Hailey Windham
Fraud Forward
Fraud Forward is a banking-focused podcast bringing together fraud fighters, risk leaders, and financial crime experts to explore how fraud is evolving, and how financial institutions must adapt. Each episode features practical, candid conversations with teams in the trenches, covering strategy, governance, prevention, and recovery. Rather than chasing headlines, Fraud Forward focuses on what’s working, what’s changing, and what fraud leaders need to prepare for as financial crime accelerates. This is where banking comes together to challenge assumptions, pressure-test controls, and move fraud...
Where to listen?
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Episodes
Leveling Up for Impact: My Big News and the Future of Banking on Fraudology 17.12.2025 9:49
This is a legacy episode from Banking on Fraudology, originally published on December 17, 2025. In this episode of Fraud Forward (formerly Banking on Fraudology), Hailey Windham reflects on her journey in the industry by sharing big news and zooming out to address the "seismic shift" this change represents for her career and the community. Hailey officially announces she has joined Sardine as thei...
Bonus Episode — Building Smarter, Not Harder: Using AI to Eliminate Fraud’s Busy Work with Ben Graf 12.12.2025 31:00
This is a legacy episode from Banking on Fraudology, originally published on December 12, 2025. In this episode of Fraud Forward (formerly Banking on Fraudology), Hailey Windham talks with Ben Graf, a self-taught AI expert in the neobank space. The conversation dives into what it really looks like to learn AI from the ground up, emphasizing that the future of fraud prevention isn't about replacing...
The Fraud Stories That Defined 2025 — And the Payment Shifts That Will Define 2026 10.12.2025 19:55
This is a legacy episode from Banking on Fraudology, originally published on December 10, 2025. In this episode of Fraud Forward (formerly Banking on Fraudology), Hailey Windham reflects on a transformational year in fraud by unpacking recent, high-stakes cases and zooming out to address the "seismic shift" in the payment ecosystem. Hailey covers the industry's evolution, highlighting how human in...
Building a Unified Front Against Human Crime: The Knoble’s Mission, Momentum & Moment of Need 03.12.2025 46:37
This is a legacy episode from Banking on Fraudology, originally published on December 3, 2025. In this episode of Fraud Forward (formerly Banking on Fraudology), Hailey Windham welcomes back Ian Mitchell, founder of The Knoble, to delve into the organization's critical mission, its global impact, and the urgent need for community support. The conversation centers on the concept of "human crimes,"...
A Giant Serving of Gratitude: Thanksgiving Special on Empathy, Collaboration, & the Future of Fraud Fighting 26.11.2025 20:32
In this reflective and gratitude-filled episode of Banking on Fraudology , Hailey Windham takes a moment to step back and appreciate the people and themes shaping the fight against fraud, delivering a "giant serving of gratitude" for the community. The conversation dives into the industry's evolution, highlighting how innovation and collaboration are aligning to create a powerful, transformative m...
The Next Evolution of Fraud Defense: Unlocking Collective Intelligence with Sonar AI (with Ravi Loganathan) 19.11.2025 39:08
Banking on Fraudology is presented by Sardine.ai . In this episode of Banking on Fraudology, Hailey Windham sits down with Ravi Loganathan , Co-founder and President of Sonar AI and Head of Banking and Policy at Sardine. Ravi, who has over 20 years in banking and consortium work with institutions like Early Warning Services, Zelle, and Bank of America, has been leading the charge at Sardine to mak...
Bonus Episode — Why Now Is the Best Time to Fight Fraud (w/ Andrea Valentin) 14.11.2025 22:55
In this powerful bonus episode of Banking on Fraudology , Hailey Windham sits down with Andrea Vallentine , Senior Vice President of Fraud and Risk at Old Glory Bank. The conversation dives deep into Andrea's genuinely excited perspective that "this might actually be the best time to be fighting fraud". We explore the rising momentum of collaboration and shared learning that is unifying the indust...
