Franchising with Right at Home

Business Performance Manager Brian Curtis spoke with Sr. VP of Franchise Development Jen Chaney about ongoing coaching support for business owners. With decades of experience, Brian had a wealth of knowledge and advice to share with prospective franchisees. His biggest piece of advice? Reach out to your coach, tell them when there is an issue early, and  use them as a resource, Listen to learn mor...

Right at Home Franchisee Shana Yu spoke with Development Director Julie Synan about her decision to purchase a resale in Colorado. Just one year into business ownership, she now owns two territories in Boulder, CO. She discussed referral sources, lead acquisition, and establishing strong systems in your office.  Listen to learn about her journey from healthcare marketing to business ownership. Tha...

Right at Home franchisee Dawn Hardenburg spoke with Development Director Jenna Gonser about her non-traditional path to ownership. What originally started as a business operated by her mother-in-law has now grown into a partnership. After leaving her role in corporate banking, Dawn took a leap, connecting with the mission of Right at Home. Now, she has positively impacted the lives of hundreds of...

Business Performance Coach Jon Crowe spoke with Chief Growth and Strategic Operations Officer Brady Schwab during a recent Tuesday Talk. Jon provided valuable insights around establishing a business, leaning on your coach, and utilizing your strengths to grow. Thank you for listening to Franchising with Right at Home.  Ready to explore ownership? Start here. Learn more about our available territor...

Right at Home Franchisee Kola Bliss had a unique path to business ownership. After 20 years as a stay-at-home mom, she decided that she wanted to do something different. She began working at Right at Home as a caregiver, where she fell in love with providing quality in-home care. A few years later, she made the leap alongside her husband, Adam, and they relocated to open their business.  Kola shar...

Right at Home owner Cassy Sullivan shared her journey to opening a Franchise in Chester, Virginia. After more than 30 years as an RN, she decided it was time for something different. As healthcare moved toward automation, she missed the ability to connect and spend time with clients one-on-one. She spoke about the support she received, including monthly coaching and assistance during crises. She a...

Right at Home owner, Erica Carlisle, purchased a resale business opportunity in 2025. She now serves hundreds of clients in Sonoma and Napa County in California.  Join us to learn about Erica's journey from a career in healthcare to owning and operating an in-home care agency. She spoke about what a typical day looks like, her advice for others considering ownership, and the things she wishes...

Right at Home's Director of Sales and Referral Network Alliances, Lisa Thomsen, spoke with Sr. VP of Franchise Development, Jen Chaney, about the support provided to new Franchisees as they seek out referral sources. Lisa touched on inside sales, outside sales, identifying potential partnerships, and being the face of your business. Lisa has a wealth of knowledge to share surrounding building...

Right at Home Franchisee TJ Henley spoke with Development Director Jenna Gonser about his decision to purchase a Right at Home resale opportunity in Colorado. Having been in the System for only a few years, TJ's business has experienced incredible growth under new ownership. Listen to learn about the highlights and challenges that he experienced when purchasing and transitioning a business fr...

Right at Home's Development Director, Jenna Gonser, spoke with Franchise Owner, Ken Helmuth, about his journey to becoming a Franchisee. Having operated a business in the Right at Home Network for several years, Ken offered a unique perspective on ownership.  This episode will cover: Ken's Background The Typical Day in the Life Why Right at Home over other home care Franchises? Advice fo...

Right at Home's Director of Franchise People Strategy, Jessica Schultz, spoke with Sr. VP of Franchise Development, Jen Chaney, about the importance of retaining quality caregivers in a challenging job market.  Backed with decades of experience in employee retention and recruitment, Jessica shared some of the strategies they provide to owners as they hire caregivers. Armed with hundreds of be...

Business Performance Coach Jaime Esquivel spoke with Chief Strategic Growth and Operations Officer Brady Schwab about the coaching support provided to franchisees. As someone who works with Franchisees every day, Jaime had plenty of wisdom to share. He spoke about mindset, hiring office staff, the biggest hurdles new owners face, and the traits associated with growth.  With more than a decade of c...

