, click, checkout, retry, and optimize at mac...

Fraud programs often measure what is easiest, not what’s most important. In this episode of Fraud Forward , host Hailey Windham welcomes back Frank McKenna for an honest, wide-ranging conversation about the realities fraud leaders are facing today. Frank and Hailey dig into where fraud hides in plain sight, why so many losses are misclassified as credit risk, and how institutions consistently over...

Fraud isn’t slowing down, it’s evolving. The Banking on Fraudology podcast is now Fraud Forward, and we’re kicking off the new era with a no-nonsense look at what financial institutions are actually facing on the front lines. In this premiere episode, host Hailey Windham brings together fraud, risk, and BSA leaders from banks and credit unions to separate real signals from industry noise. No hype....