International Fraud Awareness Week — Igniting the Spirit of Fraud Fighters Everywhere with John Duffley 12.11.2025 43:42
In this powerful episode of Banking on Fraudology, Hailey Windham sits down with John Duffley , Communications Director at the Association of Certified Fraud Examiners (ACFE), who leads the global coordination and growth of International Fraud Awareness Week. The conversation dives deep into the origins of this massive global initiative, which began in 2000 as "National Fraud Awareness Week" and h...
Words Matter: Changing How We Talk About Victims of Fraud with Kathy Stokes 05.11.2025 43:35
In this powerful episode of Banking on Fraudology, Hailey Windham sits down with Kathy Stokes , Director of Fraud Prevention Programs at AARP, a nationally recognized leader in consumer protection and elder fraud prevention. The conversation dives deep into Stokes's foundational statement: "We need to talk about victims in order to talk about the fraud as a crime". They explore why language is the...
Protecting What Matters: Inside the IAFCI with President Mark Solomon 29.10.2025 47:55
Fraud Forward is powered by Sardine In this insightful episode of Banking on Fraudology, host Hailey Widham welcomes Mark Solomon, President of the International Association of Financial Crimes Investigators (IAFCI) , for an in-depth look at how global collaboration is reshaping the fight against financial crime. With more than 30 years of experience in law enforcement and fraud investigation, Mar...
Document Fraud in the Age of Generative AI with Ronan Burke 22.10.2025 47:45
Fraud Forward is powered by Sardine In this eye-opening episode of Banking on Fraudology, host Hailey Windham sits down with Ronan Burke, co-founder and CEO of Inscribe, to discuss the alarming rise of document fraud in financial services. As generative AI makes creating fake documents easier than ever, Burke reveals that AI-generated and template-based document fraud has surged over 200% in just...
Contraband Connections: Crime Networks Inside Prison Walls w/ Travis Cox (Part 2) 15.10.2025 43:21
Fraud Forward is powered by Sardine In this eye-opening episode of Banking on Fraudology, host Hailey Widham sits down with Travis Cox, investigator with the South Carolina Department of Corrections, to uncover the dark world of prison based fraud and organized crime. Cox shares a rare inside look at how inmates use contraband cell phones to run sophisticated fraud, extortion, and money laundering...
Introducing Bonus Episodes, Powered by Safeguard: Exploring AI Themes in Fraud Prevention 10.10.2025 23:10
Fraud Forward is powered by Sardine In this dynamic episode of Banking on Fraudology , host Hailey Windham kicks off a new monthly series in collaboration with Safeguard, paving the way to their 2026 AI Deep Dive Retreat. Joined by industry thought leaders Mitul Parmar and Brian Davis, Hailey explores the urgent need for AI education, collaboration, and strategic adoption across fraud, identity, a...
Contraband Connections: Crime Networks Inside Prison Walls w/ Travis Cox Part 1 08.10.2025 35:19
Fraud Forward is powered by Sardine In this eye-opening episode of Banking on Fraudology, host Hailey Windham sits down with Travis Cox, a seasoned investigator from the South Carolina Department of Corrections, to explore the alarming world of contraband cell phones in prisons. Travis shares his firsthand experience combating organized crime networks that operate from behind bars, revealing how t...
Human Trafficking and the Fraud Fighter’s Responsibility: A Conversation with Freddy Massimi 01.10.2025 38:55
Fraud Forward is powered by Sardine In this compelling episode of Banking on Fraudology , host Hailey Widham is joined by Freddy Massimi, a certified Financial Crimes investigator and leader at Truist Bank, to explore the intersection of human trafficking and financial crime. Together, they examine how financial institutions can detect and disrupt trafficking networks, drawing from recent high-pro...
Small FIs & the New NACHA Fraud Monitoring Rules (Phase 1) 24.09.2025 22:03
Fraud Forward is powered by Sardine The latest episode of Banking on Fraudology tackles a critical issue facing financial institutions: new ACH fraud monitoring requirements. Host Hailey Windham expertly guides listeners through NACHA's upcoming rule changes, offering a comprehensive breakdown tailored for small banks and credit unions. Windham delves into the nuances of the two-phase implementati...
