Franchising with Right at Home

What inspires someone to open a home care business? For Right at Home Franchise Owner Katung Aduwak, the answer is deeply personal. After surviving a life-changing accident that left him paralyzed and in a coma, Katung experienced firsthand the life-changing impact of compassionate caregivers. Years later, combined with business partner Tanya Bridges' experience caring for her aging parents,...

Joyce Barocas operates a Right at Home franchise alongside her business partner in New York. With more than 12 years of ownership experience, she has a wealth of knowledge to share.  Joyce spoke with Right at Home Development Director Jenna Gonser about her advice for individuals considering ownership. She discusses the challenges and benefits of being involved in the care of seniors. Listen to le...

Eric Hicks has been in the Right at Home system for more than a decade. Serving thousands of seniors and positively impacting his community has left him equipped with knowledge to share.  He spoke with Sr. VP of Franchise Development Jen Chaney about the importance of loving what you do. Listen as he discusses his motivations behind franchising and his advice for prospective owners. Thank you for...

Right at Home's Right Start Manager, Stacey Brown, spoke with Sr. VP of Franchise Development, Jen Chaney, about Franchisee Onboarding and Support.  Stacey joined the Right at Home team in 2023 as the Onboarding Project Manager, bringing over a decade of experience in the hospital industry and five years of managing an in-home care franchise. Her passion lies in helping seniors age gracefully...

Right at Home's Senior Vice President of Human Resources and People Strategy, Nikki Holles, spoke with Senior Vice President of Franchise Development, Jen Chaney, about caregiver retention and recruitment. Caregiver recruitment is one of the areas of senior care franchising that we get the most questions about. Nikki touched on the resources provided to owners as they launch their business. W...

Right at Home's Chief Financial Officer, Jeff Vavricek, spoke with VP of Franchise Development Jen Chaney about the importance of understanding your business's financial data. They discussed payer sources, breakeven profit, and analyzing your numbers. Right at Home just released an updated financial dashboard that franchisees can use to track weekly trends and compare their business to s...

Right at Home's President and CEO, Margaret Haynes, spoke with Sr. VP of Franchise Development, Jen Chaney, on the company's goals for Q2. Entering the year with strong growth potential and an abundance of opportunity, Margaret speaks to the booming senior care industry. Learn how franchising may be the right path for you and how Right at Home sets itself apart from other senior care fra...

Ryan Naegele has operated his Right at Home location in Chattanooga, TN, for the last decade. As an established member of our franchise network and a co-chair of the Strategic Leadership Council, he has a lot of wisdom to share with prospective owners. Thank you for listening to Franchising with Right at Home.  Ready to explore ownership? Start here. Learn more about our available territories: htt...

Dan Tifft had done a little bit of everything before joining the Right at Home system. The UNC Chapel Hill grad spent a stint working abroad with Teach For America, followed by a decade in marketing for the Keurig brand coffee company, and a subsequent tenure as a Navy supply officer. In fact, Dan is still an active member of the Navy Reserves today, even as he navigates the early stages of home c...

Right at Home's Business Financial Coach, Kiley Drog, spoke with Sr. VP of Franchise Development, Jen Chaney, about the steps she takes to support franchisees. She discussed her role at Right at Home, engaging with owners, and visiting franchisee offices. Our coaching team provides immense value to the Right at Home system by ensuring they have the tools for success. Because of individuals li...

Right at Home Franchisee, Gulraj Shahpuri, opened his business almost 5 years ago because he wanted to make an impact. Located in San Francisco, Gulraj and his wife have dedicated their careers to home care. He relocated to the United States from India because he saw an opportunity to take his business to the next level. In a discussion with Sr. VP of Franchise Development Jen Chaney, Gulraj share...

Business Success Coach Daniel Bourne spoke with Chief Growth and Strategic Operations Officer Brady Schwab about the importance of engaging with your coach. Daniel specializes in forming and facilitating performance groups for owners seeking to improve their business operations. Performance groups allow owners to share challenges and successes and hold each other accountable in reaching their pers...

Chief Financial Officer Jeff Vavricek spoke with Sr. Vice President of Franchise Development Jen Chaney about the numbers behind Right at Home. He spoke on the strength of the franchise system, collecting royalties, and the benefits of being part of a franchise. Thank you for listening to Franchising with Right at Home.  Ready to explore ownership? Start here. Learn more about our available territ...

Business Performance Coach Jaime Esquivel spoke with Sr. VP of Franchise Development Jen Chaney about how Right at Home supports its owners. He discussed the value of performance groups, engagement calls, and leaning on your coach. With more than a decade of coaching experience, Jaime leads his clients with authenticity. He truly cares about each owner and works tirelessly to help them thrive.  Th...

Right at Home's Sales Development Coach Lisa Thomsen sat down with VP of Franchise Development Jen Chaney to chat about the sales process. When establishing your business, aquiring clients is incredibly important. In the home care industry, selling has to be approached differently than a traditional elevator pitch. Lisa has an extensive background in sales and health care, establishing her as...

Chief Growth and Strategic Operations Officer Brady Schwab spoke with Senior Vice President of Franchise Development Jen Chaney about the strides Right at Home is making toward innovation. Brady spoke about the possibilities of harnessing AI tools and the complexity of utilizing them in the home care space.  He touched on referral sources and the importance of having a diverse payer mix. Exploring...

VP of National Marketing Brooke Wittrock sat down with VP of Franchise Development Jen Chaney to discuss the marketing support provided to franchisees. Every franchisee contributes a percentage of revenue to a Brandfund which helps fund marketing efforts aimed at raising awareness for Right at Home franchisees. The Right at Home marketing team develops a fully operational website, Facebook page, a...

When establishing a franchise, especially a franchise focused around providing home care, licensure can be stressful. That's why Right at Home has a government affairs team to help guide new owners through the process. Doug Robertson is the Senior Director of Government Affairs and is responsible for monitoring and tracking individual state regulations and licensure requirements. When a new f...

Right at Home's RightStart Manager, Stacey Brown, spoke with VP of Franchise Development, Jen Chaney, about the franchisee onboarding process. From the moment a franchisee makes the decision to sign a franchise agreement with Right at Home, they are assigned a RightStart coach. As a coach, Stacey guides new owners through the process of hiring their first employee, locating an office space, a...

Right at Home's CEO Margaret Haynes discussed 2026 projections with VP of Franchise Development Jen Chaney. They spoke about projected growth, AI in health care, and opportunities for innovation. From technology and workforce evolution to market opportunities and the responsibilities of modern leadership, this episode delivers insight, inspiration, and a forward‑looking perspective from one o...

Join Jen Chaney as she sits down with industry expert Jessica Schultz for a conversation on one of the most pressing challenges in home care; recruiting and retaining caregivers. In this episode, Right at Home's Director of Franchise People Strategy, Jessica, shares proven strategies for attracting top talent, building supportive culture, and reducing turnover in a competitive market. Whether...

Right at Home's VP of Franchise Development Jen Chaney spoke with Business Performance Coach Joe Smithberg. He shared words of advice for current and prospective franchisees, emphasizing the importance of finding your 'Why.' As a mission-driven business, nothing is more important than your personal motivation for investing in quality senior care.  Business Coaches provide all franch...