What does it take to transition from a healthcare leadership career to successful Franchise ownership? In this episode, we sit down with Alex English, owner of two Right at Home territories in Southern Illinois, to discuss his journey into home care and the experiences that led him to choose Right at Home. Before becoming a Franchise Owner, Alex spent 17 years building and leading healthcare teams...

What does support really look like when you become a Right at Home Franchise Owner? In this episode of Tuesday Talk, Jen Chaney sits down with Mallory Hoskinson, Senior Director of Growth and Engagement, to discuss how Right at Home helps new Franchise owners navigate the journey from Discovery Day to business ownership. Mallory shares what the team looks for in prospective franchisees, how the Ri...

What inspires someone to open a home care business? For Right at Home Franchise Owner Katung Aduwak, the answer is deeply personal. After surviving a life-changing accident that left him paralyzed and in a coma, Katung experienced firsthand the life-changing impact of compassionate caregivers. Years later, combined with business partner Tanya Bridges' experience caring for her aging parents,...

Joyce Barocas operates a Right at Home franchise alongside her business partner in New York. With more than 12 years of ownership experience, she has a wealth of knowledge to share.  Joyce spoke with Right at Home Development Director Jenna Gonser about her advice for individuals considering ownership. She discusses the challenges and benefits of being involved in the care of seniors. Listen to le...

Eric Hicks has been in the Right at Home system for more than a decade. Serving thousands of seniors and positively impacting his community has left him equipped with knowledge to share.  He spoke with Sr. VP of Franchise Development Jen Chaney about the importance of loving what you do. Listen as he discusses his motivations behind franchising and his advice for prospective owners. Thank you for...

Right at Home's Right Start Manager, Stacey Brown, spoke with Sr. VP of Franchise Development, Jen Chaney, about Franchisee Onboarding and Support.  Stacey joined the Right at Home team in 2023 as the Onboarding Project Manager, bringing over a decade of experience in the hospital industry and five years of managing an in-home care franchise. Her passion lies in helping seniors age gracefully...

Right at Home's Senior Vice President of Human Resources and People Strategy, Nikki Holles, spoke with Senior Vice President of Franchise Development, Jen Chaney, about caregiver retention and recruitment. Caregiver recruitment is one of the areas of senior care franchising that we get the most questions about. Nikki touched on the resources provided to owners as they launch their business. W...

Right at Home's Chief Financial Officer, Jeff Vavricek, spoke with VP of Franchise Development Jen Chaney about the importance of understanding your business's financial data. They discussed payer sources, breakeven profit, and analyzing your numbers. Right at Home just released an updated financial dashboard that franchisees can use to track weekly trends and compare their business to s...

Right at Home's President and CEO, Margaret Haynes, spoke with Sr. VP of Franchise Development, Jen Chaney, on the company's goals for Q2. Entering the year with strong growth potential and an abundance of opportunity, Margaret speaks to the booming senior care industry. Learn how franchising may be the right path for you and how Right at Home sets itself apart from other senior care fra...

Ryan Naegele has operated his Right at Home location in Chattanooga, TN, for the last decade. As an established member of our franchise network and a co-chair of the Strategic Leadership Council, he has a lot of wisdom to share with prospective owners. Thank you for listening to Franchising with Right at Home.  Ready to explore ownership? Start here. Learn more about our available territories: htt...

Dan Tifft had done a little bit of everything before joining the Right at Home system. The UNC Chapel Hill grad spent a stint working abroad with Teach For America, followed by a decade in marketing for the Keurig brand coffee company, and a subsequent tenure as a Navy supply officer. In fact, Dan is still an active member of the Navy Reserves today, even as he navigates the early stages of home c...

Right at Home's Business Financial Coach, Kiley Drog, spoke with Sr. VP of Franchise Development, Jen Chaney, about the steps she takes to support franchisees. She discussed her role at Right at Home, engaging with owners, and visiting franchisee offices. Our coaching team provides immense value to the Right at Home system by ensuring they have the tools for success. Because of individuals li...

Right at Home Franchisee, Gulraj Shahpuri, opened his business almost 5 years ago because he wanted to make an impact. Located in San Francisco, Gulraj and his wife have dedicated their careers to home care. He relocated to the United States from India because he saw an opportunity to take his business to the next level. In a discussion with Sr. VP of Franchise Development Jen Chaney, Gulraj share...