From Awards to AI Attacks: Fraudology Meets in Austin 17.09.2025 33:59
Fraud Forward is powered by Sardine Fraudology and Banking on Fraudology are back together, this time recording in person from Austin, Texas ! We celebrate Karisse’s recent Women in Payments Award , reflect on the power of in person connections, and then dive straight into the headlines. We spotlight how AI is reshaping fraud, from autonomous “agentic AI” attacks to fraudsters hi...
Announcing Safeguard: A New Era of Fraud, Identity, and Compliance Events Begins 10.09.2025 25:55
Fraud Forward is powered by Sardine In this groundbreaking episode of Banking on Fraudology, host Hailey Windham introduces an exciting new event that promises to revolutionize how the fraud, identity, and compliance industry approaches AI. Mitul Parmar, co-founder and CEO of Safeguard, joins to announce the launch of the first AI Deep Dive Retreat, taking place May 3-6, 2026 at the prestigious Br...
Pause as a Service: Turning Fight, Flight, Freeze into Protection with Jen Lamont 03.09.2025 57:39
Fraud Forward is powered by Sardine Host Hailey Windham and guest Jen Lamont tackle the crucial topic of creating pauses to prevent fraud in financial transactions. The conversation centers around the concept of "pause as a service," exploring how momentary interruptions can be the key to protecting members from falling victim to scams. Jen shares her expertise on training frontline staff to recog...
Passion, People, and Prevention: My Fraud-Fighting Chat with Stephanie Macrafic 27.08.2025 41:08
Fraud Forward is powered by Sardine In this illuminating episode of Banking on Fraudology, host Hailey Windham sits down with fraud prevention expert Stephanie Macrafic, to explore the fascinating intersection of human behavior and scam prevention. Fresh off her acclaimed presentation at the ACFE Global Fraud Conference, Stephanie shares invaluable insights on using behavioral science to disrupt s...
Inside the Ring: PJ Rohall on Fraud Fight Club’s Biggest Hits & What’s Next 20.08.2025 58:59
Fraud Forward is powered by Sardine In this electrifying episode of Banking on Fraudology, host Hailey Windham sits down with PJ Rohall, co-founder of About Fraud & Fraud Fight Club , to unpack the knockout success of their recent "Round Two" conference. PJ gives listeners an insider's look at what it takes to organize a fraud-fighting event that breaks the mold of typical industry gatherings....
From $70K Heists to Fake IDs: Fraud Fighter Takeaways You Can Use Today 13.08.2025 23:19
Fraud Forward is powered by Sardine In this eye-opening episode of Banking on Fraudology, host Hailey Windham dives deep into five recent fraud cases that every financial institution needs to know about. From a $70,000 account drain to a multi-branch fraud attempt, each story serves as a masterclass in what to do - and what not to do - when it comes to protecting customers and institutions from in...
Part 2 - Ask Us Anything: Fraud-Fighter Telethon w/ Frank Mckenna 06.08.2025 56:01
Fraud Forward is powered by Sardine In this episode of Banking on Fraudology, host Hailey Windham and fraud expert Frank McKenna dive deep into the world of financial crime prevention. The duo tackles a wide range of questions from fraud fighters across the industry, offering invaluable insights and practical advice. From discussing the challenges of cross-industry collaboration to exploring the l...
From Karaoke to Comments: Your Chance to Shape Fraud Policy 30.07.2025 12:22
Fraud Forward is powered by Sardine In this eye-opening episode of Banking on Fraudology, host Hailey Windham dives into a critical development in the financial fraud prevention landscape. Fresh off a cruise where she performed her fraud-prevention parody of Meghan Trainor's "No," Hailey shifts gears to discuss a major opportunity for fraud professionals to shape future policy. The CFPB, NCUA, FDI...
$1.2 million related to fraud with Erin O'Loughlin & Brian Svoboda-Kindle 23.07.2025 59:34
Fraud Forward is powered by Sardine In this episode of Banking on Fraudology, host Hailey Windham sits down with Erin O'Loughlin and Brian Svoboda-Kindle from the Association of Certified Financial Crime Specialists (ACFCS) to discuss the critical importance of ongoing education and collaboration in the fight against financial crime. As the financial landscape rapidly evolves, fraud and compliance...
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